i-Tea Castro Valley

20666 Redwood Rd, Castro Valley
(510) 398-8780

Recent Reviews

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M “Freedom Fighter89” B

Gave me a drink with a crack , drink leaked all over my car , came back to explain no sorry nothing but did get a another drink , worker here seem to not care about customer service nor lwant to be there and soulless. I never understand why people look so miserable at work , no one forcing you to stay there if you don’t enjoy it find another line of work.

Nat Lee

Service was fine considering how busy they were, but the popcorn chicken was incredibly disappointing. That’s the only thing I ordered, and the breading was too thick and the meat was very dry, overall quite flavorless even with the powder sprinkled over it. Definitely wouldn’t recommend ordering it here.

Dawn Aguilar

Food was delicious!

Juno Herzog Filippi

It's just a walk up, takeaway place. Must've become that way since the pandemic. Love the food though! The teas are good, and yes, there are other places with higher quality tea, but hey, this place's food brings the rating higher IMO.

Atmosphere: 3

Food: 4

Service: 3

Jun Valenzuela

This is the go to place for our boba and popcorn chicken fix. They are always friendly, fast, and reliable. They found a way to serve us during the pandemic, made it work and have been reliable since.

There really isn't a place to sit, just walk in and order. We usually make phone orders and the food is almost always ready within 10 mins, no delays.

Atmosphere: 5

Food: 5

Service: 5

svn

Tapioca is delicious! !
It's always crowded, but it's worth the wait!
There is also a large parking lot in front of the store!

Atmosphere: 4

Food: 4

Service: 4

MysticZero 157

I ask them for no toppings and they still gave me toppings in my drink. Also the drink there was ehhh.

Atmosphere: 4

Food: 1

Service: 2

Ana Anguiano

The best drinks especially the mango one ?

Atmosphere: 3

Food: 5

Service: 5

Lon.food.travel

This review is focused on the bentos. I’ve had their drinks and other food before, but it was years ago.

My friend and I wanted to grab something simple and quick from i-Tea. Did not realize that they no longer had tables to dine in. We had to order to go. These bentos got our attention and we ordered two. I had the Braised Pork Belly bento and I was pleasantly surprised at the size of the bento box. It was huge and enough for two. The pork belly was tender and flavorful. The fried tofu was on point. This was $15. It was great value and the taste was satisfying. My friend got the $15 Taiwanese pork spare rib bento and it looked equally as good. I had a piece of the pork spare rib. Pretty good, but I still prefer the pork belly.

The server said that they currently do not have the permit for dining in. I really don’t want to order and bring ramen elsewhere since I don’t live nearby so I hope they get it soon. It’s been a while since the pandemic so maybe this take out option is just more profitable. Now that I know their bentos are delicious and affordable, I will certainly visit often.

Atmosphere: 4

Food: 5

Service: 4

Aditya

Prices have doubled since 2017 and quantity has reduced. I would always stop by before even though i was a student back then . Now, I have to think twice before spending 18 bucks on delicious but unhealthy chicken popcorn and mango sago.I am not blaming anyone, but $18 is just too expensive for fast food now. Just unfortunate

Atmosphere: 1

Food: 4

Service: 3

Benson Tsai

There is no seating, take out only. Ordering online is faster than waiting on the line.

Cindy Cheong

Yummy bubble tea! So many bubble tea options it’s kind of overwhelming and not sure where to start. Overall it was really good. Will come back againGot basil popcorn chicken. I think I have tried better, it’s a bit too much flour/dry in my opinion.

Atmosphere: 3

Food: 5

Service: 5

Tiara Jones

I’ve only been here a few times, but the food and drinks are great! I can say that there items are on the pricier side for a boba shop!

Atmosphere: 4

Food: 5

Service: 4

Sara Kim

This place is so cute and Leanna a bit more authentic to me. The cookies here are so unique and adorable. I love the k-pop and the interior. So so cute.

Atmosphere: 5

Food: 5

Service: 5

Walter Morales

Delicious food highly

Atmosphere: 5

Food: 5

Service: 5

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