the manager was not helpful. i ordered online and she told me they never received my order. Someone took my money from them and they were not willing to help resolve the issue and said it was my fault. they didn't offer a refund when i ordered it directly from their website. come to find out they have 2 and only want to deal with what ever on you didn't use. dont order from this place. the manager was rude, worker was rude and not helpful at all.
Atmosphere: 1
Food: 1
Service: 1
Jaime Vazquez
Very good food 💯
Atmosphere: 4
Food: 4
Service: 4
Geanie Young
Worst bagel ever. Bagel was only cream cheese spread on one side. Other side was dry. The Sprouts were definitely limp. Tasted turned not fresh. Service was good and fast but maybe a little too fast
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Bagel
daisy porter
staff was very rude much better atmosphere at the hayward location
Service: 1
B U
Driest bagel sandwich in existence. Check your receipt they forgot to give us our cold bagels from the display shelf. Best thing here is the cream cheese. Tried jalepeno and garlic, both are winners. Made us wait 20min for cold bagels that the server forgot to give when I came up for my order.
Food: 2
Service: 1
kate teague
Bagels are the best. But on a Sunday morning, you run out of plain cream cheese?? Really?? “We’ve been really busy this morning” was the response. Well I’m guessing you’re always “really busy” on a Sunday morning, and as such should be prepared for the large number of customers. Just no excuse for a bagel shop running out of cream cheese. Sheesh
Atmosphere: 3
Food: 2
Service: 4
Shawnasy Allison
Nice place
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Laura Herman
Found a thick black hair baked inside jalapeno bagel, follicle still present. I called them to report it, staff should wear hairnets. I was so hangry. They offered another sandwich, to which I declined.
Atmosphere: 1
Food: 2
Service: 3
Joshua Meza
Even if there is a wait, it moves quickly and the food is always delicious. Kind employees and clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
J C
Love, love, love the fresh bobas!! Wish they would stay open later in the day. Pesto bagel & Thai tea - my favorite!!
Got to say - this was the tastiest bagel I ever had! The lady at the register was also super nice, quick and accurate, got my breakfast within a couple minutes. I will definitely visit again when I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lox Bagel, Bagel
Jose Mendoza
Ordered online, showed up and asked for my order, told me a.couoke more minutes. No problem, I'll sit and wait. 5 minutes pass, 10 minutes pass, 15 minutes pass...then ask again, "Oh, it was ready, sitting in the back ...". Thanks for making me wait and letting my food get cold...
Atmosphere: 2
Food: 4
Service: 1
Courtney Jimmerson
When I ordered everything was fine until they had me waiting 30mins to an hour for my ordered. They was calling out numbers but I never heard my number until I walked up n asked about my ordered n they all catching attitudes saying how they gave out that ordered when I never received it. Then on top of that, he didn’t even warm up my bagel all the way so my food was cold. Very bad service.
Food: 5
Service: 1
Jose Duarte
I was looking for a certain type of breakfast sandwiches, so I ended up just buying the bagel and made it at home
the manager was not helpful. i ordered online and she told me they never received my order. Someone took my money from them and they were not willing to help resolve the issue and said it was my fault. they didn't offer a refund when i ordered it directly from their website. come to find out they have 2 and only want to deal with what ever on you didn't use. dont order from this place. the manager was rude, worker was rude and not helpful at all.
Atmosphere: 1
Food: 1
Service: 1
Very good food 💯
Atmosphere: 4
Food: 4
Service: 4
Worst bagel ever. Bagel was only cream cheese spread on one side. Other side was dry. The Sprouts were definitely limp. Tasted turned not fresh. Service was good and fast but maybe a little too fast
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Bagel
staff was very rude much better atmosphere at the hayward location
Service: 1
Driest bagel sandwich in existence. Check your receipt they forgot to give us our cold bagels from the display shelf. Best thing here is the cream cheese. Tried jalepeno and garlic, both are winners. Made us wait 20min for cold bagels that the server forgot to give when I came up for my order.
Food: 2
Service: 1
Bagels are the best. But on a Sunday morning, you run out of plain cream cheese?? Really?? “We’ve been really busy this morning” was the response. Well I’m guessing you’re always “really busy” on a Sunday morning, and as such should be prepared for the large number of customers. Just no excuse for a bagel shop running out of cream cheese. Sheesh
Atmosphere: 3
Food: 2
Service: 4
Nice place
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Found a thick black hair baked inside jalapeno bagel, follicle still present. I called them to report it, staff should wear hairnets. I was so hangry. They offered another sandwich, to which I declined.
Atmosphere: 1
Food: 2
Service: 3
Even if there is a wait, it moves quickly and the food is always delicious. Kind employees and clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Love, love, love the fresh bobas!! Wish they would stay open later in the day. Pesto bagel & Thai tea - my favorite!!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bagel
Restaurantji Recommends
Friendly staff and plenty of room for sitting.
Atmosphere: 5
Food: 5
Service: 5
Got to say - this was the tastiest bagel I ever had! The lady at the register was also super nice, quick and accurate, got my breakfast within a couple minutes. I will definitely visit again when I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lox Bagel, Bagel
Ordered online, showed up and asked for my order, told me a.couoke more minutes. No problem, I'll sit and wait. 5 minutes pass, 10 minutes pass, 15 minutes pass...then ask again, "Oh, it was ready, sitting in the back ...". Thanks for making me wait and letting my food get cold...
Atmosphere: 2
Food: 4
Service: 1
When I ordered everything was fine until they had me waiting 30mins to an hour for my ordered. They was calling out numbers but I never heard my number until I walked up n asked about my ordered n they all catching attitudes saying how they gave out that ordered when I never received it. Then on top of that, he didn’t even warm up my bagel all the way so my food was cold. Very bad service.
Food: 5
Service: 1
I was looking for a certain type of breakfast sandwiches, so I ended up just buying the bagel and made it at home
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bagel
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