Very nice ladies that work together. Fast service.
Ki Kim
One of the cleanest and most well equipped locations ive been to. Great!
Nick Morales
The food and atmosphere are what you expect from BKA. However, what givebthis location a bad rating is its staff and service. There is one lady whom I'm lucky to have handle my order, but the others that I've dealt with seem to be clueless or outright rude.
One late night I had ordered online for pick up. I came over and the doors were locked and the employees were signaling me to either go around or go away. Nobody helped and the only way I got to reach them was to walk up to the drive-thru window and this lady ONLY spoke spanish and she was definitely rude about it. She also seemed to not know how to look up my order and it took her about 4, 5 mins to figure it out.
My most recent visit, I ordered pick-up online again. When I got there, I stood at the counter for 10 mins (the only guy waiting there). The guy taking orders was handling the drive-thru but didn't even acknowledge me. There was no interaction until another employee started her shift. Then she tells me that my order hadn't even been noticed, let alone started.
In short, this location needs better training and/or more staff. What's the point of their app if nobody know how to handle the orders on the other side? In terms of manners, I'm not asking for much, just treating customers with the bare minimum.
Paul Noguchi (thatbayareadude)
Order through the app and pickup in store. Food tastes great and have never had any issues.
DJ 57
When going inside be prepared to wait but they take EBT
Anon
Customer service is bad. Ordered a chocolate shake, employee repeated the ordered. I paid and got a oreo shake instead that cost more. Returned and they took their time to replace it, but not refund the cost overage. Second time ordered a breakfast meal, was not asked what protein I wanted and had to tell her after she rang up the order. Gave me my order and said here's your order. Missing the coffee and had to tell her that the order was not complete. She brought the coffee with not apology. There won't be a third time visit at this BK.
Doug Lauzon
Food is good at Burger King. But this was the second time that I had a legit gift card that was declined. I don't understand how that happens. I won't ever present a gift card at a BK ever again, so since there are other options to combat this stampeding inflation, I most likely won't be at a BK again.
Raquel Quintero
I just spent almost $27 for 2 meals and I can’t believe they can’t give me 2 ranches for free!!! They charged me .73 cents but she tell me they are .25 cents each. Never again and shame on Burger King for for this!!! And the food was cold too!!!!!
Food: 1
Service: 1
Katherine Spinelli
Great burgers and fries
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Onion Rings
Sal K
Hours open don’t add up. It’s closed while It’s says it’s open. You band hard on the door and they done react, it’s like you are the ghost. Happy Halloween
Very friendly staff that was helpful in local directions, asked me if I wanted Ketchup, Ranch, which is a first in years from a Fast Food Joint!
Their Bacon King just tasted better somehow (Maybe its the Nature Valley Ranch that he gave me!).
Atmosphere: 5
Food: 5
Service: 5
Nancy Sandoval
Forgot most of my order.
Morton Rohskopf
I dined in and had the "spicy chicken sandwich" it was extremely tasty and well seasoned. The table was a little bit dirty. But I got my food fast and it tastes great so it can be excused ?
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Fries
Larry Ramirez
Barely spoke English,kept messing up our online order and the manager just couldn't even help us "no English"
Atmosphere: 1
Food: 1
Service: 1
Arlee Taylor
Orders are quick and accurate. Drink machine often out of some options.
Very nice ladies that work together. Fast service.
One of the cleanest and most well equipped locations ive been to. Great!
The food and atmosphere are what you expect from BKA. However, what givebthis location a bad rating is its staff and service. There is one lady whom I'm lucky to have handle my order, but the others that I've dealt with seem to be clueless or outright rude.
One late night I had ordered online for pick up. I came over and the doors were locked and the employees were signaling me to either go around or go away. Nobody helped and the only way I got to reach them was to walk up to the drive-thru window and this lady ONLY spoke spanish and she was definitely rude about it. She also seemed to not know how to look up my order and it took her about 4, 5 mins to figure it out.
My most recent visit, I ordered pick-up online again. When I got there, I stood at the counter for 10 mins (the only guy waiting there). The guy taking orders was handling the drive-thru but didn't even acknowledge me. There was no interaction until another employee started her shift. Then she tells me that my order hadn't even been noticed, let alone started.
In short, this location needs better training and/or more staff. What's the point of their app if nobody know how to handle the orders on the other side? In terms of manners, I'm not asking for much, just treating customers with the bare minimum.
Order through the app and pickup in store. Food tastes great and have never had any issues.
When going inside be prepared to wait but they take EBT
Customer service is bad. Ordered a chocolate shake, employee repeated the ordered. I paid and got a oreo shake instead that cost more. Returned and they took their time to replace it, but not refund the cost overage. Second time ordered a breakfast meal, was not asked what protein I wanted and had to tell her after she rang up the order. Gave me my order and said here's your order. Missing the coffee and had to tell her that the order was not complete. She brought the coffee with not apology. There won't be a third time visit at this BK.
Food is good at Burger King. But this was the second time that I had a legit gift card that was declined. I don't understand how that happens. I won't ever present a gift card at a BK ever again, so since there are other options to combat this stampeding inflation, I most likely won't be at a BK again.
I just spent almost $27 for 2 meals and I can’t believe they can’t give me 2 ranches for free!!! They charged me .73 cents but she tell me they are .25 cents each. Never again and shame on Burger King for for this!!! And the food was cold too!!!!!
Food: 1
Service: 1
Great burgers and fries
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Onion Rings
Hours open don’t add up. It’s closed while
It’s says it’s open. You band hard on the door and they done react, it’s like you are the ghost. Happy Halloween
Restaurantji Recommends
Very friendly staff that was helpful in local directions, asked me if I wanted Ketchup, Ranch, which is a first in years from a Fast Food Joint!
Their Bacon King just tasted better somehow (Maybe its the Nature Valley Ranch that he gave me!).
Atmosphere: 5
Food: 5
Service: 5
Forgot most of my order.
I dined in and had the "spicy chicken sandwich" it was extremely tasty and well seasoned. The table was a little bit dirty. But I got my food fast and it tastes great so it can be excused ?
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Fries
Barely spoke English,kept messing up our online order and the manager just couldn't even help us "no English"
Atmosphere: 1
Food: 1
Service: 1
Orders are quick and accurate. Drink machine often out of some options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Onion Rings
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