Starbucks

Not so great customer service. Just persisently unhappy employees for whatever reason. Go here if you feel like like having an attitude without provocation with your drink. 👍

My coffee didn't taste good.

Really rude workers. I started ordering and my husband was going to the restroom. I asked for the code and didn’t hear her and she repeated it with such attitude. Super slow and condescending. Then the second worker gave me my drink with a brown smudge on the lid right where my mouth goes. I nicely asked if I can get another lid. She gave me attitude and said it’s not like it’s dirt or anything it’s just coffee. Soo rude. Be nice ladies! You never know what others are going through !

Friendly staff, I enjoy the Frappuccino

After two visits with the new lids I won't be back to this Starbucks. Not enjoyable to drink from at all. Not sure if it's because of the lids or they're just cutting corners, but they also seem to underfill drink cups even more than most other locations. And I echo the feedback from others that this place is unusually pushy about bathrooms and ordering. A few weeks ago I came in to pick up a mobile order, saw it wasn't ready, and asked for the bathroom code. I was immediately asked, and not politely, if I planned to order anything. Yikes.

An excellent experience!!....Just a sign of the times that Most businesses must keep their restrooms locked 🔒!!
TMosley

What a great Starbucks! ⭐

Starbucks how it used to be!

Greeted upon entry, thanked as we exited.

Food was fresh, staff were friendly and the store was clean!

The store was busy too!

Great job folks, a role model for other Starbucks, keep it up!

Coffee great as usual but the new lids are horrible. You cannot drink without spilling the coffee. It's like trying to drink from a dribble glass.
Will not be getting hot coffee till they change the lid design.

Stopped by the Starbucks in Castaic and noticed something new—they’re trying out compostable lids here. At first, we didn’t like them because they made the coffee spill easily, which wasn’t great, especially for drinking while driving. On our next visit, we asked for a different lid, and the staff gave us another new design of compostable lids, which were better than the first ones but still not great.

That’s more of a corporate decision, though, and the staff here was super nice and accommodating. They were friendly, helpful, and made sure we got what we needed. The store itself was clean, including the restrooms, which is always appreciated.

Overall, a solid Starbucks location with great service—just hoping they refine the lid situation!

Best coffee ever

My stop for chai latte

Closed on a Saturday morning? That's one thing, but to let your customers sit in the drive thru line for 15 minutes or longer, with absolutely no sign that you're closed is lame af. Will not return to this location ever again.

Well as soon as I entered and this is on freeway I wanted to use the restroom and asked can I get the code...and then 2 employees saw each other and then one said to other ask her if she gonna get a purchase? And she literally first asked me and then I got the code and I purchased a coffee. We'll never ever happened this before ...so please this location is my regular and please be nice..don't judge just I am not wearing brands or appear rich... I hope u follow the policies of SB and not forget u are employees and represent Starbucks...very disappointed... one was with glasses and other was short hairs with cap on it...

Love this place! The Pistachio Latte w/Almond milk is to die for! It's heaven on earth! 😋

Change of cup leads , this is not good old one is better