I come to this exact Starbucks nearly every day sometimes more than once a day and get the same thing. Lavender cold foam matcha and this time they made it with the strawberry foam. I told them about it and the guy who made it insisted that it was made correctly and I said there's no way. Not only were there specs of reddish pink stuff in the foam but I tasted it and again I get this drink every day. They re-made it and it was the same thing. The girl at the register might be color blind or she didn't want to look closely at the drink to see what I was talking about. She said I'm sorry I see purple. Lavender cold foam does not have specs of reddish pink stuff in it and does not taste like strawberry. They ended up refunding my order but I just wanted my drink made right. It's cool though no sweat. This is just the closest Starbucks across from where I charge my car.
Atmosphere: 5
Food: 4
Service: 3
Kearney Gutierrez
Lied about a new policy not giving out water. It’s not a Starbucks policy they just cheap.
Atmosphere: 1
Food: 1
Service: 1
Jay Yu
Edit, now 3 years after opening the service is worse. Going to five different Starbucks on average each week, this is by far the least friendly the least efficient and has the worst employees I have ever had to deal with at a Starbucks. I don't understand why the other Starbucks in this town are so well managed and people are so nice and friendly, but this one is filled with angry high school teenagers with no management at all. What is up with these people with zero customer service and no hope of any redeeming qualities?
2 years after opening, this remains one of the worst managed Starbucks ever. The workers there average age 18 and they act age 16 and they behave like they're 12. Go at the wrong time and it feels like you're in a high school locker room. This is by far the least professional least friendly group of people working at Starbucks ever.
I don't think they even have a manager and if they did that manager needs to do their job and make sure that customer satisfaction is actually there. I think the manager must be 18 also.
Seriously you need a new manager, this is a good location in Carson and why is it that the best and newest Starbucks in Carson has the worst service by far? The other Starbucks in Carson are very well run why is this one run like a 7-Eleven?
Natural Nate Marvel
Staff is always Great and Professional they Are always UpBeat and make My Mornings Positive
Atmosphere: 5
Food: 5
Service: 5
Amanda Lucas
I came here through drive through for breakfast and a coffee. They gave me my sandwich in a ripped bag which I didn’t realize until I was driving and the sandwich fell out of the bag onto the floor of my car. I called and spoke with Chris and he told me that they don’t make the bags and there’s nothing they could do about that… thanks Chris. He offered me a refund when I was able to come back. I came back when I was able to and went inside for the refund. It was my first time going inside instead of drive through. No one greeted any customers. Luis was cashier and when he finally got to me he didn’t even offer an apology or ounce of care and then mid transaction walks away to do something for drive through. Came back in silence and then once the receipts printed he walked away again and didn’t say anything. So I grabbed the receipts and left. Needless to say this location is lacking in customer service. It’s an easy solution to check a bag before handing it to a customer… it’s easy to greet customers. It’s easy to say “sorry you had an unpleasant experience”. As if I needed another reason to no support Starbucks - this definitely led me to choose other shop going foward.
Erika Levy
I have been drinking Starbucks for 30 years: this is the absolute worst Starbucks latte I’ve ever tasted. Something is wrong at this location, and corporate needs to investigate.
Nicole Brown
The staff here are beyond incredible. They will go above n beyond to make their customers friendly. By far one of the best Starbucks around. They definitely make you feel welcomed.
RIC MATI CO
I asked for light on ice and they gave me 60% of content and the rest empty
Don’t order in-store. I waited over 10 min for a tall hot chocolate because they were so busy with online orders. I would’ve given this place a one star but one barista noticed I had waited a while and quickly got it out but the quality wasn’t great.
Alberto Weng
Service sucks, I ordered to the app 15min before and when I got there my order is not ready, I had to wait 10min more. This place suck Ass. Too many workers standing around not helping.
Atmosphere: 5
Food: 5
Service: 1
Hugo Baltazar
The barista had a great attitude as they were taking my 6 people order. They greeted us at the door with free samples and even suggested how to make my drink better! It was SPECTACULAR!! Give me 14 of them RIGHT NOW!! Definitely our favorite location from now on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Lemon Loaf
Martha Judy Neri
I loved my drink Iced solo Expresso with vanilla cold foam ?
Food: 5
Service: 5
Martha J. Neri
I loved my drink Iced solo Expresso with vanilla cold foam 😊
Always friendly
Atmosphere: 5
Food: 5
Service: 5
very clean and pretty nice interior
Atmosphere: 5
Food: 5
Service: 5
I come to this exact Starbucks nearly every day sometimes more than once a day and get the same thing. Lavender cold foam matcha and this time they made it with the strawberry foam. I told them about it and the guy who made it insisted that it was made correctly and I said there's no way. Not only were there specs of reddish pink stuff in the foam but I tasted it and again I get this drink every day. They re-made it and it was the same thing. The girl at the register might be color blind or she didn't want to look closely at the drink to see what I was talking about. She said I'm sorry I see purple. Lavender cold foam does not have specs of reddish pink stuff in it and does not taste like strawberry. They ended up refunding my order but I just wanted my drink made right. It's cool though no sweat. This is just the closest Starbucks across from where I charge my car.
Atmosphere: 5
Food: 4
Service: 3
Lied about a new policy not giving out water. It’s not a Starbucks policy they just cheap.
Atmosphere: 1
Food: 1
Service: 1
Edit, now 3 years after opening the service is worse. Going to five different Starbucks on average each week, this is by far the least friendly the least efficient and has the worst employees I have ever had to deal with at a Starbucks. I don't understand why the other Starbucks in this town are so well managed and people are so nice and friendly, but this one is filled with angry high school teenagers with no management at all. What is up with these people with zero customer service and no hope of any redeeming qualities?
2 years after opening, this remains one of the worst managed Starbucks ever. The workers there average age 18 and they act age 16 and they behave like they're 12. Go at the wrong time and it feels like you're in a high school locker room. This is by far the least professional least friendly group of people working at Starbucks ever.
I don't think they even have a manager and if they did that manager needs to do their job and make sure that customer satisfaction is actually there. I think the manager must be 18 also.
Seriously you need a new manager, this is a good location in Carson and why is it that the best and newest Starbucks in Carson has the worst service by far? The other Starbucks in Carson are very well run why is this one run like a 7-Eleven?
Staff is always Great and Professional they Are always UpBeat and make My Mornings Positive
Atmosphere: 5
Food: 5
Service: 5
I came here through drive through for breakfast and a coffee. They gave me my sandwich in a ripped bag which I didn’t realize until I was driving and the sandwich fell out of the bag onto the floor of my car. I called and spoke with Chris and he told me that they don’t make the bags and there’s nothing they could do about that… thanks Chris. He offered me a refund when I was able to come back. I came back when I was able to and went inside for the refund. It was my first time going inside instead of drive through. No one greeted any customers. Luis was cashier and when he finally got to me he didn’t even offer an apology or ounce of care and then mid transaction walks away to do something for drive through. Came back in silence and then once the receipts printed he walked away again and didn’t say anything. So I grabbed the receipts and left. Needless to say this location is lacking in customer service.
It’s an easy solution to check a bag before handing it to a customer… it’s easy to greet customers. It’s easy to say “sorry you had an unpleasant experience”. As if I needed another reason to no support Starbucks - this definitely led me to choose other shop going foward.
I have been drinking Starbucks for 30 years: this is the absolute worst Starbucks latte I’ve ever tasted. Something is wrong at this location, and corporate needs to investigate.
The staff here are beyond incredible. They will go above n beyond to make their customers friendly. By far one of the best Starbucks around. They definitely make you feel welcomed.
I asked for light on ice and they gave me 60% of content and the rest empty
Restaurantji Recommends
Don’t order in-store. I waited over 10 min for a tall hot chocolate because they were so busy with online orders. I would’ve given this place a one star but one barista noticed I had waited a while and quickly got it out but the quality wasn’t great.
Service sucks, I ordered to the app 15min before and when I got there my order is not ready, I had to wait 10min more. This place suck Ass. Too many workers standing around not helping.
Atmosphere: 5
Food: 5
Service: 1
The barista had a great attitude as they were taking my 6 people order. They greeted us at the door with free samples and even suggested how to make my drink better! It was SPECTACULAR!! Give me 14 of them RIGHT NOW!! Definitely our favorite location from now on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Lemon Loaf
I loved my drink
Iced solo Expresso with vanilla cold foam ?
Food: 5
Service: 5
I loved my drink
Iced solo Expresso with vanilla cold foam 😊
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