Very poor customer service. Will not return to this or other habit location. No manger available. it's sad to see how poorly the staff is trained.
Waiyi C.
My kids favorite burger place. Usually I ordered our foods on the machine. One time they went out cheddar cheese, but they did not let us know until my kid found out. We told them about it and the staff said they went out then gave us Swiss instead. They did show apologize, I feel like they don't carry.
Rex Knapps
There needs to be more disabled parking spots in the area near this Habit location. I know that this issue is more correctly directed at the property owner. One disabled space is not enough for a high traffic area.
J
Vegetarian options: Plant burger is ok.
Atmosphere: 5
Food: 5
Service: 5
Kathleen A.
The husband and I enjoy the burgers and sides at Habit Burger. The onions rings are yummy (hint- order them extra crispy) and their ranch dressing is great. Ordering on the app is nice because you can just walk in and pick up your items- just make sure to double check your order is right before leaving. Sometimes my ranch is missing which isn't a big deal but I really like it so I am sad when it isn't in the bag. They have good seasonal offerings- please bring back the asparagus salad! The patty melt I had recently is delicious as well and it is going to be gone soon. Great customer service and the store is always clean. I would give them five stars if they brought that delicious salad back!
Tiara Jones
Food is always up to par and they get it out to you in good timing! ?
Atmosphere: 4
Food: 4
Service: 4
Alec A
I love the habit, just wish they put more seasoning on the tempura green beans and less batter
Van Altis
Ordered an impossible burger and was given beef.I called in, but the store doesn’t take calls.Please pay more attention if you’re going to offer vegetarian options.Edit: habit won't refund my order, they'll only give me "chartickets." Avoid this place.Edit #2: After numerous emails, the habit has finally said they will refund the sandwich (not the meal) and it will only take 5-7 days! No one will call me. It took weeks to address this. Absolute circus tent.Nations, Portales, Blvd Burger, and Mr Pickle are all close by, and they have vegan options. I've never had an issue there, and they have the ability to answer a phone. Go there.
Atmosphere: 1
Food: 1
Service: 1
Lisa Marie Lamar
Their food may be "fast," but it's fantastic (for fast food)! I love the BBQ Chicken Salad, my husband loves the Cobb salad, and our kiddos love their kid's meals (usually, a hamburger although they do enjoy the chicken strips, too). The milkshakes are delicious, and the soft-serve ice cream in a cone is always a treat.? Ordering online, ahead of time, is a good idea because this place is poppin' most of the time, then again this is fast food so even if you order there the wait isn't that long.Dietary restrictions: They do modify some food items, if you ask; for example, I don't eat the bread buns when I order their grilled chicken sandwich and they just wrap it in iceberg lettuce instead.Parking: Plenty of free parking.Kid-friendliness: Plenty of patio dining if you'd rather take your rambunctious kiddos outside to eat (like we do)!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Kids Hamburger, Santa Barbara Cobb
Layla Malik
the workers here are very rude to the younger generation. Ageism to the max.
When I first came here I was astonished, because everything about my order was amazing...So I gave it five stars. I noticed that things started to change. Excitement started to take a downward swing... Seemd like whoever's in charge now things are totally different.. the order is always wrong I don't know if it's because they're cranking out the food so fast and not paying attention to quality. At first everything was OnPoint now not so much.. DAMM WHAT HAPPENED.?Whose the cashier, who comes across as a "manager", with the SCOWL on his face all the time? He damn sure makes it very unwelcoming to come now.Parking: There's handicapped parking
Recommended dishes: French Fries, Tempura Green Beans
Greg C
We pick up an easy meal here sometimes. Chicken salad and sweet potato fries usually. Will say the sweet potato fries very undercooked last trip, already home when we realized, but only time that has happened..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Garden Salad, Grilled Chicken
Kim Roberts
I have always had a good time here. Love the sweet potato fries!!!!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sweet Potato Fries
Ed S.
This location is not the greatest. It's not even acceptable. It used to be. Just not anymore. I like The Habit burgers. And usually get it go, if I'm using this location. But service here has gone down hill since they opened. On my last visit, I ordered a couple of burgers, fries, onion rings, two shakes, a kids chicken nuggets meal and fried green beans. Nothing special. They forgot the sauce (again) and the chocolate milk for the kids meal. Not the end of the world and I should have checked when I picked up the order. But the point is, I should have to. I can understand not adding ranch dressing for the green beans. But everything else was on the order. I verified they were on the order tag after I noticed what was missing. It's too long a drive to go back to pick up what they forgot to include in the order. I try to avoid this location, because other locations seem to be more attentive when fulfilling orders. The Castro Valley store, not so much. But then I forget why I avoid this store. Only to be reminded why I think this store is not all that great the nest time i visit there.
Guhan A.
This place is very good but the oil tastes old and dirty but the service is all right and ambiance is midd
Very poor customer service. Will not return to this or other habit location. No manger available. it's sad to see how poorly the staff is trained.
My kids favorite burger place. Usually I ordered our foods on the machine. One time they went out cheddar cheese, but they did not let us know until my kid found out. We told them about it and the staff said they went out then gave us Swiss instead. They did show apologize, I feel like they don't carry.
There needs to be more disabled parking spots in the area near this Habit location. I know that this issue is more correctly directed at the property owner. One disabled space is not enough for a high traffic area.
Vegetarian options: Plant burger is ok.
Atmosphere: 5
Food: 5
Service: 5
The husband and I enjoy the burgers and sides at Habit Burger. The onions rings are yummy (hint- order them extra crispy) and their ranch dressing is great. Ordering on the app is nice because you can just walk in and pick up your items- just make sure to double check your order is right before leaving. Sometimes my ranch is missing which isn't a big deal but I really like it so I am sad when it isn't in the bag. They have good seasonal offerings- please bring back the asparagus salad! The patty melt I had recently is delicious as well and it is going to be gone soon. Great customer service and the store is always clean. I would give them five stars if they brought that delicious salad back!
Food is always up to par and they get it out to you in good timing! ?
Atmosphere: 4
Food: 4
Service: 4
I love the habit, just wish they put more seasoning on the tempura green beans and less batter
Ordered an impossible burger and was given beef.I called in, but the store doesn’t take calls.Please pay more attention if you’re going to offer vegetarian options.Edit: habit won't refund my order, they'll only give me "chartickets." Avoid this place.Edit #2: After numerous emails, the habit has finally said they will refund the sandwich (not the meal) and it will only take 5-7 days! No one will call me. It took weeks to address this. Absolute circus tent.Nations, Portales, Blvd Burger, and Mr Pickle are all close by, and they have vegan options. I've never had an issue there, and they have the ability to answer a phone. Go there.
Atmosphere: 1
Food: 1
Service: 1
Their food may be "fast," but it's fantastic (for fast food)! I love the BBQ Chicken Salad, my husband loves the Cobb salad, and our kiddos love their kid's meals (usually, a hamburger although they do enjoy the chicken strips, too). The milkshakes are delicious, and the soft-serve ice cream in a cone is always a treat.? Ordering online, ahead of time, is a good idea because this place is poppin' most of the time, then again this is fast food so even if you order there the wait isn't that long.Dietary restrictions: They do modify some food items, if you ask; for example, I don't eat the bread buns when I order their grilled chicken sandwich and they just wrap it in iceberg lettuce instead.Parking: Plenty of free parking.Kid-friendliness: Plenty of patio dining if you'd rather take your rambunctious kiddos outside to eat (like we do)!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Kids Hamburger, Santa Barbara Cobb
the workers here are very rude to the younger generation. Ageism to the max.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: French Fries
Restaurantji Recommends
When I first came here I was astonished, because everything about my order was amazing...So I gave it five stars. I noticed that things started to change. Excitement started to take a downward swing... Seemd like whoever's in charge now things are totally different.. the order is always wrong I don't know if it's because they're cranking out the food so fast and not paying attention to quality. At first everything was OnPoint now not so much.. DAMM WHAT HAPPENED.?Whose the cashier, who comes across as a "manager", with the SCOWL on his face all the time? He damn sure makes it very unwelcoming to come now.Parking: There's handicapped parking
Recommended dishes: French Fries, Tempura Green Beans
We pick up an easy meal here sometimes. Chicken salad and sweet potato fries usually. Will say the sweet potato fries very undercooked last trip, already home when we realized, but only time that has happened..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Garden Salad, Grilled Chicken
I have always had a good time here. Love the sweet potato fries!!!!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sweet Potato Fries
This location is not the greatest. It's not even acceptable. It used to be. Just not anymore. I like The Habit burgers. And usually get it go, if I'm using this location. But service here has gone down hill since they opened. On my last visit, I ordered a couple of burgers, fries, onion rings, two shakes, a kids chicken nuggets meal and fried green beans. Nothing special. They forgot the sauce (again) and the chocolate milk for the kids meal. Not the end of the world and I should have checked when I picked up the order. But the point is, I should have to. I can understand not adding ranch dressing for the green beans. But everything else was on the order. I verified they were on the order tag after I noticed what was missing. It's too long a drive to go back to pick up what they forgot to include in the order. I try to avoid this location, because other locations seem to be more attentive when fulfilling orders. The Castro Valley store, not so much. But then I forget why I avoid this store. Only to be reminded why I think this store is not all that great the nest time i visit there.
This place is very good but the oil tastes old and dirty but the service is all right and ambiance is midd