Owner and management have done a great job with thinking about the consumer. Not all Chick-fil-A's, let alone fast foods give so many thoughtful extra things on their app. I feel like every time I order something little even on their app, I get something free for my next trip. Talk about smart advertising! They also do little things like attaching your straw to the cup so it doesn't fall when you're trying to get it from the person or out of your car. We as consumers today need to be able to enjoy once in a while having something out, but also trying to be wise with our money and Chick-fil-A Cerritos is helping us with both..Thank you... 100% recommend this Chick-fil-A and especially using their app.
Atmosphere: 5
Food: 5
Service: 5
Jose Formoso
What a horrible experience through the drive-through. Order was wrong, they had three teenage girls yapping away at their plans for the weekend and really didn’t care one bit about taking care of the customer
Management Needs to get involved and make sure that these individuals are trained to taking care of their customer
Atmosphere: 1
Food: 3
Service: 1
Zenanie Dowell
I ordered the sausage biscuit combo with orange juice and extra hash browns for my friend while she arrived at work. Amazing and supportive customer service!! Great and quick conversations!! I love this place!! Will come back soon!! Thank you so much!!
Atmosphere: 5
Food: 5
Service: 5
Elsie Perez
portion sizes are not it here. The service is slower here than any other chickfila.
Atmosphere: 3
Food: 2
Service: 2
Cassey H
I got the wrap and a shake. The staff was friendly and the food was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Cool Wrap Meal
K Herman
This is the worse location I’ve ever seen. Unorganized and too busy for me.
Atmosphere: 3
Food: 2
Service: 3
Alejandro
I wanted to share some feedback about my recent visit. I stopped by for a simple cup of hot coffee, but ended up waiting about 10 minutes before receiving it. During that time, no one checked in on me for at least 8 minutes after I arrived. What stood out even more was that I noticed drive-thru customers being served hot coffee while I was still waiting inside. The atmosphere didn’t help either — most of the employees looked frustrated and lost, and the person who appeared to be running the morning shift (a slim male with tan skin and curly hair) seemed completely overwhelmed. Unfortunately, he never acknowledged me at all, even though I was clearly waiting. This girl with blonde hair who was working on the drive thru area was the one who saw me waiting and decided to approach me. She saw the online screens and got my coffee and apologized. I know you might think I’m making a big deal out of a cup of hot coffee, but that’s exactly the point. If this location can’t have something as simple as coffee ready by opening or keep an eye on their online order screen, then there’s still work to do on managing morning shifts and preparation.
I understand mornings can be hectic, but I hope this feedback helps improve consistency and service quality. Chick-fil-A is usually known for its friendly and efficient service, so I was disappointed this visit didn’t reflect that. I arrived at 6:31am and attached is a screenshot of my order still “being prepared” at 6:47am
Service: 1
劉佳衢
The menu offers varied choices without being conspicuously showy, and there is no expectation of tipping beyond the norm. Service remains steady; dishes arrive at appropriate temperatures and textures. Staff are cordial and responsive, and cleanliness meets basic standards. The value proposition is balanced, offering fair quality for the price. If you seek a low-key, dependable dining option, this place serves as a reliable reference
Cindy Lu Lopez
Went during Bingo night it was soo much fun!!
Atmosphere: 5
Food: 5
Service: 5
Jessica Apostol
Austin at the drive through was great! It was the attitude and service you could only expect from customer service training videos lol.
This location was clean and well staffed. The food was what you would expect and cooked well.
Atmosphere: 4
Food: 4
Service: 4
Anthony Ybarra
Portion sizes for breakfast here are terrible. The parfait, bowls, and frosted coffees are never fully filled up.
Atmosphere: 5
Food: 3
Service: 4
Stanford “Boots” Williams
Hey Chuck-fil-A team, I swear Im not getting lazy, I just love being in my car, taking care of business, then you guys bring my food out. You have the most sophisticated food pick up service out there.
I simply find the closest location, order my food, when I get there my order is started and I park. Wait! Perfect! Thanks Chick-fil-A!! Signature member here and I love the surprise free treats!!
Atmosphere: 5
Food: 5
Service: 5
Scott Alex
Workers are polite and theyve only forgotten my salad dressing once. I come here frequently so great track record. Looks clean. They have events i see advertised. That's pretty cool. Like couples painting. Neat.
Owner and management have done a great job with thinking about the consumer. Not all Chick-fil-A's, let alone fast foods give so many thoughtful extra things on their app.
I feel like every time I order something little even on their app, I get something free for my next trip. Talk about smart advertising!
They also do little things like attaching your straw to the cup so it doesn't fall when you're trying to get it from the person or out of your car.
We as consumers today need to be able to enjoy once in a while having something out, but also trying to be wise with our money and Chick-fil-A Cerritos is helping us with both..Thank you... 100% recommend this Chick-fil-A and especially using their app.
Atmosphere: 5
Food: 5
Service: 5
What a horrible experience through the drive-through. Order was wrong, they had three teenage girls yapping away at their plans for the weekend and really didn’t care one bit about taking care of the customer
Management Needs to get involved and make sure that these individuals are trained to taking care of their customer
Atmosphere: 1
Food: 3
Service: 1
I ordered the sausage biscuit combo with orange juice and extra hash browns for my friend while she arrived at work. Amazing and supportive customer service!! Great and quick conversations!! I love this place!! Will come back soon!! Thank you so much!!
Atmosphere: 5
Food: 5
Service: 5
portion sizes are not it here. The service is slower here than any other chickfila.
Atmosphere: 3
Food: 2
Service: 2
I got the wrap and a shake. The staff was friendly and the food was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Cool Wrap Meal
This is the worse location I’ve ever seen. Unorganized and too busy for me.
Atmosphere: 3
Food: 2
Service: 3
I wanted to share some feedback about my recent visit. I stopped by for a simple cup of hot coffee, but ended up waiting about 10 minutes before receiving it. During that time, no one checked in on me for at least 8 minutes after I arrived.
What stood out even more was that I noticed drive-thru customers being served hot coffee while I was still waiting inside.
The atmosphere didn’t help either — most of the employees looked frustrated and lost, and the person who appeared to be running the morning shift (a slim male with tan skin and curly hair) seemed completely overwhelmed. Unfortunately, he never acknowledged me at all, even though I was clearly waiting.
This girl with blonde hair who was working on the drive thru area was the one who saw me waiting and decided to approach me. She saw the online screens and got my coffee and apologized.
I know you might think I’m making a big deal out of a cup of hot coffee, but that’s exactly the point. If this location can’t have something as simple as coffee ready by opening or keep an eye on their online order screen, then there’s still work to do on managing morning shifts and preparation.
I understand mornings can be hectic, but I hope this feedback helps improve consistency and service quality. Chick-fil-A is usually known for its friendly and efficient service, so I was disappointed this visit didn’t reflect that. I arrived at 6:31am and attached is a screenshot of my order still “being prepared” at 6:47am
Service: 1
The menu offers varied choices without being conspicuously showy, and there is no expectation of tipping beyond the norm. Service remains steady; dishes arrive at appropriate temperatures and textures. Staff are cordial and responsive, and cleanliness meets basic standards. The value proposition is balanced, offering fair quality for the price. If you seek a low-key, dependable dining option, this place serves as a reliable reference
Went during Bingo night it was soo much fun!!
Atmosphere: 5
Food: 5
Service: 5
Austin at the drive through was great! It was the attitude and service you could only expect from customer service training videos lol.
Service: 5
Restaurantji Recommends
This location was clean and well staffed. The food was what you would expect and cooked well.
Atmosphere: 4
Food: 4
Service: 4
Portion sizes for breakfast here are terrible. The parfait, bowls, and frosted coffees are never fully filled up.
Atmosphere: 5
Food: 3
Service: 4
Hey Chuck-fil-A team, I swear Im not getting lazy, I just love being in my car, taking care of business, then you guys bring my food out. You have the most sophisticated food pick up service out there.
I simply find the closest location, order my food, when I get there my order is started and I park. Wait! Perfect! Thanks Chick-fil-A!! Signature member here and I love the surprise free treats!!
Atmosphere: 5
Food: 5
Service: 5
Workers are polite and theyve only forgotten my salad dressing once. I come here frequently so great track record. Looks clean. They have events i see advertised. That's pretty cool. Like couples painting. Neat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Cobb Salad, Waffle Fries, Market Salad, Grilled Chicken Sandwich, Spicy Chicken Deluxe Sandwich with Fries
Slowest chick fil a drive through I have waiting 30 minutes now in line.
Atmosphere: 1
Food: 1
Service: 1
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