PLEASE STAY AWAY OF THIS STORE! I have heart problems i mention in order no coffee in my drink and they just put anyway even on tag said no coffee. I end up in hospital with chest pain
Atmosphere: 1
Food: 1
Service: 1
Patricia D
Horrible customer service...waited over 30 minutes for 1 drink. They didn't even call my name so I didn't even know which actually made it 35 minutes. Drinks are never what I pay for. Always something wrong, always always always.
Atmosphere: 1
Food: 1
Service: 1
Roberto Nieves
Exceeded expectations
Atmosphere: 5
Food: 5
Service: 5
Tara Mae (Peanut Butter)
My favorite starbies in the area, FULL pumps in your drinks every time no skimping and they are fast and efficient.
Atmosphere: 5
Food: 5
Service: 5
Dr. Jeffrey Neil
Waited and never attended. Left when they let a huge group cut ahead of me. Clueless staff.
Service: 1
Steve McDonald
Order ahead food and drinks are always ready to go in 5-8 min
Convenient location, nothing special. I have been to very friendly and happening Starbucks many where else.
Atmosphere: 4
Food: 5
Service: 4
Dhanushka Kularatne
More of an order ahead and pick up kind of place. Very fast, even during rush hour my coffees is ready within 5mins. One small gripe is that they often don't put a sleeve on the hot coffee cup and you have to ask for it.
Atmosphere: 4
Food: 5
Service: 4
Kajdien Ahbib
I don't like that they took out their tables but I can't complain about their food/drinks because it's Starbucks and their drinks are nice. We only come to most Starbucks for drinks. I don't often get pastries and other snack items. The staff at this location was really slow acting like we should have just used the app. I know this location is trying to make this a grab and go place but if you want to sit down good luck. That's not going to happen. Might as well sit in your car. The parking lot sucks. By far one of the not so great location of Starbucks I've ever been to.
Atmosphere: 1
Food: 3
Service: 2
Hien P
Disappointing Experience at Starbucks Castro ValleyMy recent visit to the Starbucks located at 22095 Center St, Castro Valley, CA 94546 left much to be desired. While the location boasts decent parking, the overall experience was marred by several shortcomings.First and foremost, the parking situation detracted from the convenience of grabbing a quick coffee. Hunting down a parking spot added unnecessary stress and detracted from the overall experience.Additionally, the recent layout changes implemented by Starbucks have significantly impacted the ambiance and functionality of the store. The new system is confusing and lacks clarity, leading to a disorganized atmosphere where patrons are unsure whether they’re waiting for their drinks or simply in line to order. The absence of tables and chairs only compounds the issue, leaving customers with nowhere to comfortably enjoy their beverages.While the staff members were commendably friendly, the design and layout of the store are undeniably flawed. It’s evident that the changes were intended to address certain issues, but they have ultimately resulted in a subpar experience for customers.Overall, I was disappointed by my visit to Starbucks Castro Valley. Despite the efforts of the staff, the poor layout and confusing system detracted from what should have been a simple and enjoyable coffee run. I hope that Starbucks will reconsider their approach and strive to create a more customer-friendly environment in the future.
Atmosphere: 1
Food: 3
Service: 5
Julie Lynn
No chairs, bad attitude, pick up only since when? Act like everybody has their stupid app. Lazy staff, take their time, didn't wash hands when handling food.
The baristas are wonderful. I love coming here.
Atmosphere: 5
Food: 5
Service: 5
35 mins for one drink please this place is crazy
Atmosphere: 1
PLEASE STAY AWAY OF THIS STORE! I have heart problems i mention in order no coffee in my drink and they just put anyway even on tag said no coffee. I end up in hospital with chest pain
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service...waited over 30 minutes for 1 drink. They didn't even call my name so I didn't even know which actually made it 35 minutes. Drinks are never what I pay for. Always something wrong, always always always.
Atmosphere: 1
Food: 1
Service: 1
Exceeded expectations
Atmosphere: 5
Food: 5
Service: 5
My favorite starbies in the area, FULL pumps in your drinks every time no skimping and they are fast and efficient.
Atmosphere: 5
Food: 5
Service: 5
Waited and never attended. Left when they let a huge group cut ahead of me. Clueless staff.
Service: 1
Order ahead food and drinks are always ready to go in 5-8 min
Atmosphere: 5
Food: 5
Service: 5
???????
Atmosphere: 5
Food: 5
Service: 5
No seating. Change your photos.
Restaurantji Recommends
Convenient location, nothing special. I have been to very friendly and happening Starbucks many where else.
Atmosphere: 4
Food: 5
Service: 4
More of an order ahead and pick up kind of place. Very fast, even during rush hour my coffees is ready within 5mins. One small gripe is that they often don't put a sleeve on the hot coffee cup and you have to ask for it.
Atmosphere: 4
Food: 5
Service: 4
I don't like that they took out their tables but I can't complain about their food/drinks because it's Starbucks and their drinks are nice. We only come to most Starbucks for drinks. I don't often get pastries and other snack items. The staff at this location was really slow acting like we should have just used the app. I know this location is trying to make this a grab and go place but if you want to sit down good luck. That's not going to happen. Might as well sit in your car. The parking lot sucks. By far one of the not so great location of Starbucks I've ever been to.
Atmosphere: 1
Food: 3
Service: 2
Disappointing Experience at Starbucks Castro ValleyMy recent visit to the Starbucks located at 22095 Center St, Castro Valley, CA 94546 left much to be desired. While the location boasts decent parking, the overall experience was marred by several shortcomings.First and foremost, the parking situation detracted from the convenience of grabbing a quick coffee. Hunting down a parking spot added unnecessary stress and detracted from the overall experience.Additionally, the recent layout changes implemented by Starbucks have significantly impacted the ambiance and functionality of the store. The new system is confusing and lacks clarity, leading to a disorganized atmosphere where patrons are unsure whether they’re waiting for their drinks or simply in line to order. The absence of tables and chairs only compounds the issue, leaving customers with nowhere to comfortably enjoy their beverages.While the staff members were commendably friendly, the design and layout of the store are undeniably flawed. It’s evident that the changes were intended to address certain issues, but they have ultimately resulted in a subpar experience for customers.Overall, I was disappointed by my visit to Starbucks Castro Valley. Despite the efforts of the staff, the poor layout and confusing system detracted from what should have been a simple and enjoyable coffee run. I hope that Starbucks will reconsider their approach and strive to create a more customer-friendly environment in the future.
Atmosphere: 1
Food: 3
Service: 5
No chairs, bad attitude, pick up only since when? Act like everybody has their stupid app. Lazy staff, take their time, didn't wash hands when handling food.
Atmosphere: 1
Food: 3
Service: 1
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