Starbucks

69040 Ramon Rd, Cathedral City
(760) 324-5928

Recent Reviews

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Ramona Ortiz

Allie and Monica are the best.
Great partners I love visiting the store when they are here!

Atmosphere: 5

Food: 5

Service: 5

Jeffrey Tipton

This Starbucks and many others have removed all of their phone chargers. Bad move. Done with Starbucks

Atmosphere: 1

Food: 4

Service: 4

Mustaf Sulejman

It’s no surprise that this store struggles with poor and common sense customer service. Various employees here honestly, in my opinion, continue to hurt the Starbucks brand. Now I know the store manager here is wonderful and woks very hard with staff however, some staff that doesn’t get basic 101’s in decision making and/or policy and application, etc., should not continue to work here. There is no doubt that various employees have a power trip and or just want to win, they may struggle elsewhere in life on that front so they apply it to everyday and repeat customers. Unfortunately, after three incidents that scream and point to the greater issue a review must be left. This coming from a prior customer/client service champion, and leader at a prior billion dollar org. that I departed. Not to toot my horn but I created the dept from scratch and once again employees here continue to recite and make the wrong choice. That’s ok as it will he another coffee shops win today and possibly soon for good. I will be speaking with management and it’s unfortunate that some folks here literally aim to get their way before even taking someone’s order (prior to applying thought). It’s quite unfortunate especially when you spend 4 digits in expense to Starbucks every year. No wonder this store continues to suffer in ratings for CS.

Atmosphere: 2

Service: 1

AARON Sanchez Solorzano

I ordered then waiting for a 20 too 30 minutes for two drinks and it's a cafe where it's in and out no waiting time it's not a restaurant.

Atmosphere: 2

Food: 1

Service: 1

Juandiego Garcia

Today I went to Starbucks and I ordered a ruby crunch I wanted a Venti and I got a grande and I asked for a little replace and they just throw the drink in the large cup and then they cover with white stuff and then the lady was selfish to us. Guess how rude of that I hate the store.

Atmosphere: 1

Food: 1

Service: 1

Don Romeo

Worst customer service I’ve ever experienced at a Starbucks, Sunday 06/01/2025 @ approximately 1800 hours the 2 young staff members definitely needs to be retrained on Starbucks core values, these two associates apparently have issue with people of color!

Atmosphere: 1

Food: 1

Service: 1

Clint L

Good coffee

Atmosphere: 5

Food: 5

Service: 5

Anel Santamaria

Super Service 👌

Atmosphere: 5

Food: 5

Service: 5

Luis Negrete

Worse customer service

Tanisha Singh rajput

Zero customer service with bad attitude manager and staff no manner to gret customers so rude people for a water cup these people ask for money which is against law and say to pay and buy something to get a cup or water what the hell man get a life . Close this place with this bad attitude people will not like to come here none Starbucks here is like that they give free water and cups but this one oh my gosh charge for that be scare of god . The worst Starbucks in valley never go here .

Atmosphere: 1

Food: 1

Service: 1

Francesco Ranieri

Nice and clean

Atmosphere: 5

Food: 5

Service: 4

Robin Swayzer

They always smile and make my order like I like it.

Dietary restrictions: They do make some items with oat milk, soy milk, or almond milk for sensitive people.

Atmosphere: 5

Food: 5

Service: 5

Luis Canas

Extremely rude service. Girl worker was rude at taking our order and even opening up her personal mail in front of us! I do not recommend stopping here save your time and go to another near by location.

Atmosphere: 1

Food: 1

Service: 1

Jim Weatherall

Store ours are listed online on the Starbucks app as until 11pm, but when I arrived at 8:50pm their lobby was closed.

Also, they did not have *any* brewed coffee available through their drive thru. Like, what is this place for?

Service: 1

A F

WARNING ■ RUDE ■ WARNING

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