Dairy Queen Grill & Chill

69050 Vista Chino, Cathedral City
(760) 325-9100

Recent Reviews

Diaman Amsler

Haven't been to DQ in years. Coupon deals took us there. Fries were good with more dipping choices than most fast food places. Spent less than $20 for 2 guys (4 burgers, 2 fries, 2 drinks, 2 sundaes). We ordered 2 extra burgers because we thought for the price they may be small but they weren't small so we didn't eat the 2 extra burgers. The Sundaes were small but satisfying. I forgot hiw good DQ soft serve ice cream is. The guy who took our oder was very nice as well.Wishing you peace.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fries

chris goris

Ice cream machine is always broke or their out of something. Then you get to wait in line for 15 minutes cause there slow even though you didn't get to order. Third time this has happend.

Atmosphere: 1

Food: 1

Service: 1

Sabrina Ramirez

I haven't had 1 good experience here. They're slow. I pulled up today and they didn't answer at the menu and when I said hello they said pull up and order at the window. At the window they said they're not serving food. They gave me 2 circus animal blizzards and half of it was just plain ice cream and hardly any cookies. If I wanted a vanilla shake I would have asked for that. They charge more here and for 7$ I would expect more than some vanilla ice cream in a cup. Keep driving or go to sonic down the street. This is a waste of money and time.

Atmosphere: 1

Food: 1

Service: 1

Al Wells

My only true complaint is the price of the products. A scoop of ice cream $5 is ridiculous.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Reese's Peanut Butter Cup Blizzard Treat, Parfait, Fries

Kim and Chris

My 5 star review? You get a zero. Closing early March 30th 9,20 pm. I drove 25 minutes to get there after I saw it advertised closing at 10.00. Employee stated they were closing a little early. After driving away 20 minutes later I called. Employee stated we are closing right now.. I said we were just there at 9.20 and you said you were closed then. So in mid sentence he hung up on me. I think these employees need a babysitter.

Atmosphere: 1

Food: 1

Service: 1

Scott Foote

$7.00 meal deal Cheese burger, fries, drink, and a sundae! Can't beat that! Gave 2 stars because they are always out of lemonade and multiple other things. I have been here 10 times or more and every time they are out of something I order. Advice to the owner: Get serious about your business and keep it stocked with everything on your menu. Not getting any repeat customers this way. Run some commercials on radio or TV and drum up some new business.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Joseph 4501

These kids should work on their customer service skills, it's always a terrible day for these people they don't smile, say thank you or show any manners at all. Not even a "welcome to dairy queen" just "how can I help you?"

Atmosphere: 1

Food: 5

Service: 2

J

I ordered on your mobile app for 2 blizzards. When I drove the 10 miles to your store, sign on window that says no ice cream. I go inside and your front desk clerk did not know what to do and said to just call back. I’ve called and left 2 voicemails now. Not good service.

Atmosphere: 1

Food: 1

Service: 1

Andrea & Joe Z

At least half of the times we go here, either the ice cream machines are broken or they aren't working well. Last month the vanilla ice cream machine was down, last week we tried again and arrived to see a sign on the door that said no ice cream. Tonight we were told that we could only be served medium size blizzards because if they made large ones, they would be runny... At least they had ice cream, but it sure would be nice to have a dependable DQ! They said it's because of the dust that gets in all the fans, but I can't believe that there's not a possible solution. This has been an issue for at least two years as that's how long we've lived nearby and tried to go.

Atmosphere: 3

Food: 3

Service: 3

Julie Panuzzo

Came here and they ran out of ice cream?!? There is no one ever here, how did they run out of ice cream? Been here in the past and the chocolate dipped cone was immediately melted. Also the prices are insane for what you're given. Might as well to go to a high end ice cream store. The regular food was no good either. I've been to a DQ that had pretty good quality food but this is not one of them. Very disappointing DQ.

Angelica Pickles

Tried to get a shake using the drive-thru at 10:05pm today 02/10/2024. When I pulled up to the speaker box an automated message played that said DQ was closed and to come back tomorrow. I was confused as the online hours showed the drive-thru was open until 11pm. As I drove off I noticed an employee outside and asked if the hours online were incorrect and he stated they were open but not serving desserts.It seemed more of a deliberate tactic by the employees to not service guest because why would the automated message be on informing guests they were open with a limited menu? Very disappointing.

Service: 1

Sidney Sharp

I love DQ especially the banana split. I ask for cherry to be substituted for the chocolate sauce. That way I get 4 servings of fruit and 3+ servings of calcium-rich and low fat ice milk and whipped cream. But this guy says they don't have cherry syrup so I said 2 servings of strawberry (normally 1 strawberry, 1 pineapple, 1 chocolate). I got the 2 servings of strawberry but no pineapple; instead he gave me chocolate. What part of substitute for chocolate did he not understand? Also, the ice milk was not soft serve; it was hard scooped. Menu items should be standard across stores.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Banana Split

gmlarson0868

I love dairy queen and I've never had a bad experience here ever.

Atmosphere: 5

Food: 5

Service: 5

gail browng

Very clean and professional!

Atmosphere: 5

Food: 5

Service: 5

R HUBLER

Cold food took forever and we were the only customers.

Atmosphere: 1

Food: 1

Service: 1

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