This location needs to double check their orders before they send them out. Twice in less than a week I ordered a Market Salad and they gave me a Cobb Salad the 2nd time it was a Southwest Salad.
Service: 1
Miguel Flores
Starting today December 26th. I will no longer order at chik fill A. Every morning I went for my cold coffee. And they no longer do it well. It doesn't taste at all like vanilla, it's done wrong and the same thing happens 5 times, it's a waste of time to get it done right again.
Atmosphere: 1
Food: 1
Service: 1
Ana Buenrostro
Ordered 2 spicy deluxe through the drive thru and when I got home one of the sandwiches had no chicken but the cheese and lettuce.
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Natalie Kellerman
Please do not eat here. Yesterday 12/8/2024 my husband and I shared a 4 tender box. We bit into a tender and the center of it was a dark green/ black color. It was absolutely disgusting and made us both sick to our stomachs. I'm not talking about even a spot of green and black like the whole center of the chicken strip was an olive green black color. I will never eat chik fila again in my life. I googled it and it said that happens when the chicken has green muscle disease which is a disease that happens when there's a bunch of chickens raised in a small space. Just beware they're selling this chicken at this location and likely others.
Atmosphere: 1
Food: 1
Service: 1
Francisco L. Sponza Chiappara
It is characterized by its good food and quick service.
Parking: The parking lot is ample.
Atmosphere: 4
Food: 4
Service: 4
Lovey Smith
I just got home to find out the mac and cheese we paid for isn’t in the bag and the sauces we asked for aren’t in the bag either. I tried calling but they were closed already sadly! It would have been fine but since we had to pay for it, it’s disappointing and unfair.
Khalil Ousmane
The reason why I'm giving them a poor rating is I went to the drive spend $60 and half of my food was missing when I had to park and recheck my food order and had to walk into the store they acted like they handed me a separate bag which then I said I brought all my bags down and then to top it off my children wanted to change their kids meal gift for an ice cream that they never received also upset and ready they need to work on their skills for drive-thru
Atmosphere: 1
Food: 3
Service: 1
Debbie V
Conveniently located outside the Cerritos Mall, the drive thru is quick and efficient.
I really enjoy Chick Fila, this is probably the best restaurant too. This company gets it! They are so customer-centric, they don't just say it. Even when I know they struggle with higher minimum wage mandates they truley focus on their customer first and that is what sets them apart. Smart, friendly amazing should be their motto. Kuddos.
TERRIBLE EXPERIENCE..... I went drive thru spoke to someone over the intercom she repeated my order only to get to the window and my order was wrong the immature girl was laughing when I asked who took my order and why was my order wrong she talked over me telling me my total and laughing, what's so funny I asked and then I asked for a manger and she started laughing saying she wants to know who took her order. This little girl has the worst customer service. Then I get my order this food was the worst the nuggets were cold, dry and hard this food was terrible. Hensen Family is this how you want your restaurant to be represented.
Atmosphere: 1
Food: 1
Service: 1
Mark
Honestly one of the best chicks I’ve been too I dined in which I usally never do. Was constantly asked if I needed anything or if I wanted refills. Customer service was a 10/10 on top of that our food was amazing. Usally don’t give 5 stars but this one is well earned!
This location needs to double check their orders before they send them out. Twice in less than a week I ordered a Market Salad and they gave me a Cobb Salad the 2nd time it was a Southwest Salad.
Service: 1
Starting today December 26th. I will no longer order at chik fill A. Every morning I went for my cold coffee. And they no longer do it well. It doesn't taste at all like vanilla, it's done wrong and the same thing happens 5 times, it's a waste of time to get it done right again.
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 spicy deluxe through the drive thru and when I got home one of the sandwiches had no chicken but the cheese and lettuce.
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Please do not eat here. Yesterday 12/8/2024 my husband and I shared a 4 tender box. We bit into a tender and the center of it was a dark green/ black color. It was absolutely disgusting and made us both sick to our stomachs. I'm not talking about even a spot of green and black like the whole center of the chicken strip was an olive green black color. I will never eat chik fila again in my life. I googled it and it said that happens when the chicken has green muscle disease which is a disease that happens when there's a bunch of chickens raised in a small space. Just beware they're selling this chicken at this location and likely others.
Atmosphere: 1
Food: 1
Service: 1
It is characterized by its good food and quick service.
Parking: The parking lot is ample.
Atmosphere: 4
Food: 4
Service: 4
I just got home to find out the mac and cheese we paid for isn’t in the bag and the sauces we asked for aren’t in the bag either. I tried calling but they were closed already sadly! It would have been fine but since we had to pay for it, it’s disappointing and unfair.
The reason why I'm giving them a poor rating is I went to the drive spend $60 and half of my food was missing when I had to park and recheck my food order and had to walk into the store they acted like they handed me a separate bag which then I said I brought all my bags down and then to top it off my children wanted to change their kids meal gift for an ice cream that they never received also upset and ready they need to work on their skills for drive-thru
Atmosphere: 1
Food: 3
Service: 1
Conveniently located outside the Cerritos Mall, the drive thru is quick and efficient.
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Frosted Lemonade
I really enjoy Chick Fila, this is probably the best restaurant too. This company gets it! They are so customer-centric, they don't just say it. Even when I know they struggle with higher minimum wage mandates they truley focus on their customer first and that is what sets them apart. Smart, friendly amazing should be their motto. Kuddos.
Atmosphere: 5
Food: 5
Service: 5
Very delicious i ate too much
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I personally like spicy chicken deluxe.
Atmosphere: 5
Food: 5
Service: 5
It’s chic fil a can’t go wrong with it
TERRIBLE EXPERIENCE..... I went drive thru spoke to someone over the intercom she repeated my order only to get to the window and my order was wrong the immature girl was laughing when I asked who took my order and why was my order wrong she talked over me telling me my total and laughing, what's so funny I asked and then I asked for a manger and she started laughing saying she wants to know who took her order. This little girl has the worst customer service. Then I get my order this food was the worst the nuggets were cold, dry and hard this food was terrible.
Hensen Family is this how you want your restaurant to be represented.
Atmosphere: 1
Food: 1
Service: 1
Honestly one of the best chicks I’ve been too I dined in which I usally never do. Was constantly asked if I needed anything or if I wanted refills. Customer service was a 10/10 on top of that our food was amazing. Usally don’t give 5 stars but this one is well earned!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Great food! Good prices!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Waffle Potato Fries
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