Domino's Pizza
9874 De Soto Ave, Chatsworth
(818) 882-2200
Recent Reviews
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This Dominos has promise, they don’t follow corporate structure nor the tracker. Their delivery goes in the opposite way serving other towns nearby before coming to me and the food is always cold. I now come in to pickup after the tracker says it’s ready. I’m here now and they need 5-10 more minuets, basically it wasn’t started yet.
I’ve had it and need corporate to come in and overhaul it.
thin , burnt, no toppings no cheese a total rip off.
easy spot to make deliveries
Jonathan delivered my hot pizza and cheesy bread sticks quickly. Try this location today!
Ordered online for pickup. I arrived at the store and was ignored for a couple of minutes. They pretended to “look for the order” then the person at the front (Mark)told me a worker gave my order to the wrong person. He said “we can make it for you again and it will take 15-20 min.”
I ask to cancel it, but because I was with both my boys (2 & 5) I asked to speak to a manager and Mark replies “the would be me”, in a very condescending way.
I ask “what can you do to remedy it for the mistake and all the time wasted?”, trying to see if it’s at least worth waiting another 20 min on top of the already 30+min.
“I told you, you can wait another 15 min and we can remake it” he answers again very condescendingly.
When he cancels the order he gave me a receipt literally ripped in half. At that point I was very upset because of his demeanor, and I asked to reprint it. “Sorry but once it’s voided we cannot reprint it. You can get the information you need from your email confirmation”. Wtf am I supposed to do if they ask for information on the receipt when there’s nothing on it!?
I asked him for the corporate number and once again, very condescendingly “800-Dominos”. He’s attitude finally changed when I asked for the store number (#7966) and his name (Mark).
9/10 times an order is messed up is because people are fooling around. And you can’t blame the staff. With management like Mark’s, you can’t expect anything better.
Always an Energy Boost for a working Lunch.
Fast turnaround and easy to order on online if you have the APP.
i order regularly. the staff is awesome and food is delicious
BEWARE! You'd think that with 5+ people working on the line, you'd get top quality service, but not here. You have mostly teens with their airpods stumbling around, not knowing what to do when customers walk in. The workers don't read the tickets fully so you end up getting mix-matched pizzas (they make you pay before they are even out of the oven)and when you are dissatisfied with the quality and the service that you received, they will NOT offer refunds and are very reluctant to make it right! The cleanliness of the store wasnt amazing and the bench they make you sit at is very sticky! I'm not sure why i keep coming back after repeated wrongdoing; fool me once shame on you, fool me twice I'm taking my business elsewhere!
Made an order for delivery at 5:50 PM for 7:00 PM delivery. Delivery driver left the delivery place at 6:49 PM and had a ETA for 7:01 PM. After delivery kept getting delayed and delayed until 7:45 PM, the food said it was delivered at my home. Nothing at front porch. Turns out they delivered to wrong place after waiting an extra 40 minutes for delivery. Bad enough experience to warrant making a bad review.
Service: 1
I ordered a pizza delivery i got a medium for one person it was the smallest pizza i've ever seen this could have served one person only one person that's how small the medium pizza is.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
"I've noticed that the staff at the pizza place has changed recently, and unfortunately, the pizza quality has gone downhill. It's become really bad!"
Atmosphere: 2
Food: 1
Service: 2
I order at 10:29pm, says the store closes at midnight. I'm waiting outside and it says delivered but nothing came, no car drove by. Tried calling the store at 11:22, says its closed even though it says its open online. Spent $30, got nothing.
Service: 1
I love that place when I get so excited for the pizza that’s the one I choose and go and get the fresh one and easy to park there too
Vegetarian options: Is the pizza which is late and easy to digest when you eat it you feel not heavy on your stomach. That’s what I like about it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Excellent pizzeria?
Atmosphere: 5
Food: 5
Service: 5
great food, service not the best.asked for special deal, immediately was told i needed to wait 30min for that deal.
Atmosphere: 3
Food: 5
Service: 2
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