Baskin-Robbins

20445 Devonshire St, Chatsworth
(818) 998-6229

Recent Reviews

Sort by
Michael Newman

I turned up with my family 30 minutes before advertised closing time. The employees appeared to be packing up. I asked if they were still open and I was completely ignored. So I'd be giving zero stars if I could. Do yourself a favour and go elsewhere

Atmosphere: 1

Food: 1

Service: 1

Mari sandoval

My banana rótale was delicious! Josie was very sweet!!! She served our ice cream with a big smile and kindness. We will be back soon!

Atmosphere: 5

Food: 5

Service: 5

Karen Valadez

We literally just left 8:58 pm they lied and told my son it was closed! Shame on you lazy people

Chris Morris

Cookies and cream: 3/4
Chocolate chip cookie dough: 3/4
Triple mango: 2/4
Beach day: 2/4
Cookie monster: 2/4

Dietary restrictions: They have gluten-free cones.

Parking: Large free parking lot with ample parking.

Kid-friendliness: There are tables and chairs that the kids can sit at. They are regular chairs.

Wheelchair accessibility: It is wheelchair accessible.

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Chocolate Chip Cookie Dough

Larissa M

I was craving a milkshake, and one of the things I love about Baskin Robbins is that they can turn any of their ice cream flavors into a milkshake. One of my favorite flavors is chocolate fudge, and I must say it is AMAZING in milkshake form.

This location has tables indoors if you prefer to enjoy your treats there. They also have family night on Tuesdays with discounted ice creams.

I haven’t tried their cakes yet, but judging from their displays, they look delicious.

Atmosphere: 5

Food: 5

Service: 5

Jon Santiago

Details on location is wrong, they close at 10pm. Don't waste your time.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Banana Royale

super sonic

Stopped for some delicious Baskin Robbins ordered a cappuccino blast, single scoop ice cream in Oreo, blossom berries twirl and a sundae with strawberry cheesecake & cookie monster. Service was lacking today in friendliness. When I asked about ice cream options she was not very helpful and seemed inconvenienced.

Atmosphere: 5

Food: 4

Service: 1

Peter Xaymountry

I took my wife here after we celebrated our 2 years wedding anniversary at a restaurant nearby. I also wanted to use our T-Mobile Tuesday coupon so it was just the perfect day. I found parking easily since I came at night and most of the other stores already closed. This Baskin Robbins had a line, I think other people were using their coupon as well. When it was our turn to order I got the chocolate chip in a cone and my wife got her rocky road in a cone. When it was time to pay, I wanted to use the QR code from T-Mobile but they said family night single code discount was already applied so I couldn't use it. My wife and I both enjoyed our ice cream, it was delicious and hit the spot for us.

Parking: There a lot of parking here

Kid-friendliness: This place is definitely lid friendly

Wheelchair accessibility: This place is wheelchair accessible but small inside so be aware.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie Dough Sundae, Oreo Cookies N' Cream

Victoria Nicole Acosta

They recently remodeled and it looks beautiful! I went in for a cake and the woman working was very kind, great customer service! Went back another time with my kids and they loved the new look and staff was super friendly!

Atmosphere: 5

Food: 5

Service: 5

Estefany Vasquez

It was terrible customer service today march 27 at 7:00 the girls were super slow the were on their phones and talking while there was 10 people in the store they need better training almost everyone leave ??

Harry Jose

I have been here several times, during regular times and everything was great, last Wednesday night, November 8 about 30 minutes before closing I went there with my 19 yr old daughter and 2 of her friends same age. No one was there, except 3 teenage employees, who did not acknowledge us, instead they were on their phones, having side conversations, and giving us dirty looks. After about 5 minutes I asked them If they could help us, and they begrudgingly took our orders, I get it, it was closing time and teenagers, but they still had 30 minutes, I guess I won't be going there at night anymore.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Banana Split

Camila Simon

Service is trash ?️Jazmin could be more

Atmosphere: 1

Service: 1

Kate S.

Good selection. Helpful service. Plenty of parking. You really can't go wrong with B-R

Anne Wilson

Paying $8 for a Sunday that gets you less ice cream in the 2 scoops than u would get for 1 scoop in a cup is just bad customer service and then when a customer says something they laugh and think it's funny. It's just a bad impression of the company. I would fire that guy who worked on 1/26/23 at 5:40pm shift. He is a bad employee who shouldn't be allowed to talk to customers.

Elizabeth Ramos

Customer service is awesome.

Loading...