El Pollo Loco
20780 Nordhoff St, Chatsworth
(818) 882-8869
Recent Reviews
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Chicken, bowls, and salads are all fresh and tasty.
They say the Chicken is Crazy, but if you enjoy chicken that tastes like chicken, not some exotic BBQ, you'd be crazy not to get one of their deals. Pre-order and it'll be ready for you in minutes.
Had a family pack chicken and itvwas good the lady says its healthy with couoon 8 piece chicken and I coukd not ear it all
Hi I only ate there because we were late and we were hungry but the bathrooms were really dirty and little staff. It was so disgusting that I thought about it for days. I rarely eat out because if the lack of cleanliness in restraunts. Do better please.
This transexual man/women was very rude
Friendly workers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad
No parking ! For big SUV. Has a drive threw. But tiny. . Hard to get out of the parking lot. .
Wheelchair accessibility: 2 Ramps. Some one will come out and hold the door for you
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Chips, Fire-Grilled Chicken
Tonight me and my family went to pick up el pollo. For me it was my first time in a long time going. This lady who seemed to be the manager was in charge of packing and handing out the orders. When my order was called I only got 3 of those tiny packs of green sauce but I put in the kiosk about 5 or 6. When I asked her for more she rolled her eyes and very annoyed handed me the 2 more green sauces.
For me I felt very offended being talk to by a fast food employee like that. I would think for working with the public you would have to be a good people person but clearly she was NOT. She was VERY RUDE AND DISRESPECTFUL. I won’t be coming back to this location.
Honestly I would rate my experience if I could a 0 out of 5 stars it was that terrible. THE WORST EXPERIENCE I HAVE HAD WITH ANY FAST FOOD EMPLOYEE EVER!!!! I think these workers honestly need to be taught how to be kind to the customers who enjoy their food.
Food: 3
Service: 1
Super sweet staff
Atmosphere: 5
Food: 5
Service: 5
The employees are untrained and unable to understand basic instructions,their reward program or redemption rules are a joke and they just walk away without answering your questions, the food is just ok not great.
Food: 2
Service: 1
Restaurantji Recommends
The people at this location are extremely rude, I will never ever go to this location again
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Avocado Salsa Hot, Fire-Grilled Chicken
The Canoga Park location can be hit and miss... it just depends on the day. I try to use the Westhill location on Platt if I can because the staff is friendly.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Classic Tostada Salad, Pinto Beans, Fire-Grilled Chicken
No service, everything on the screen, could not use my coupons. Very disappointed!!
Food is good, service is ABSOLUTELY PATHETIC!!!!
Atmosphere: 3
Food: 4
Service: 1
The prices are higher and the amount of the is the same. Not happy with the prices.
Food: 3
Service: 3
Recommended dishes: Pollo Chicken
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