Panda Express

3893 E Castro Valley Blvd, Castro Valley
(510) 581-1007

Recent Reviews

Sammy Gonzalez Jr.

Dale was amazing company representative. Answered my questions with lightning speed. True definition of customer service at its finest!

Atmosphere: 4

Food: 5

Service: 5

Luz Gamez

I just would like to know where is the beef in the broccoli beef. I bought a large box of broccoli beef, when I opened it there were three pieces 1/4 of an inch each. Orange chicken and Chow mein are pretty good .

Atmosphere: 4

Food: 2

Service: 4

Uwe Druckenmueller

They don’t offer wifiWhat's the point of using compostable containers if there is only one trash?

Atmosphere: 1

Service: 2

Lisa J

Sometimes they're very skimpy on the meat. However, I'm noticing this trend at other Panda's that I frequent as well. However, it has been happening for a while at this one. Also, there was once a random peanut deep down in my white rice. I don't suffer from peanut allergies but imagine if that happened to someone that does.

Atmosphere: 4

Food: 3

Service: 3

Richard Mar

One of the better Panda locations, even if the seating is limited.

Atmosphere: 4

Food: 4

Service: 5

Michaela Duphay

The food was pretty good. The chow mein could’ve had a better flavor but I think that’s an all panda expresses that they lack flavor in there chow mein noodles what the veggie spring rolls I got were crispy hot flavorful and so was the honey walnut shrimp. Unfortunately, their soda machine was down, but that’s OK. Their staff was super friendly and super clean would come back again

Atmosphere: 5

Food: 5

Service: 5

Sitha S.

Terrible customer service. Waited in line and instead of helping people who walk in dude didn't even greet or say he will be right with me. Had a bunch of ticket to pack up and I just ended walking out.

G E

Not more samples?, whyyyy?

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cream Cheese Rangoon, Mushroom Chicken, Chow Mein, Orange Chicken, Honey Walnut Shrimp, Plate, Fried Rice, The Original Orange Chicken

Joseph Audelo

I went here for lunch on a week day, no waiting! Great service, pretty good food, reasonably priced.

Atmosphere: 4

Food: 4

Service: 5

bec

This is in the same category as Taco Bell. You know you have had better, but it's ok in a hurry.

Atmosphere: 2

Food: 1

Service: 2

LisaMarie M.

This is your reminder (& mine too) to support your local mom & pop fast food asian takeout and not a chain!For what it's priced, they severely under portion bowls and plates. You really DO NOT get what you pay for. Portions are ridiculously small. I made the mistake of coming here, never again! Support local Asian owned. You never have to worry about portions at those mom & pop shops.

Cynthia N.

This location is terrible - in the future, I would actively choose to go further to another Panda to avoid this one. They severely underfill their portions, and have bad service. There was little to no one in the store, and they were avoiding eye contact with me for 5 minutes. When they finally asked me what I wanted, they put two scoops of the chow mein in with the chicken and it barely filled the container.

Raiders N.

Food sucks a**... will never go again...And no pork .. what the f*** ..chow mein is over cooked... no beef with broccoli.. all broccoli... where thr beef .. sucks a***

Colin C.

This panda express is terrible in my personal experience. They always screw up my pick up orders. Of the three times I have placed pickup orders, one of them they gave to someone else and I had to wait for 15 minutes after I arrived at my scheduled pick up time. The second time I showed up 5 minutes past my designated pickup time and the order hadn't even been started, once again I waited 15 additional minutes. And today is the last straw, once again I arrived 5 minutes past the designated pick up time and when I arrived they hadn't even started my order. This place is a mess. No apologies, they didn't offer anything to make up for this or any prior mistakes. Food is fine, but they have terrible customer service and operations.

John W.

I just happened to be next door at the Pet store and wanted something light to eat when I saw that there was Panda Express within this strip mall.So I ordered half/half of the fried rice & chow mein along with string bean chicken and teriyaki chicken. Both were very good and the portion size was perfect. The service was quick and the staff is very nice. Some of the tables could have used a wipe down, but I'm not going to take away any stars for that for the simple fact that they do have several help wanted signs attached to the doors around the building. And we know that many businesses are under staffed. We should not blame these places for employee shortages it's just not fair to them. So to all the people who got up to come to work today, knowing that they will be much busier than they normally would be since they are short handed, thank you so much for being here.

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