Nine Seafood Restaurant

Placed an order online through their Yelp page after they didn't answer the call on 3 separate attempts

Got to the restaurant at the designated time for pick up and they didn't even see the order and tried to say the order just came in despite it being 20 minutes after I placed the order with a time stamp on the receipt

Zero accountability for making a mistake and just said to sit and wait; horrible first time experience

Service: 1

It's a cheating restaurant! Be cautious! It does not deserve any starts. The merchant has a Buy One Get One Free promotion on Uber Eat, and we ordered it. Found out we were missing the free item. When I called and reported the missing free item, I was told that order had been picked up, and it was done and closed. Then, my call was hung up. When I called back and asked for the store manager, the staff refused to pass the call and said "you don't need to talk to the manager!" I cannot imagine what kind of customer service this restaurant has! I didn't give up and called back again. I asked the staff "PLEASE" let me talk to the manager and let me report the issue of missing item. I was refused again. I told the lady that if she kept refusing to pass my call to manager, I will leave a bad review on Uber Eat. Guess what?! The lady said she doesn't care about having bad reviews. They simply do not want to honor the BOGO deal. Why do they offer the deal when they are being sneaky out of it????? I really don't understand them. Extremely frustrating!!! I really hope none of you will have to go through what I faced. Again, think twice before you plan to give it a try! BTW, their food is horrible!!! They are not qualified to work with Uber Eat as they simply do not have the same quality of reputation that Uber Eat has! Sad to say!!!

Atmosphere: 1

Food: 1

Service: 1

Mushy shrimp and their rude

Atmosphere: 1

Food: 1

Service: 1

Love ❤️ Love ❤️ Love ❤️
This Yummy 9 Seafood Restaurant ?
10 Stars ? ? ✨️ ? ? ? ?
Food ✔️ Service ✔️ ✅️ Prices ✔️ ✔️ ✔️
CRAB RICE ? SMH.
YUM YUM ?
This was my 6th year here for me & my BFF Birthday ? ? ? Service was on Point !!! Never a Soda glass left unfilled.
Never a dirty dish left on table.
Never left without napkins. And we did not need to ask. They were Very Very attentive.
At the End... They came with a Sign that said Happy Birthday, TOOK PICTURES & gave us both 2 scoops of Ice Cream with a Lit Candle ? ?? Whoop-Whoop ? ? ?
Hows that for EXCELLENT SERVICE !!!
I WILL BE BACK FOR YEARS TO COME !!
And SO SHOULD YOU..... ❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Half Pound 4 Seafoods, Combination Fried Rice, Sausage, Cajun Shrimp

Food was amazing. Staff were welcoming and friendly ?

Atmosphere: 5

Food: 5

Service: 5

this crab boil was delicious and I loved it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood Combination, King Crab, Snow Crab Clusters, Seafood Combo 1, Sausage, Cajun Sauce, Cajun Shrimp

Tried to come here last night celebrate girlfriend birthday arrived at 9:30 place closes at 10 waitress and the lady up front treated us horrible told us we had 2 minutes to order. We’ve never been there before and trapped us in a corner to try to order. We just walk out and left. If you want to be lazy and close at 9:30 update your hours instead of giving customers bad service

Atmosphere: 1

Service: 1

It was a great experience they’re very attentive.

Atmosphere: 5

Food: 5

Service: 5

The food was delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Combo, Combination Fried Rice

The food was delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Combo, Combination Fried Rice

Everything was great! The service the food, two thumbs up. The shrimp was tasty and the crab fried rice was delicious. Definitely will come back again. Best Cajun shrimp spot I've had. Even better that they have Thai food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cajun Sauce, Crab Fried Rice

Amazing food! If you love Thai food and Cajun seafood, this is the spot! Chang is a big bonus

Atmosphere: 4

Food: 5

Service: 5

Really good seafood spot. Hidden possible gem

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mild, Cajun Shrimp

I enjoy their crab fried rice. I also pay for extra crab. It's the only item I've ordered. Give them a try. You won't be disappointed.

Very amazing food, I got combo 1 and snow crab on the side. It was absolutely amazing. Staff here is very friendly, nice and overall lovely. Affordable pricing!

Atmosphere: 5

Food: 5

Service: 5