Chipotle Mexican Grill

The Food is really Good, The Chicken borrito is Bomb, especially there extra cheese with tapatio lol! 😅😅😅

Atmosphere: 5

Food: 5

Service: 5

Average

Atmosphere: 4

Food: 4

Service: 4

I don’t know why but I was really craving a burrito from Chipotle recently. I honestly couldn’t remember the last time that I had one, I feel like it’s been years. I decided to come to this store cause it was the closest one and the one with the best reviews.

The line wasn’t very long when I came in thankfully. There were two people ahead of me and in less than five minutes, I was placing my order. I had a pretty standard chicken burrito with brown rice, black beans, cheese, veggie fajitas, red salsa and the chili corn. I was honestly worried that they wouldn’t put a lot of chicken in my burrito. I hear all kinds of stories about the workers at Chipotle skimping out on the portion but I feel like they gave me a pretty big spoonful of chicken, enough so that I had chicken in every bite of my burrito. I also liked how the burrito didn’t fall apart on me lol, something that was common before. The burrito was great overall and I was really satisfied with my choice in coming here.

I didn’t dine in so I can’t say much about the atmosphere but it looked clean and there was a lot of people eating inside the restaurant. The workers were also really respectful and not rude at all, contrary to what a lot of these reviews say.

Atmosphere: 5

Food: 4

Service: 5

Just left the chipotle at Cerritos mall. I was waiting in line with three other customers. One employee was helping a customer and he appeared to be on a iPad. It looked like they were calling another business. After 10 minutes of waiting, the employee told that customer that they were not answering the phone, but they’re pretty sure that they have “Chicken”. So then I asked, does that mean you guys don’t have any chicken? He replied our grill broke down earlier in the day and we have no protein. After 10 minutes of waiting, he could’ve easily told everybody that were waiting in line that they had no protein. Instead he made us all wait and if I wasn’t for me asking a question he never would’ve told any of us. Horrible service guys go somewhere else to get your food.

Atmosphere: 1

Food: 1

Service: 1

Good experience, it's clean and the staff was nice

Good experience, it's clean and the staff was nice

1/4 of the bag filled with chips. Asked for a descent amount of chips and worker denied request. Terrible customer service.

It's chipotle

Guy at cashier left the cashier multiple times to talk to his friends. As a result, I didn’t get enough lettuce and I had go back for my side of tortilla.

Atmosphere: 1

Food: 4

Service: 1

The brown rice was really undercooked. Could feel it hit my teeth. Staff took the feedback positively.

Atmosphere: 5

Food: 1

Service: 5

Definitely one of the best Chipotles I have ever been to! Very clean, fresh food and friendly staff. I wish more locations had this standard!

Atmosphere: 5

Food: 5

Service: 5

JAY is one of the best Customer Service Representatives! JAY ensures the food is wrapped properly while maintaining a friendly atmosphere.

Atmosphere: 5

Food: 5

Service: 5

I visited on Monday night around 7pm, The portion of the chicken bowl was great and staffs were friendly.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Carne Asada & Carnitas Burrito Bowl

Ordered a bowl with double chicken and I was literally served half a bowl. When I went to report my concern to the worker about how I paid for double protein and was served a half bowl, a female worker came out of nowhere with a side of chicken without allowing me to finish. I then asked if it was possible to get more rice and beans added and she rudely replied "Rice and beans are never extra so you don't need to be afraid to ask for more." I said I get that, but I should have been served the right amount of rice and beans without having to ask for more given I paid for a full size bowl, not a half size. Look at the photo of the bowl and you'll see how stingy they are. Not to mention, there was a giant spill on the floor and all the tables were dirty.

Atmosphere: 2

Food: 2

Service: 1

Went in around at around 4pm to pickup my order for to go, and when I got home and opened my bowl, there was a disgusting bug right on top of my food. I would rate this location 0 stars if I could.

Atmosphere: 1

Food: 1

Service: 1