Buffalo Wild Wings
11255 183rd St, Cerritos
(562) 865-9464
Recent Reviews
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There always delays in service
On take out and sometimes they get orders wrong
But I still come back but they should get more workers and lil better service
Atmosphere: 1
Food: 5
Service: 1
Just walked in waited for a while to get seated. Servers passed by without asking anyone if we have been helped. Approached the bar person asked if there was anyone that could help. Instead of being greeted kindly with a slight apology I was given an attitude. Definitely not okay, bad customer service. Will not be coming here again. Do better by your customers.
I placed a mobile order for 20 wings, fries, 3 ranches, and carrots and celery. When I arrived to pick it up, no one was at the desk and there was a long line. Eventually, a guy comes out, takes my name, and says he’ll bring the order out, but I never see him again. A few minutes later, a lady comes out, asks for my name again, and finally brings my order after about 10 minutes.
When I checked my order, many of the fries were burnt black, my wings barely had any sauce, and the dry rub was barely sprinkled on top. The lady was very nice and did take my order back to fix it, but it took another 10 minutes. On top of that, the carrots weren’t properly peeled, and there were exactly 2 tiny sticks of celery.
I order from Buffalo Wild Wings at least once a month, and this was by far my worst experience. Unfortunately, I will not be returning to this location.
Atmosphere: 2
Food: 1
Service: 3
Delicious wings and great selection of beer
Management seems unorganized. Ignored my table for 40 minutes and we left without ordering.
Hi, I ordered from DoorDash, but the food I received was not acceptable.
The Ultimate Nachos had no chicken and were very dry.
The wings were too hard and had no taste.
Only the Pepsi was okay.
I’m very hungry, but I cannot accept this food.
Please review my order and issue a refund or replacement.
Thank you.
Food: 1
I usuaally come.here with my friend after work and the service decent. But today was the worst. I want to pont out that it was diferent staff then what i usualy see. We sat down waitted 20 minutes nobody aproach to at least say that they would be right with us. I asked the bartender if could at least bring us a beer while we were waiting for ine of the servers. And he said he couldnt beacuse he was checking out. Waited another 20 min bartender. Was still there. Still nothing from the severs. So we just decided to go somewhere else.
Atmosphere: 1
Service: 1
Very busy
I went in today with my boyfriend, and while I expected it to be busy on a Friday night, what I didn’t expect was how poorly the place was being managed. We got seated fairly quickly, but our food took forever to come out. Normally, I don’t complain about stuff like this, but tonight was ridiculous.
Our server Rj was the only bright spot in the whole experience. She was super sweet and clearly doing everything she could, but it was obvious she was completely overwhelmed and stretched way too thin. The fact that there was only one server handling the entire dining area is honestly unacceptable. After a long while, a few others eventually came in but by that point, the damage was already done — the dining room was a mess, and our server was working nonstop just trying to keep things afloat with other tables and it was painful to watch her struggle like that without any real help.
It’s really frustrating to see management stand by and let their staff struggle like that. It’s not fair to the employees or the customers. Rj handled the situation the best anyone could, but the lack of support from the managers made the whole experience feel chaotic and unprofessional.
Atmosphere: 1
Food: 2
Service: 4
Worst service ever, no hostess in the front. Waited 30 minutes to get seated until I took it upon myself to address the workers. Seated me in a table that was not even clean and took forever to clean it. Workers were just standing in the kitchen chilling instead of addressing customers
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I didn’t get some of my food stuffs and I’m very disappointed and offended!
I was very excited to eat here but they are very bad. I would never want to come back.
Atmosphere: 1
Food: 1
Service: 3
Idk about the food cuz we didn't even eat .. we had a table but no menu and it look like they avoid us . So we got up and left
Atmosphere: 1
Service: 1
Service is terrible here. Wings are consistently mediocre at best. Dirty restaurant. Employees are rude and look miserable. Pretty typical Bdubs.
Atmosphere: 1
Food: 1
Service: 1
We were a party of seven and sat down around 7:30 PM ordered about 15 mins later. Several tables that arrived after us received their food well before we did, paid, and left. We didn’t get our food, water, or Coke until about 40 minutes later. When we brought this up after getting our check, our waiter, Christian, actually said that our food was delayed because we “ordered too many beers/food.” He then blamed the kitchen staff, saying he had no control since he “didn’t make the food.” Extremely disappointing experience overall and they charged us 18% gratuity. Horrible.
Atmosphere: 1
Food: 1
Service: 1
Terrible service. No one pays attention to you, I see minimal staff and the ones that are around just hanging out in the kitchen just chit chatting with the other crew. Wait time said 25 minutes, it’s been an hour and still no one peeks out to assist me or the other guests waiting. Will not return.
Atmosphere: 3
Food: 4
Service: 1
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