Hot and fresh just as you would expect. Be warned, California pricing. LOL
Atmosphere: 5
Food: 5
Service: 5
Yvette Maritza
Never disappoints
Atmosphere: 5
Food: 5
Service: 5
Md Mahmudul Chowdhury
Order number: 12481386 Ordered curbside pickup. Didn’t receive any sauce or napkins that i mentioned when ordering!! Spicy chicken burger didn’t taste good and the Nuggets were very salty!! Poor service.
Atmosphere: 1
Food: 1
Service: 1
Tasha Mora
Got my child a chicken sandwich with extra pickles. Came home and she started to throw up everywhere lasted 3 days. Never came back.
Atmosphere: 3
Food: 1
Service: 2
Anthony David
Can here at open and most disorganized location I have ever seen. Do t you guys get scheduled early to open on time and have food ready by time the store opens came in at 6:30 am and system was down not only that they had no food prepped when you go to fast food it needs to be fast food and customer service was like luster employees using bad language in front of guest
Jorge Perez
Our fries were cold and chicken club was as well. Figured since they asked on 2 different occasions what type of sauce we would like that they would include it in our order . Nuggets with no buffalo sauce ,ketchup or napkins. My sprite was cold though.
Atmosphere: 3
Food: 2
Service: 2
D Gu
Ate at home. Staff was awesome
Atmosphere: 5
Food: 5
Service: 5
Luana Milburn Wesley
Wasteful and Ridiculous Policy on Ice – Do Better, Chick-fil-A Cerritos At a time when we’re all more aware of the impact of waste on our planet—overflowing landfills, single-use plastics, and the importance of recycling—it’s disappointing to see a large company like Chick-fil-A in Cerritos completely miss the mark.
I don’t frequent Chick-fil-A often, but today I decided to treat myself to a chicken sandwich. While going through the drive-thru, I remembered I had my own personal reusable cup and asked if I could purchase a large cup of ice to fill it. In the past, I recall this costing about $0.27–$0.37.
To my surprise, I was told it would cost $3.19—the price of a full drink—because their system doesn’t have a button to charge for just ice. When I asked for a manager, Jeremiah came out and politely explained the issue, then offered me four to five small cups of ice instead.
Let that sink in: they’d rather give me four to five small cups (for free) than simply charge me a reasonable price for one large cup of ice. How does that make sense—economically or environmentally? That’s four to five times more plastic, more waste, more harm to the planet… when one cup would’ve done the job.
I even offered to pay a reasonable price for the large cup. This isn’t about the ice—it’s about policy, logic, and sustainability. Chick-fil-A, especially at this Cerritos location, needs to get it together. Policies like this are wasteful, illogical, and completely out of touch with today’s environmental realities. Do better!
This location needs to double check their orders before they send them out. Twice in less than a week I ordered a Market Salad and they gave me a Cobb Salad the 2nd time it was a Southwest Salad.
I'm a fair-weather customer for Chick Fil-A, but the Cerritos branch is definitely somewhere I've always enjoyed going to since I moved to the area - although these visits are restricted to the free sandwiches 'earned' by the LA Clippers during my January diet attempts (which are usually even less successful than the Clippers).
Anyway, I pulled in post-gym session tonight, and was told my mobile order had somehow failed to process correctly. Luckily, the issue got resolved with a minimum of fuss, and I went home very happy. I usually grab the meal-deal along with the free sandwich (The Coca-Cola here is better than any other variety), and will be doing so next time I visit.
Although I'm not 100% sure I remember the name of the drive-thru staff member correctly, I thank Arne/Arnie (?) for a job well done on 16th January!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: English Muffin
Jennifer Besigye
This location needs to double check their orders before they send them out. Twice in less than a week I ordered a Market Salad and they gave me a Cobb Salad the 2nd time it was a Southwest Salad.
Service: 1
Miguel Flores
Starting today December 26th. I will no longer order at chik fill A. Every morning I went for my cold coffee. And they no longer do it well. It doesn't taste at all like vanilla, it's done wrong and the same thing happens 5 times, it's a waste of time to get it done right again.
Atmosphere: 1
Food: 1
Service: 1
Ana Buenrostro
Ordered 2 spicy deluxe through the drive thru and when I got home one of the sandwiches had no chicken but the cheese and lettuce.
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Natalie Kellerman
Please do not eat here. Yesterday 12/8/2024 my husband and I shared a 4 tender box. We bit into a tender and the center of it was a dark green/ black color. It was absolutely disgusting and made us both sick to our stomachs. I'm not talking about even a spot of green and black like the whole center of the chicken strip was an olive green black color. I will never eat chik fila again in my life. I googled it and it said that happens when the chicken has green muscle disease which is a disease that happens when there's a bunch of chickens raised in a small space. Just beware they're selling this chicken at this location and likely others.
Hot and fresh just as you would expect. Be warned, California pricing. LOL
Atmosphere: 5
Food: 5
Service: 5
Never disappoints
Atmosphere: 5
Food: 5
Service: 5
Order number: 12481386
Ordered curbside pickup. Didn’t receive any sauce or napkins that i mentioned when ordering!!
Spicy chicken burger didn’t taste good and the Nuggets were very salty!! Poor service.
Atmosphere: 1
Food: 1
Service: 1
Got my child a chicken sandwich with extra pickles. Came home and she started to throw up everywhere lasted 3 days. Never came back.
Atmosphere: 3
Food: 1
Service: 2
Can here at open and most disorganized location I have ever seen. Do t you guys get scheduled early to open on time and have food ready by time the store opens came in at 6:30 am and system was down not only that they had no food prepped when you go to fast food it needs to be fast food and customer service was like luster employees using bad language in front of guest
Our fries were cold and chicken club was as well. Figured since they asked on 2 different occasions what type of sauce we would like that they would include it in our order . Nuggets with no buffalo sauce ,ketchup or napkins. My sprite was cold though.
Atmosphere: 3
Food: 2
Service: 2
Ate at home. Staff was awesome
Atmosphere: 5
Food: 5
Service: 5
Wasteful and Ridiculous Policy on Ice – Do Better, Chick-fil-A Cerritos
At a time when we’re all more aware of the impact of waste on our planet—overflowing landfills, single-use plastics, and the importance of recycling—it’s disappointing to see a large company like Chick-fil-A in Cerritos completely miss the mark.
I don’t frequent Chick-fil-A often, but today I decided to treat myself to a chicken sandwich. While going through the drive-thru, I remembered I had my own personal reusable cup and asked if I could purchase a large cup of ice to fill it. In the past, I recall this costing about $0.27–$0.37.
To my surprise, I was told it would cost $3.19—the price of a full drink—because their system doesn’t have a button to charge for just ice. When I asked for a manager, Jeremiah came out and politely explained the issue, then offered me four to five small cups of ice instead.
Let that sink in: they’d rather give me four to five small cups (for free) than simply charge me a reasonable price for one large cup of ice. How does that make sense—economically or environmentally? That’s four to five times more plastic, more waste, more harm to the planet… when one cup would’ve done the job.
I even offered to pay a reasonable price for the large cup. This isn’t about the ice—it’s about policy, logic, and sustainability. Chick-fil-A, especially at this Cerritos location, needs to get it together. Policies like this are wasteful, illogical, and completely out of touch with today’s environmental realities.
Do better!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Spicy Chicken Deluxe Sandwich with Fries
Friendly
Atmosphere: 5
Food: 5
Service: 5
This location needs to double check their orders before they send them out. Twice in less than a week I ordered a Market Salad and they gave me a Cobb Salad the 2nd time it was a Southwest Salad.
Service: 1
Restaurantji Recommends
I'm a fair-weather customer for Chick Fil-A, but the Cerritos branch is definitely somewhere I've always enjoyed going to since I moved to the area - although these visits are restricted to the free sandwiches 'earned' by the LA Clippers during my January diet attempts (which are usually even less successful than the Clippers).
Anyway, I pulled in post-gym session tonight, and was told my mobile order had somehow failed to process correctly. Luckily, the issue got resolved with a minimum of fuss, and I went home very happy. I usually grab the meal-deal along with the free sandwich (The Coca-Cola here is better than any other variety), and will be doing so next time I visit.
Although I'm not 100% sure I remember the name of the drive-thru staff member correctly, I thank Arne/Arnie (?) for a job well done on 16th January!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: English Muffin
This location needs to double check their orders before they send them out. Twice in less than a week I ordered a Market Salad and they gave me a Cobb Salad the 2nd time it was a Southwest Salad.
Service: 1
Starting today December 26th. I will no longer order at chik fill A. Every morning I went for my cold coffee. And they no longer do it well. It doesn't taste at all like vanilla, it's done wrong and the same thing happens 5 times, it's a waste of time to get it done right again.
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 spicy deluxe through the drive thru and when I got home one of the sandwiches had no chicken but the cheese and lettuce.
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Please do not eat here. Yesterday 12/8/2024 my husband and I shared a 4 tender box. We bit into a tender and the center of it was a dark green/ black color. It was absolutely disgusting and made us both sick to our stomachs. I'm not talking about even a spot of green and black like the whole center of the chicken strip was an olive green black color. I will never eat chik fila again in my life. I googled it and it said that happens when the chicken has green muscle disease which is a disease that happens when there's a bunch of chickens raised in a small space. Just beware they're selling this chicken at this location and likely others.
Atmosphere: 1
Food: 1
Service: 1
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