I don't think the girl at the drive thru even listened to what I ordered today. The cold brew I was given wasn't even the right size and I didn't get the extra espresso I paid for
Atmosphere: 1
Food: 2
Service: 1
Peter Spurling
Service is always excellent here. Some staff have been here a long time. Today I rode my bike here and they let me bring it in while I ordered so it wouldn’t get stolen. They even guarded it for me while I used the restroom. Top notch service. ????
Atmosphere: 4
Food: 3
Service: 5
Coleman
Literally one of the best locations in Cathedral City- great customer service, my drinks are always ready super fast and made right, and the employees are super nice. So happy this is the closest to my house. Thanks guys!
The service at Barista end was an issue. I said good morning, and she looked at me, no smile or acknowledgment. Had my drink remade due to whole milk as I ordered Oat. I asked for extra Carmel. The batista ignored the ticket info. Didn't complain. Since Starbucks' emphasis is more on the drive-through window and drive times. The Starbucks brand is only a shell of what it oce was. Atmosphere? There isn't any. It's like walking into a closet. 3 tables, no room to meet friends. I've been visiting local coffee shops. At least they know my name when I walk in, smile, and never use the canned " welcome in" phrase while never looking up from whatever they are doing. My issue in mostly on the brand. It's a failure.
Atmosphere: 1
Food: 1
Service: 1
Joseph O
First normal Starbucks in a while, we'll see how long it lasts.
Atmosphere: 5
Food: 5
Service: 5
Javier Dominguez
excellent
Leah Hernandez
This Starbucks is my all time favorite! The drinks are always on point. The drive through is normally pretty quick even when its crowded. Good job guys! Thank you! I love my iced caramel macchiato! Mmmm...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Moni
I order for drive thru and they made my order wrong so the guy told me to park and to wait so i did. i waited for s long outside not knowing I have to come in and grab my order inside.
Drive through has two different lines that merge in one line. Expect a 20 minute wait in
Atmosphere: 4
Food: 4
Service: 3
CuttKenshinn 24
I ordered iced white mocha with peppermint cold foam and I get a cold brew everything veas correct von screen then I still get cold brew I tipped even though i waited in line for 20 mins just to get the wrong drink.
Atmosphere: 4
Food: 4
Service: 4
Javier Real
Was a very nice place to drink a coffe (latte caramel brulley
Atmosphere: 5
Food: 5
Service: 5
Jim Bixby
I've been to a lot of Starbucks around the country, and this one probably has the slowest service I've ever seen. Today (like several recent visits), it took 15+ minutes to get a regular coffee with cream & sugar...not a fancy blended drink...and they weren't particularly busy. At many Starbucks locations, the Barista will turn and pour my coffee and have it ready to go by the time I put my wallet away. At this location, an order for a simple coffee gets lost in the shuffle. The staff, while nice and polite, seem disorganized and they have no idea what they're doing. They need some serious additional training in time/task management skills.
Atmosphere: 1
Food: 1
Service: 1
kassie Rae
The wait is ridiculous. They have no idea what they’re doing. Never been to a Starbucks where I’ve waited 25 mins for 1 drink ?
Always very friendly here.
Atmosphere: 5
Food: 5
Service: 5
I don't think the girl at the drive thru even listened to what I ordered today. The cold brew I was given wasn't even the right size and I didn't get the extra espresso I paid for
Atmosphere: 1
Food: 2
Service: 1
Service is always excellent here. Some staff have been here a long time. Today I rode my bike here and they let me bring it in while I ordered so it wouldn’t get stolen. They even guarded it for me while I used the restroom. Top notch service. ????
Atmosphere: 4
Food: 3
Service: 5
Literally one of the best locations in Cathedral City- great customer service, my drinks are always ready super fast and made right, and the employees are super nice. So happy this is the closest to my house. Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snowman Cookies, Vanilla Bean Crème
No caramel on my Frappuccino so disappointed ?
The service at Barista end was an issue. I said good morning, and she looked at me, no smile or acknowledgment. Had my drink remade due to whole milk as I ordered Oat. I asked for extra Carmel. The batista ignored the ticket info. Didn't complain. Since Starbucks' emphasis is more on the drive-through window and drive times. The Starbucks brand is only a shell of what it oce was. Atmosphere? There isn't any. It's like walking into a closet. 3 tables, no room to meet friends. I've been visiting local coffee shops. At least they know my name when I walk in, smile, and never use the canned " welcome in" phrase while never looking up from whatever they are doing. My issue in mostly on the brand. It's a failure.
Atmosphere: 1
Food: 1
Service: 1
First normal Starbucks in a while, we'll see how long it lasts.
Atmosphere: 5
Food: 5
Service: 5
excellent
This Starbucks is my all time favorite! The drinks are always on point. The drive through is normally pretty quick even when its crowded. Good job guys! Thank you! I love my iced caramel macchiato! Mmmm...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
I order for drive thru and they made my order wrong so the guy told me to park and to wait so i did. i waited for s long outside not knowing I have to come in and grab my order inside.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Drive through has two different lines that merge in one line. Expect a 20 minute wait in
Atmosphere: 4
Food: 4
Service: 3
I ordered iced white mocha with peppermint cold foam and I get a cold brew everything veas correct von screen then I still get cold brew I tipped even though i waited in line for 20 mins just to get the wrong drink.
Atmosphere: 4
Food: 4
Service: 4
Was a very nice place to drink a coffe (latte caramel brulley
Atmosphere: 5
Food: 5
Service: 5
I've been to a lot of Starbucks around the country, and this one probably has the slowest service I've ever seen. Today (like several recent visits), it took 15+ minutes to get a regular coffee with cream & sugar...not a fancy blended drink...and they weren't particularly busy. At many Starbucks locations, the Barista will turn and pour my coffee and have it ready to go by the time I put my wallet away. At this location, an order for a simple coffee gets lost in the shuffle. The staff, while nice and polite, seem disorganized and they have no idea what they're doing. They need some serious additional training in time/task management skills.
Atmosphere: 1
Food: 1
Service: 1
The wait is ridiculous. They have no idea what they’re doing. Never been to a Starbucks where I’ve waited 25 mins for 1 drink ?
Food: 1