KFC

3625 Castro Valley Blvd, Castro Valley
(510) 538-1417

Recent Reviews

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Ke’Ara Quintaz

Chicken was completely steaming hot. I’m glad that it was fresh, but they literally put it in my box fresh out the grease. chicken skin was completely fallen off the meat. It has some gooey spots aswell

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: Mashed Potatoes

Crystal Harrell

I prefer not to leave negative reviews, but I feel compelled to share my experience at this location. Unfortunately, it has consistently been poor. The customer service is lacking, and they frequently get my order wrong. Though I don’t often indulge in fast food, when I do, I expect it to meet a certain standard.

Atmosphere: 1

Food: 1

Service: 1

Sue England

Pls check bags before handing to customer. Missing items means kfc staff failed an order

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Gravy, Mashed Potatoes

Mario Laflora

The manager took our order and didn't get it correctly, he had a really bad attitude.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Fried Chicken

Arlee Taylor

Always a hassle and some order errors here. I avoid it.

Atmosphere: 1

Food: 4

Service: 3

Nicholas Gerry

Incapable of following instructions for sauce om door dash.

Out of 25 orders I've done. Not a single time did they put the sauces selected in the bag.

Atmosphere: 3

Food: 4

Service: 1

Jonathan E

Friendly staff. KFC is what we need.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 3 Piece Tender Fill Up

Matthew N

Consistently very slow service and multiple times they sent us home with our food with no biscuits, gravy and sauces that we paid for.

Atmosphere: 4

Food: 2

Service: 1

Anna Lizette Hernandez

Ordered an 8 piece family meal & 12 piece nuggets for a potluck. They refused to give me more than 2 sauce packets, even with all the advertising for "sauced nuggets." With all that chickedn 2 packets is a joke. Service is horrible, doubt I'll go again.

Atmosphere: 2

Food: 3

Service: 2

Simon Wang

Last time I came to this place was more than 10 years ago and the reason for not going back there again was because the bad experience with the quality of the food . Today went to this restaurant again, thinking time may things around. Quality of their service is still awful, chicken thighs looked like overnight leftovers, and tasted like anything but KFC original, I tried a bite and had to throw all rest away, garbage! What’s worse? They changed my order to a more expensive one! The service guy would not admit it and manager who claimed as the owner came over accusing me of being too loud and this is all my fault! He was looking at me with a frightening expression that I was worried he may jump out over the counter and beat the hell of me! It was a horrifying experience in my entire life in 70 years! Never come back again!

Food: 1

Service: 1

Ralph Doore

Prices have gone up considerably.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fried Chicken

Lichun Borjigin

Saucy nuggets turned out to be old cold chicken nuggets rewarmed with sauce pre-applied before reaching my hands. I felt like a sucker still going for KFC.

Atmosphere: 1

Food: 1

Service: 2

Bob Kennedy

Food was Okay but Cute And Sweet girl does Art, Painting in the lobby. Is that An Employee? ? She has Good Energy.

Cecilia Ovalle

Very bad, the Chinese man who serves is very haughty, bad, bad.

Service: 1

Shanera Patterson

This is not the new famous bowl and if it is ya should be ashamed if ya selfs like what is this. Truly disappointing and false

Atmosphere: 1

Food: 1

Service: 1

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