El Pollo Loco

20780 Nordhoff St, Chatsworth
(818) 882-8869

Recent Reviews

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Michael Rubio

Chicken, bowls, and salads are all fresh and tasty.

Bob Hall

They say the Chicken is Crazy, but if you enjoy chicken that tastes like chicken, not some exotic BBQ, you'd be crazy not to get one of their deals. Pre-order and it'll be ready for you in minutes.

Walter “The Lighting Guy” Jukes

Had a family pack chicken and itvwas good the lady says its healthy with couoon 8 piece chicken and I coukd not ear it all

Laura Rojas

Hi I only ate there because we were late and we were hungry but the bathrooms were really dirty and little staff. It was so disgusting that I thought about it for days. I rarely eat out because if the lack of cleanliness in restraunts. Do better please.

Daniel Arellano

This transexual man/women was very rude

wendy winters

Friendly workers

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Taco Salad

James

No parking ! For big SUV. Has a drive threw. But tiny. . Hard to get out of the parking lot. .

Wheelchair accessibility: 2 Ramps. Some one will come out and hold the door for you

Atmosphere: 2

Food: 3

Service: 4

Recommended dishes: Chips, Fire-Grilled Chicken

Jimmy Brummett

Tonight me and my family went to pick up el pollo. For me it was my first time in a long time going. This lady who seemed to be the manager was in charge of packing and handing out the orders. When my order was called I only got 3 of those tiny packs of green sauce but I put in the kiosk about 5 or 6. When I asked her for more she rolled her eyes and very annoyed handed me the 2 more green sauces.

For me I felt very offended being talk to by a fast food employee like that. I would think for working with the public you would have to be a good people person but clearly she was NOT. She was VERY RUDE AND DISRESPECTFUL. I won’t be coming back to this location.

Honestly I would rate my experience if I could a 0 out of 5 stars it was that terrible. THE WORST EXPERIENCE I HAVE HAD WITH ANY FAST FOOD EMPLOYEE EVER!!!! I think these workers honestly need to be taught how to be kind to the customers who enjoy their food.

Food: 3

Service: 1

Zamantha Reyes

Super sweet staff

Atmosphere: 5

Food: 5

Service: 5

E M.

The employees are untrained and unable to understand basic instructions,their reward program or redemption rules are a joke and they just walk away without answering your questions, the food is just ok not great.

Food: 2

Service: 1

Norma Simmons

The people at this location are extremely rude, I will never ever go to this location again

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Avocado Salsa Hot, Fire-Grilled Chicken

Pamela Medina

The Canoga Park location can be hit and miss... it just depends on the day. I try to use the Westhill location on Platt if I can because the staff is friendly.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Classic Tostada Salad, Pinto Beans, Fire-Grilled Chicken

Rudy Gallegos

No service, everything on the screen, could not use my coupons. Very disappointed!!

Sam Katz

Food is good, service is ABSOLUTELY PATHETIC!!!!

Atmosphere: 3

Food: 4

Service: 1

Vanessa Alexander

The prices are higher and the amount of the is the same. Not happy with the prices.

Food: 3

Service: 3

Recommended dishes: Pollo Chicken

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