Ono Hawaiian BBQ
20923 Redwood Rd Suite A, Castro Valley
(510) 247-1888
Recent Reviews
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I've been coming here for a couple years now. Recently, I have noticed that that portions have decreased on the Mini BBQ chicken. One scoop of rice and one scoop of Mac. A few months back the portions were a bit heavier. Skimping on the portions for the same price? I probably won't be going to this location anymore or my family either.
Atmosphere: 1
Food: 1
Service: 2
Really like bringing our family hear. The restaurant is very clean and the staff has always been pleasant. Food is delicious and the price is reasonable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Katsu Mini Meal, Kahlua Pork and Chicken Katsu Combo
Love the food and the service. Very clean place.
Atmosphere: 5
Food: 5
Service: 5
Disgusting behaviour from the stuff.
Atmosphere: 1
Food: 1
Service: 1
Chicken BBQ is really tasty, I will go more often if the 2 younger cashier were more friendly. At least acknowledge you and say something else that just hand you the order and turn around. Custumer service it’s all to have return customers!
Atmosphere: 5
Food: 5
Service: 1
Excellent food. You definitely get your money's worth with the amount of food they serve you.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hawaiian BBQ Chicken
Fish was perfectly grilled.
Atmosphere: 5
Food: 5
Service: 5
Two people got food poisoning right after eating
I’ve been eating at Ono since I was kid so I can definitely say that the price has risen for some things and for others not so much. I appreciate the portion sizes; I AM NOT starving after eating here! Carry at least $25 with you though.
Atmosphere: 3
Food: 4
Service: 3
Great place to get chicken and rice. There are many different options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken
Restaurantji Recommends
First time I tried it, it was good. So sometimes I just go and get anything I want.
Came here with a coupon for a half-priced lunch plate. I ordered the "fire chicken lunch plate" with a drink (as per the coupon). It came with two-scoops of steamed rice and one-scoop of macaroni salad. Great amount of food for the couponed-price but not as good a value without the coupon (price was just under $11, with tax). $7.00 more, without the coupon. Food was excellent, as the fire chicken was mildly hot and spicy. The bed of veggies (broccoli and cabbage) was fresh/crunchy. Mac salad was good and the steamed rice was perfectly made. The iced-tea was from a spigot-mix and was awful. The spigot it came out of dispensed more water than tea (so, the IT tasted more like water and less like tea). Cashier was indifferent but courteous. The eating area felt more like a cafeteria but I think they are going for that indoor "Hawaiian feel" (they had outdoor seats too). Pricey choice for CV but food was solid/excellent.
Atmosphere: 4
Food: 5
Service: 4
Young tall employee with terrible customer service skills. Also gave me incorrect order. Would not return nor recommend.
Atmosphere: 3
Food: 4
Service: 1
This location needs to prepare the food better, mine was overcooked!
Atmosphere: 4
Food: 3
Service: 4
Food was cooked to order and piping hot! They don't charge for extra katsu sauce! First visit..I will be back!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Katsu Chicken Combo
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