KFC

3625 Castro Valley Blvd, Castro Valley
(510) 538-1417

Recent Reviews

Lichun Borjigin

Saucy nuggets turned out to be old cold chicken nuggets rewarmed with sauce pre-applied before reaching my hands. I felt like a sucker still going for KFC.

Atmosphere: 1

Food: 1

Service: 2

Bob Kennedy

Food was Okay but Cute And Sweet girl does Art, Painting in the lobby. Is that An Employee? ? She has Good Energy.

Cecilia Ovalle

Very bad, the Chinese man who serves is very haughty, bad, bad.

Service: 1

Shanera Patterson

This is not the new famous bowl and if it is ya should be ashamed if ya selfs like what is this. Truly disappointing and false

Atmosphere: 1

Food: 1

Service: 1

Santos Torres

Do NOT go here! I had to wait 10 minutes before taking my order. Ask for a Hi-C drink, and I got some mysterious drink. It looked like some water down soda of some kind. I DID NOT try it. I asked for a receipt, and the girl said it was broken and that I could come back later for it. I was confused. That f'ed up my expense report for this month. All the way around it was a weird experience. I really don't recommend goin here.

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Gravy, Mashed Potatoes

Basel Katmeh

Ordered 16-piece bucket, when arrived home it was only 13 pieces. Last time was 15 and not 16. Also the chicken was not fresh. Do not buy from this KFC.

Atmosphere: 1

Food: 1

Service: 1

Paul Nowak

Every time I drive through to pick up some dinner, they inevitable foul up my order or leave something out.This is the sorriest KFC that I have seen.I keep telling myself that this is the last time I go there, but it is the only one near my house. I keep hoping that they might get it right one day. But the Don’t!

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Tenders Flavor Meal, Fried Chicken

Evan Nixon

The 35 year old asian manager guy sucks at his job.Get someone better?• Chicken is usually dry af• Order is almost always wrong• Gives barely any sauces and makes you pay for more• Doesn't even fill your soda all the way to the top• Also, this location tends to be more expensive than the others (why??). Just avoid this place all together.Going to Krispy Krunchy Chicken instead from now on.Never going here again.

Atmosphere: 2

Food: 2

Service: 1

Yogendra Gurung

The food was not testy ,pretty salty as we thought even they didn’t put sauce ( ketchup) on side of orderThat was first time this location and will be the last .

Art B.

I got charged 2x on my debit card because the girl at the register told me to slide my card again because it did not ring up $19.83.When I got home I checked my account online showing two charges for the same amount $19.83 times two. I drove back and showed the owner saying nothing he can do while the transaction is in process. I will have to wait until Monday (it's Wednesday). I returned on Monday, one guy remembers me but the lead tells me the owner left for the day says to return tomorrow between 10 and 2 pm. Now, I have to take time during work hours to get reimbursed $19.83. When this is all done I'm never returning to this KFC! 5 pcs. Chicken strips and a small fry is not worth $19.83 times two!

Tim G.

Never again! $24 for 2 containers of mashed potatoes, 1 gravy, & 1 coleslaw. Outrageous!

Eduardo R.

Food service was fast. They had awesome customer service and the food was out of this world. Delicious! Been coming to here for years. Best KFC in the area. You want great crispy chicken this is the spot!

Anthony M.

DO NOT COME HERE! Service is trash. The manager has a shitty attitude. Oh and I've had food poisoning the last 2 days. I know it's from here cuz I had KFC and my lady made dinner later. She's ok but I've been miserable. That's how I know lol anyway, the time before last the manager had a bad attitude. I ordered 8 wings. Gave me no sauce I had to ask. And he only gives me one. One ranch for 8 decent sized wings smh and the last time he said they had to make them. So I wait in the parking lot. And all of them are "fresh" except for one cold one. The guy couldn't even give me a full order of fresh wings he had to throw in that last cold one so he could save 50cents. This place is a complete joke. Stay away. I repeat, stay away!

Dinah B.

This place customer service is horrible! The manager is the main one!!! with the bad attitude..He gave me my food,without bag..I asked for a bag,he said 10cent..I was like heck NoI like to go out of the area because of the service here..

John M.

Literally the worst. Horrible service. And the food is bad - seriously, how do you mess up kfc? But the drive through staff are the worst. Ignorant and rude. AVOID THIS PLACE

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