Super disappointed with this Halal Guys. The food and service quality has gone way downhill.
First off, the lady who seemed to be the manager had a bad attitude and zero energy. I was the only customer in there, and now I see why it was empty.
Secondly, I asked for my white and BBQ sauce on the side got tiny cups and hardly any BBQ in there. The lettuce was big chunks of romaine that tasted spoiled, and the whole platter looked horrible.
I’ve been coming here for years since I live five minutes away, but it’s not the same anymore. Thankfully I used my points for a free platter, because if I paid for that meal, I’d be furious instead of just disappointed. Also didn’t even receive a receipt. Unfortunately I will not be returning there again, instead I will opt out for another option for dinner.
Atmosphere: 1
Food: 1
Service: 1
Chi's time L L
U guys drop quality so bad
Atmosphere: 2
Food: 2
Service: 4
Tangy Chef
Horrible! Quality and quantity have both gone down the drain. It's not the same as it used to be. In my opinion they are headed for bankruptcy. Barely any customers too.
Atmosphere: 1
Food: 1
Service: 1
Dad Singh
this review is for great customer service. I was there this evening to grab a sandwich. Person who helped me was very polite, professional. he went beyond his regular service to help. I believe his name was sadiq. He was working today (7/5/25) around 8:30pm
Jamie Brennan
I hate to write this as Halal Guys has been my favorite for years. I tried to leave feedback within the app itself instead of putting this online but it kept failing. On arrival the lady was handing raw meat with gloves on and asked for our order. Without changing her gloves she started preparing our meal and touching cooked products, the pita and the sauces contaminating everything. I was horrified that such a basic rule was overlooked. More basic training must be needed here. Beware.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Chicken Beef Gyro
Ashok Kumar Raja
Very average food, no flavors
Atmosphere: 4
Food: 2
Service: 4
Iris Vu
Bad just bad
Atmosphere: 1
Food: 1
Service: 1
Danny_Santos_br
The fact that it's halal is great, but I remember eating it in NY a few years ago and liking it more. I found it a bit dry and there wasn't much meat or chicken. The sauce is good, but the falafel was overcooked and dry.
Food: 3
Jessica
I love this place. Super fast and gives you a full stomach without the lazy feeling afterwards. Delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Beef Gyro
Isaac Franco
Passed by on Dec 7th, ordered a beef gyro sandwich, everything was okay, however, it had so little beef in it and really small pieces, pretty much I paid over $12 for a sandwich full of rice and lettuce. The cashier didn't even ask if we wanted a drink and the customer service wasn't great. Sorry but I don't think I will come back anymore.
Been to many but not a single outlet matches the taste from the cart in NYC.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken Platter
David Um
My wife and I came here for lunch on Aug 28. The food is okay, but we appreciated the great service here!
We ordered 2 regular platters (1 beef gyro and 1 chicken) and both were okay and nothing special. If it wasn't for the great service, I'd probably drop my review rating to 2 stars to be honest.
However, what drove me to write this review, especially weeks later, was the great service we received from Jinsu. I wanted to recognize Jinsu for he was very helpful and kind. Thank you, Jinsu! =]
Super disappointed with this Halal Guys. The food and service quality has gone way downhill.
First off, the lady who seemed to be the manager had a bad attitude and zero energy. I was the only customer in there, and now I see why it was empty.
Secondly, I asked for my white and BBQ sauce on the side got tiny cups and hardly any BBQ in there. The lettuce was big chunks of romaine that tasted spoiled, and the whole platter looked horrible.
I’ve been coming here for years since I live five minutes away, but it’s not the same anymore. Thankfully I used my points for a free platter, because if I paid for that meal, I’d be furious instead of just disappointed. Also didn’t even receive a receipt. Unfortunately I will not be returning there again, instead I will opt out for another option for dinner.
Atmosphere: 1
Food: 1
Service: 1
U guys drop quality so bad
Atmosphere: 2
Food: 2
Service: 4
Horrible! Quality and quantity have both gone down the drain. It's not the same as it used to be. In my opinion they are headed for bankruptcy. Barely any customers too.
Atmosphere: 1
Food: 1
Service: 1
this review is for great customer service. I was there this evening to grab a sandwich. Person who helped me was very polite, professional. he went beyond his regular service to help. I believe his name was sadiq. He was working today (7/5/25) around 8:30pm
I hate to write this as Halal Guys has been my favorite for years. I tried to leave feedback within the app itself instead of putting this online but it kept failing. On arrival the lady was handing raw meat with gloves on and asked for our order. Without changing her gloves she started preparing our meal and touching cooked products, the pita and the sauces contaminating everything. I was horrified that such a basic rule was overlooked. More basic training must be needed here. Beware.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Chicken Beef Gyro
Very average food, no flavors
Atmosphere: 4
Food: 2
Service: 4
Bad just bad
Atmosphere: 1
Food: 1
Service: 1
The fact that it's halal is great, but I remember eating it in NY a few years ago and liking it more.
I found it a bit dry and there wasn't much meat or chicken. The sauce is good, but the falafel was overcooked and dry.
Food: 3
I love this place. Super fast and gives you a full stomach without the lazy feeling afterwards. Delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Beef Gyro
Passed by on Dec 7th, ordered a beef gyro sandwich, everything was okay, however, it had so little beef in it and really small pieces, pretty much I paid over $12 for a sandwich full of rice and lettuce. The cashier didn't even ask if we wanted a drink and the customer service wasn't great. Sorry but I don't think I will come back anymore.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Beef Gyro Sandwich
Restaurantji Recommends
Been to many but not a single outlet matches the taste from the cart in NYC.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken Platter
My wife and I came here for lunch on Aug 28. The food is okay, but we appreciated the great service here!
We ordered 2 regular platters (1 beef gyro and 1 chicken) and both were okay and nothing special. If it wasn't for the great service, I'd probably drop my review rating to 2 stars to be honest.
However, what drove me to write this review, especially weeks later, was the great service we received from Jinsu. I wanted to recognize Jinsu for he was very helpful and kind. Thank you, Jinsu! =]
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Chicken Beef Gyro
Very rude employees
Worst customer service
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chicken Beef Gyro, Fries
I like there Fries
Horrible, over cooked and dry, hair in our food!
Food: 1
Service: 1
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