El Pollo Loco

20780 Nordhoff St, Chatsworth
(818) 882-8869

Recent Reviews

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Angel Ruiz

Online orders get overlooked and not ready on time. They didn't see my order or start working on it until I arrived

Atmosphere: 3

Food: 4

Service: 1

Angel Caeles

I got a chicken bowl and if had bits of broccoli in it even though it’s not supposed to come with it, so it could’ve been made a little better. Other than that, it tasted great. Daisy could be a little normal on the other hand, working a customer service job with no hospitality? Like I’m not even asking for the whole upbeat personality, but being normal is all it takes. She seriously needs to have an attitude check hecausd this isn’t the first time I’ve felt so unwelcome by her for ordering food at a food place.

Atmosphere: 3

Food: 3

Service: 1

Lina Torres

Service people always in a bad mood

Atmosphere: 2

Service: 2

Wendy Cruz

I order my food online for 12:30pm and I got until 12:55pm what’s the point ordering online bad service here

Food: 3

Service: 1

Jzuz Pez

Nice and clean good service and great food

Atmosphere: 5

Food: 5

Service: 5

Minoli Nugara

service was Horrible. I waited 15 mins to get my food. but ordered came after me they were happy to help. cashier Crystal was so rude and after spending $55 worth of food and waited for so long refused to give me extra salad dressing said I have to pay. I feel discussed how I was treated and im sure is based of my nationality. never go there again.

Atmosphere: 1

Food: 2

Service: 1

Jose Rodarte

It seems like the drive-through Always messes up my order. I will never again
Go eat There they suck! Cant wrap a freaking burrito will never return!0

April Lief

Clean restaurant & friendly employees.. food is always good here

Atmosphere: 5

Food: 5

Service: 5

Elver Ghon

This is my neighborhood locations and it always smacks. Today they took longer than expected but the staff made sure to make it right with a churro. They were very apologetic and most important of all the food was fire.

Atmosphere: 5

Food: 5

Service: 5

Ismael G Sanchez

Good place.

Atmosphere: 5

Food: 5

Service: 4

R

They just don’t have enough people to support lunchtime rush. Not their fault just corporate for not hiring anyone

Robert Delgado

The chicken is very tasty, but the pieces are toooooo small !!!!!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fire-Grilled Chicken, Guacamole, Double Chicken Tostada Salad

Ashley Isho

The lady at the front is super rude and doesn’t have a friendly demeanor at all. I ordered 6 of the spicy salsas and she gave me two. My 9 yr old asked her for 4 more and she gave her only 1 more and then she said can I please have 3 more and she said I don’t have anymore and my daughter looked at her and then she said fine I will give you one more. Like seriously you just said you didn’t have anymore. I ordered like 4 meals and you give me 2 tiny little container and then complain I ask for more. Like seriously I’m paying for the food. If I want more I can have more. You need to hire new employees. There used to be a different lady at the drive thru and she was seriously the best. You have downgraded

Atmosphere: 3

Food: 3

Service: 1

Carlos Munguia

The employees were rude and they didn’t take order anymore… bad services

Service: 1

Alberto Traferro

Take forever for my simple Nan Restroom no paper towels and dirty

Atmosphere: 1

Food: 2

Service: 1

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