It was slow when I went. But the place was clean and the staff that helped me out. They were kind and trying to start conversation (which I'm bad at) but it was a nice place.
Atmosphere: 5
Food: 5
Service: 5
Bill Lin
Been a while since last time I had Jersey Mike's Subs in Texas, pretty much the same old here.
Ordered my routine, Mike's Famous Philly, steak grilled on the hot plate with onions, peppers, and American cheese.
The kick of peppers is their trick of making the cheese steak.
Atmosphere: 3
Food: 3
Service: 4
Emily Chen
We eat at jersey’s mikes all the time. I purchase a $100 gift card with the same upside app and the manager did not understand how this app worked. She told me that she’s unable to give me a gift card although I showed her the code. She proceeded to tell me that she was the manager and that the employee that normally assists me can not help. I walked away thinking that I did not purchase the gift card . She did not bother looking into the matter or helping outs By the time I went to my car noticed that the gift card payment had processed on my upside app. I went back inside the Jersey Mikes and asked for some receipt of the balance indicating that there was a gift card. Wow! The employee, not the manager, printed out the receipt . The manager saw me and did not bother apologizing for the misunderstanding. Hey , she just got a recurring customer who purchased a $100 gift card and did not even bother to acknowledge. Whoever owns this franchise store should look into hiring a new manager since this one has poor customer service.
Atmosphere: 2
Service: 1
Jonathan Rutledge
Great subs!
Atmosphere: 4
Food: 4
Service: 4
Risa R
Workers where super nice, great place to get subs. Food brand is great, but the service this location gives is unforgettable.
Atmosphere: 5
Food: 5
Service: 5
Joe Garcia
Always good tasting but could add a little more meats .
Atmosphere: 5
Food: 5
Service: 5
미국탐정-Int’l Special Investigations
Lazy workers There are 3 workers but all lazy One order took over 20 minutes without lines
Atmosphere: 5
Food: 5
Service: 1
Kerby Lugue
I am writing to provide feedback on a recent experience at your location. My visit was marked by several issues that I believe are important to bring to your attention. First, I found the pace of service to be very rushed. The staff spoke quickly and did not seem to be actively listening to my order. This led to a lack of order repetition, and consequently, some items were missed. Additionally, I noticed a discrepancy with the available utensils. While forks were provided, there were no knives available. Given that you serve sub sandwiches, a knife is a necessary utensil for many customers. Finally, a simple request to have my sandwich cut in half seemed to cause confusion among the staff, who appeared hesitant to fulfill it. These issues combined led to a frustrating experience, and as a result, I would be reluctant to recommend this location to others. I hope this feedback helps you address these areas for improvement
Atmosphere: 3
Food: 3
Service: 1
Ryan Mauricio
There is nothing wrong with Jersey Mike's if you want a very expensive sub sandwich with out having loads of options to put on said sandwich. I ordered I reg sub combo (drink and chips) and is cost over $15. For a sandwich! Maybe I am a penny pincher but that just seemed like a lot for some lunch meat, lettuce, tomato, and seasoning on a roll with chips and a fountain drink. The sandwich wasn't spectacular, it was a regular sub sandwich. I think they are a little over rated and price gouge people for a sandwich.
Atmosphere: 3
Food: 3
Service: 3
Alex Castillo
Better than subway I can tell you that much, hot sandwiches are the best. order ahead on the app cause they take a while.
Jersey Mike's is a chain that prides itself on consistency. Well corporate needs to look into getting the quality of customer service at this location consistent everywhere. The Sunday morning crew here are the most polite and caring of any location I've ever been. I love coming to this location.
Atmosphere: 5
Food: 5
Service: 5
Wesley Suyat
Good sandwiches and great service
Atmosphere: 4
Food: 4
Service: 4
Dristian Cosgrove
I was serviced by a very friendly staff and specifically Marie. Very very friendly and very flexible with my order. Appreciate the good food and good conversations.
Atmosphere: 4
Food: 5
Service: 5
Sharon Hesse
Friendliest crew, fresh ingredients, good proportions. Personalized attention--I sent an online order in and forgot to change the pick-up time, so I called and they changed it w/ no hassles. Awesome crew!
Atmosphere: 4
Food: 5
Service: 5
Chris Bunch
I love Jersey Mikes but this is the worse location I’ve visited! The employees are very unprofessional! The quality of the sandwiches is trash! I do not recommend this location at all. They need to be retrained or fired period! Maybe the owner needs to just sell this location and give up on owning a restaurant! My experience with Rosalinda was terrible and I’ll never come back to this location!
It was slow when I went. But the place was clean and the staff that helped me out. They were kind and trying to start conversation (which I'm bad at) but it was a nice place.
Atmosphere: 5
Food: 5
Service: 5
Been a while since last time I had Jersey Mike's Subs in Texas, pretty much the same old here.
Ordered my routine, Mike's Famous Philly, steak grilled on the hot plate with onions, peppers, and American cheese.
The kick of peppers is their trick of making the cheese steak.
Atmosphere: 3
Food: 3
Service: 4
We eat at jersey’s mikes all the time. I purchase a $100 gift card with the same upside app and the manager did not understand how this app worked. She told me that she’s unable to give me a gift card although I showed her the code. She proceeded to tell me that she was the manager and that the employee that normally assists me can not help. I walked away thinking that I did not purchase the gift card . She did not bother looking into the matter or helping outs
By the time I went to my car noticed that the gift card payment had processed on my upside app. I went back inside the Jersey Mikes and asked for some receipt of the balance indicating that there was a gift card. Wow! The employee, not the manager, printed out the receipt . The manager saw me and did not bother apologizing for the misunderstanding. Hey , she just got a recurring customer who purchased a $100 gift card and did not even bother to acknowledge. Whoever owns this franchise store should look into hiring a new manager since this one has poor customer service.
Atmosphere: 2
Service: 1
Great subs!
Atmosphere: 4
Food: 4
Service: 4
Workers where super nice, great place to get subs. Food brand is great, but the service this location gives is unforgettable.
Atmosphere: 5
Food: 5
Service: 5
Always good tasting but could add a little more meats .
Atmosphere: 5
Food: 5
Service: 5
Lazy workers
There are 3 workers but all lazy
One order took over 20 minutes without lines
Atmosphere: 5
Food: 5
Service: 1
I am writing to provide feedback on a recent experience at your location. My visit was marked by several issues that I believe are important to bring to your attention.
First, I found the pace of service to be very rushed. The staff spoke quickly and did not seem to be actively listening to my order. This led to a lack of order repetition, and consequently, some items were missed.
Additionally, I noticed a discrepancy with the available utensils. While forks were provided, there were no knives available. Given that you serve sub sandwiches, a knife is a necessary utensil for many customers.
Finally, a simple request to have my sandwich cut in half seemed to cause confusion among the staff, who appeared hesitant to fulfill it.
These issues combined led to a frustrating experience, and as a result, I would be reluctant to recommend this location to others. I hope this feedback helps you address these areas for improvement
Atmosphere: 3
Food: 3
Service: 1
There is nothing wrong with Jersey Mike's if you want a very expensive sub sandwich with out having loads of options to put on said sandwich. I ordered I reg sub combo (drink and chips) and is cost over $15. For a sandwich! Maybe I am a penny pincher but that just seemed like a lot for some lunch meat, lettuce, tomato, and seasoning on a roll with chips and a fountain drink. The sandwich wasn't spectacular, it was a regular sub sandwich. I think they are a little over rated and price gouge people for a sandwich.
Atmosphere: 3
Food: 3
Service: 3
Better than subway I can tell you that much, hot sandwiches are the best. order ahead on the app cause they take a while.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Jersey Mike's is a chain that prides itself on consistency. Well corporate needs to look into getting the quality of customer service at this location consistent everywhere. The Sunday morning crew here are the most polite and caring of any location I've ever been.
I love coming to this location.
Atmosphere: 5
Food: 5
Service: 5
Good sandwiches and great service
Atmosphere: 4
Food: 4
Service: 4
I was serviced by a very friendly staff and specifically Marie. Very very friendly and very flexible with my order. Appreciate the good food and good conversations.
Atmosphere: 4
Food: 5
Service: 5
Friendliest crew, fresh ingredients, good proportions. Personalized attention--I sent an online order in and forgot to change the pick-up time, so I called and they changed it w/ no hassles. Awesome crew!
Atmosphere: 4
Food: 5
Service: 5
I love Jersey Mikes but this is the worse location I’ve visited! The employees are very unprofessional! The quality of the sandwiches is trash! I do not recommend this location at all. They need to be retrained or fired period! Maybe the owner needs to just sell this location and give up on owning a restaurant! My experience with Rosalinda was terrible and I’ll never come back to this location!
Atmosphere: 1
Food: 1
Service: 1
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