El Pollo Loco

20780 Nordhoff St, Chatsworth
(818) 882-8869

Recent Reviews

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Minoli Nugara

service was Horrible. I waited 15 mins to get my food. but ordered came after me they were happy to help. cashier Crystal was so rude and after spending $55 worth of food and waited for so long refused to give me extra salad dressing said I have to pay. I feel discussed how I was treated and im sure is based of my nationality. never go there again.

Atmosphere: 1

Food: 2

Service: 1

Jose Rodarte

It seems like the drive-through Always messes up my order. I will never again
Go eat There they suck! Cant wrap a freaking burrito will never return!0

April Lief

Clean restaurant & friendly employees.. food is always good here

Atmosphere: 5

Food: 5

Service: 5

Elver Ghon

This is my neighborhood locations and it always smacks. Today they took longer than expected but the staff made sure to make it right with a churro. They were very apologetic and most important of all the food was fire.

Atmosphere: 5

Food: 5

Service: 5

Ismael G Sanchez

Good place.

Atmosphere: 5

Food: 5

Service: 4

R

They just don’t have enough people to support lunchtime rush. Not their fault just corporate for not hiring anyone

Robert Delgado

The chicken is very tasty, but the pieces are toooooo small !!!!!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fire-Grilled Chicken, Guacamole, Double Chicken Tostada Salad

Ashley Isho

The lady at the front is super rude and doesn’t have a friendly demeanor at all. I ordered 6 of the spicy salsas and she gave me two. My 9 yr old asked her for 4 more and she gave her only 1 more and then she said can I please have 3 more and she said I don’t have anymore and my daughter looked at her and then she said fine I will give you one more. Like seriously you just said you didn’t have anymore. I ordered like 4 meals and you give me 2 tiny little container and then complain I ask for more. Like seriously I’m paying for the food. If I want more I can have more. You need to hire new employees. There used to be a different lady at the drive thru and she was seriously the best. You have downgraded

Atmosphere: 3

Food: 3

Service: 1

Carlos Munguia

The employees were rude and they didn’t take order anymore… bad services

Service: 1

Alberto Traferro

Take forever for my simple Nan Restroom no paper towels and dirty

Atmosphere: 1

Food: 2

Service: 1

Michele

El Pollo Loco never disappoints! The grilled chicken is always juicy and flavorful, and their sides are perfect for a balanced meal. I love the variety of sauces they offer, and the staff is always fast and friendly. It’s a great choice when you’re craving something tasty and affordable.

Atmosphere: 5

Food: 4

Service: 5

Michael Rubio

Chicken, bowls, and salads are all fresh and tasty.

Atmosphere: 4

Food: 5

Service: 4

Bob Hall

They say the Chicken is Crazy, but if you enjoy chicken that tastes like chicken, not some exotic BBQ, you'd be crazy not to get one of their deals. Pre-order and it'll be ready for you in minutes.

Walter “The Lighting Guy” Jukes

Had a family pack chicken and itvwas good the lady says its healthy with couoon 8 piece chicken and I coukd not ear it all

Laura Rojas

Hi I only ate there because we were late and we were hungry but the bathrooms were really dirty and little staff. It was so disgusting that I thought about it for days. I rarely eat out because if the lack of cleanliness in restraunts. Do better please.

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