Bummed they don't still have sour cream and onion flavored.
Atmosphere: 4
Food: 5
Service: 4
Loree Clary
Why are these people even in Business store? Pretzels are always burnt and taste cold and old….ALWAYS
Ruth Ann Merkle
F-minus Friday evening 8/18/2023 - I ordered Pepperoni pretzel bites....Do not order the Cup of the pretzel pieces. I think they are old ones they cut up instead of throwing away. I was on my way out to drive & as I got on the road took my 1st bite & they were hard as rocks overdone & disgusting. I will only get the fresh plain pretzels that come out of the oven in the future.
Diego Cruz
Always fresh and delicious! Great customer service too!
Dan Foster
Stop by to get some mini hot dog but your stores closed at 10:00 what up
Alexandré Roddy
Always delicious. I love their cinnamon and jalapeno!! However the service is terrible. They are not friendly and always look like they don't want to deal with you or their job. They also close very early and don't make any more if you come two hours prior.
Shane Richardson
Horrible service. Don’t ask for anything that hasn’t been in the hot case all day. They will lie to you and tell you they’re “all out”. I’ve come in the past 5 times and asked for mini pretzel dogs— once on my birthday!— and have been told the same thing each time. The workers don’t want to be there and it shows.
Sunshine Rivington
Amazing manger! When my order was wrong they fixed it fast and speedy and insured I left happy. Nice customer service l.
Kimberly Bolden
Ordered my food expecting to wait the typi al 15 min, 30 min go by and they still don't have my food because they kept giving it to customers. When I asked about it he tried to refund my order, never apologized for his mistake.
Don't waste time and money. While I was in line there was about 6 employees, 1 dude taking order the rest little girls just standing in the back staring awkwardly at me and other customers. I order 2 pretzel, while I was walking away I felt the bag was a little light I look and only see 1 pretzel, then I turn back and saw all the employees just took off one by one and soon there was nobody in the front. I clearly read the sign it says they close at 7pm but as soon as I got my order which is at 4pm they were all gone. Looks like a bunch of entitle brats too.
sbgroppi
Always delicious, and great service! I ate all the pretzel mini digs, before I could even take a pic! So good!
penny
pretzels were okay but service was terrible! The teenagers there were not respectful at all and gave me and my partner attitude while ordering. Employees constantly on phone and very rude. I like aunt annie’s but the chico location is slacking on customer service. 1/10
Lochnissa George
Would give 0 stars if I could.... worst service I have ever experienced. Most of them were on there phones and my pretzel was hard. Cashier was not wearing gloves and the place was very dirty... if you ever decide you need a pretzel don't go here. Make your own. ?
Burnt and dry
Food: 1
Bummed they don't still have sour cream and onion flavored.
Atmosphere: 4
Food: 5
Service: 4
Why are these people even in Business store? Pretzels are always burnt and taste cold and old….ALWAYS
F-minus Friday evening 8/18/2023 - I ordered Pepperoni pretzel bites....Do not order the Cup of the pretzel pieces. I think they are old ones they cut up instead of throwing away. I was on my way out to drive & as I got on the road took my 1st bite & they were hard as rocks overdone & disgusting.
I will only get the fresh plain pretzels that come out of the oven in the future.
Always fresh and delicious! Great customer service too!
Stop by to get some mini hot dog but your stores closed at 10:00 what up
Always delicious. I love their cinnamon and jalapeno!! However the service is terrible. They are not friendly and always look like they don't want to deal with you or their job. They also close very early and don't make any more if you come two hours prior.
Horrible service. Don’t ask for anything that hasn’t been in the hot case all day. They will lie to you and tell you they’re “all out”. I’ve come in the past 5 times and asked for mini pretzel dogs— once on my birthday!— and have been told the same thing each time. The workers don’t want to be there and it shows.
Amazing manger! When my order was wrong they fixed it fast and speedy and insured I left happy. Nice customer service l.
Ordered my food expecting to wait the typi al 15 min, 30 min go by and they still don't have my food because they kept giving it to customers. When I asked about it he tried to refund my order, never apologized for his mistake.
Restaurantji Recommends
Don't waste time and money. While I was in line there was about 6 employees, 1 dude taking order the rest little girls just standing in the back staring awkwardly at me and other customers. I order 2 pretzel, while I was walking away I felt the bag was a little light I look and only see 1 pretzel, then I turn back and saw all the employees just took off one by one and soon there was nobody in the front. I clearly read the sign it says they close at 7pm but as soon as I got my order which is at 4pm they were all gone. Looks like a bunch of entitle brats too.
Always delicious, and great service! I ate all the pretzel mini digs, before I could even take a pic! So good!
pretzels were okay but service was terrible! The teenagers there were not respectful at all and gave me and my partner attitude while ordering. Employees constantly on phone and very rude. I like aunt annie’s but the chico location is slacking on customer service. 1/10
Would give 0 stars if I could.... worst service I have ever experienced. Most of them were on there phones and my pretzel was hard. Cashier was not wearing gloves and the place was very dirty... if you ever decide you need a pretzel don't go here. Make your own. ?
I work here, I’m just boosting the rating.
Loading...