Maru Sushi Bar

21515 Devonshire St, Chatsworth
(818) 280-6168

Recent Reviews

Sort by
Brian Liem

Always a solid spot for sushi if you're in the area. Great people and service.

Atmosphere: 5

Food: 5

Service: 5

Korey Finnell

You best come here with an empty stomach because you'll be charged for whatever food you don't finish.

Atmosphere: 3

Food: 4

Service: 3

Yasaman Amirkamvar

***Charging for sauce on takeout but not for dine-in is unfair to customers. ***We've been going to this sushi place regularly for the past few weeks because it's closer to us, and everything had been fine until now.

This time, I ordered 4 rolls for takeout, and they didn't include any sauce at all. When I asked about it, I was told I would be charged $0.50 per sauce. This made no sense to me, because if I were dining in, they would at least bring sauce with each roll without any extra charge.

I spoke to the manager calmly, but he responded very rudely and said that because they offer 50% off for takeout, they charge for sauce -- almost as if he was doing me a favor by offering the discount. That attitude was very unprofessional. Many sushi places offer the same 50% off takeout deals (like Hikari, which is only about a mile away), and they don't treat customers this way or nickel-and-dime them over sauce.

As a loyal customer who has been coming here consistently just because it's closer, it was really disappointing to be treated so poorly over something as small as a 50-cent sauce, simply because I ordered takeout. A good business should value regular customers instead of making them feel uncomfortable over such a minor issue.

Unfortunately, this experience left a bad impression, and I won't be coming back.

Service: 1

Mahshid Hesampour

I’ve ordered takeout from this place a few times recently because of how close it is, but my last visit changed my mind.
I ordered several sushi rolls to go and was surprised that no sauce was included. When I asked, I was told each sauce costs extra. I understand policies, but what made the situation uncomfortable was the way it was communicated. The manager came across as dismissive and unfriendly, as if customers should be grateful for the takeout discount rather than treated with basic courtesy.
Plenty of sushi spots offer similar takeout deals without making customers feel awkward over small add-ons. This experience felt unnecessarily unwelcoming and left a bad impression.
Sadly, convenience alone isn’t enough to make up for poor customer service, and I won’t be returning.

Service: 1

V Muench

They were very nice and friendly! But the food was okay. Nothing crazy. They got us in quick and got our food at fast.

Atmosphere: 5

Food: 2

Service: 4

Recommended dishes: All You Can Eat

Mary L Netti (Marr)

Great place for all you can eat sushi!!

Atmosphere: 4

Food: 4

Service: 4

Joan Jimenez

⭐⭐⭐⭐⭐ (Food 5, Atmosphere 4, Service 4)
The food here is outstanding—definitely some of the best sushi in the San Fernando Valley! Everything tasted fresh and high quality. The atmosphere is nice and comfortable, and the service was good overall. A great spot if you’re looking for delicious sushi in the Valley.

Atmosphere: 4

Food: 5

Service: 4

Adam j Ford

Definitely worth the drive from wherever you’re coming from. Great quality at an unbeatable price.

Atmosphere: 5

Food: 5

Service: 5

lee ostrow

The food is great. To wait for the food was one hour. Netve wrecking. With kids be considerate at least bring us soup something. Two waiters were sitting and only one was working. We had to get up 5 times to ask for a fork etc. Avocado sushi roll doesn’t take an hour to make. The sushi was great fresh but the service was awful. If they made the food faster I would definitely give them 5 stars. We were there for 2 hours and fifteen minutes for 3 baked rolls and 2 avocado rolls. Not going back anymore. Wait time was way too long

Atmosphere: 4

Food: 5

Service: 2

mel khachatourian

Everything was bad/horrible

Atmosphere: 1

Food: 1

Service: 1

Lorena Zorrilla

“If I could give zero stars for customer service, I would. We came with a small group of five to celebrate my daughter’s birthday and simply asked for a table. Instead of helping us, the young hostess with curly hair gave us the runaround and was quite rude. We ended up leaving and celebrating at another restaurant instead.”

Isabel Elsisi

when does tomorrow come before tonight? when we go to-maru tonight!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: All You Can Eat

Konstantin

It used to be good in the beginning when we got there, almost all sushi came with easy rice and a large piece of fish, but it didn't last long , for right now they make a firm and big ball out of rice and put just a little fish to cover it, the sashimi shrink in size double. Doesn't worth it, do NOT recommend.

Matt \u0026 Shannon Hudacs

We went for all you can eat and left so full and happy!!

Atmosphere: 5

Food: 5

Service: 5

Heather Underwood

Good sushi, lots of choices, and their all-you-can eat includes sashimi An excellent choice for all-you-can-eat fans. They have options for vegetarians as well.Sady was awfully nice.

Atmosphere: 5

Food: 4

Service: 5

Loading...