Carl’s Jr.
32-250 Date Palm Dr, Cathedral City
(760) 328-9875
Recent Reviews
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Who does delicious order inside drive through takes a little longer.
Atmosphere: 2
Food: 5
Service: 2
Amazing service 😝 thanks Alexis
Atmosphere: 5
Food: 5
Service: 5
Do not order from the app this location doesn't seem to handle app orders well. Had a good experience today including table service.
Atmosphere: 4
Food: 5
Service: 4
*0/5 stars*
Our recent visit to this location was a complete disappointment. What was supposed to be a quick stop turned into an uncomfortable experience due to the unprofessional behavior of the staff. An employee in the back was loudly arguing with the employee working the register, and the situation escalated to the point where they were cursing at each other. The topic of their argument was about the drive-through, with the employee in the back apparently upset that the register employee didn't own it.
What struck me most was the complete lack of regard for the customers. Despite the commotion, neither employee made an effort to tone down their language or resolve their issue in a more discreet manner. As a result, our family, including our two young children, were subjected to a barrage of profanity and hostility. It's shocking that in a customer-facing environment, the staff couldn't maintain a basic level of professionalism.
The experience left a sour taste, and it's hard to see how this location can recover without addressing the evident issues with employee relations and customer treatment. Until they get their team dynamics in order and prioritize customer satisfaction, I wouldn't recommend bringing your family here. The potential for a repeat performance is too high, and there's no need to subject yourself or your loved ones to that kind of environment.
Atmosphere: 1
Food: 2
Service: 1
The absolute worst customer service I have experienced in a very long time. Twice! It really seems like they do not care about service and basic courtesy. Very rude and talking to people with attitude when there was no call for it. I truly do not understand. Have not experienced this in other food establishments, only here.
Atmosphere: 3
Food: 1
Service: 1
Yoselin is wonderful!
Atmosphere: 5
Food: 5
Service: 5
Not open at listed times. Arrived before closing time only to be ignored and they shut the speaker off on me in the drive through.
Atmosphere: 1
Food: 1
Service: 1
Shout out to Jose V for outstanding service! The food hits the spot every time, the staff is friendly and helpful, and the location is super convenient.
Atmosphere: 5
Food: 5
Service: 5
They always are very fast and very friendly efficiency
Atmosphere: 5
Food: 5
Service: 5
Worst night crew ever. Whoever was working at 10:20pm on July 4th 2025 need to be fired and replaced.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Terrible service with 5 workers.
Atmosphere: 1
Food: 1
Service: 1
Fast Food... drive-thru available. The Original Chicken Sandwich is DELICIOUS
... FRESH, HANDMADE TO ORDER!! Crunchy texture is excellent.
Atmosphere: 3
Food: 3
Service: 3
App overcharged me. Store associates not knowledgeable of how app works and even commented that the app is terrible. Will consider contacting the city attorneys office, BBB and anyone else because I was ripped off by Carls Jr.
Atmosphere: 1
Food: 1
Service: 1
If it doesn't get all over the place, it doesn’t belong on your face.
Atmosphere: 5
Food: 5
Service: 5
The price of their Small sodas is Almost as expensive as a sandwich or, a 2 Liter bottle of Coke. It's ridiculous for something that cost PENNIES to make. I don't know how they're going to stay in business
Atmosphere: 1
Food: 3
Service: 2
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