Food is good, but the service sucks. Our party was waiting for our order and the party that came later was served their food first, while we waited another 15 minutes on top of the original wait. Unlikely to come again.
Atmosphere: 2
Food: 4
Service: 1
Jim Foster
This is the second time that ive been here that other peoples orders came up before mine today we ordered 5 mins before a family of 4 and they got there food a good 5plus mins before us just like last time when I said something to the cook she was like there burgers where smaller completely b.s 28 mins to get our food and no one was here when we ordered
Atmosphere: 2
Food: 5
Service: 1
Jordan DeCourcey
Worth a stop. Burger was juicy and the toppings bar is a good touch. A bit more seasoning and a medium cook offer would be nice. Fries were perfectly crispy and well portioned.
Atmosphere: 4
Food: 4
Service: 4
Dan Nyman
Really yummy burgers where you add your own toppings. Super good patties and cheese and you customize it.
Atmosphere: 3
Food: 5
Service: 4
Vu Pham
Best Burger in Chico
Atmosphere: 5
Food: 5
Service: 5
Adrian
A must try 👌 so good got the guacamole
Atmosphere: 5
Food: 5
Service: 5
Allison Turbovsky
The milkshakes were delicious, and the food was decent. It's exactly what you would expect of a burger shack in a small town
Atmosphere: 3
Food: 4
Service: 3
Jo N
Stopped in for take-out after a day of shopping in Redding as we didn't feel like cooking. Two employees behind the counter completely ignored us as we waited to be helped. One even looked directly at us and did nothing while we stood there. Took our business elsewhere. What a disappointment.
Big Chico Burger is officially my favorite burger spot in town. With endless options for customization (burger size, cook temp, grilled toppings, fresh toppings, and sauces) there's something here for everyone. Order time and prices do not align with fast food, because it's not fast food. You're getting grilled to order, all natural, California-grown, certified black angus beef on an artisan-style bun from local bakers. Last night, we ordered two 1/3 lb cheddar cheeseburgers, one 1/3 lb mushroom swiss cheeseburger, the Big Chico Platter (fries, seasoned fries, and onion rings), and 3 fountain beverages. It was ~$60 with tip. It was an all-lady crew last night, and they were working their tails off while still making time for friendly conversation. Aside from leaving with a full belly, I also left feeling like I had had a memorable customer encounter. We've definitely worked our way through burgers around town (Burgers & Brew, The Ranch Hand, etc.) and aside from a very different but equally as delicious burger experience from 5th Street Steakhouse, Big Chico Burger is a standout. They stay busy for a reason!
Atmosphere: 4
Food: 5
Service: 5
Laura De Los Santos
Good hamburger but pricy $$
Atmosphere: 3
Food: 4
Service: 4
Andrew Rose
Delicious food, good and fast service. Awesome 👌 👏
Atmosphere: 5
Food: 5
Service: 5
J.D. H.
They accepted and confirmed a Doordash order and then closed without a word. I call that pretty wretched customer care. Never going there again and will spread the word.
Great burgers with lots of French fries
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Sauce, Large Fries
Food is good, but the service sucks. Our party was waiting for our order and the party that came later was served their food first, while we waited another 15 minutes on top of the original wait. Unlikely to come again.
Atmosphere: 2
Food: 4
Service: 1
This is the second time that ive been here that other peoples orders came up before mine today we ordered 5 mins before a family of 4 and they got there food a good 5plus mins before us just like last time when I said something to the cook she was like there burgers where smaller completely b.s 28 mins to get our food and no one was here when we ordered
Atmosphere: 2
Food: 5
Service: 1
Worth a stop. Burger was juicy and the toppings bar is a good touch. A bit more seasoning and a medium cook offer would be nice. Fries were perfectly crispy and well portioned.
Atmosphere: 4
Food: 4
Service: 4
Really yummy burgers where you add your own toppings. Super good patties and cheese and you customize it.
Atmosphere: 3
Food: 5
Service: 4
Best Burger in Chico
Atmosphere: 5
Food: 5
Service: 5
A must try 👌 so good got the guacamole
Atmosphere: 5
Food: 5
Service: 5
The milkshakes were delicious, and the food was decent. It's exactly what you would expect of a burger shack in a small town
Atmosphere: 3
Food: 4
Service: 3
Stopped in for take-out after a day of shopping in Redding as we didn't feel like cooking. Two employees behind the counter completely ignored us as we waited to be helped. One even looked directly at us and did nothing while we stood there. Took our business elsewhere. What a disappointment.
Food: 1
Service: 1
Great burger place
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Amazing burger, really delicious!
Atmosphere: 5
Food: 5
Service: 5
Big Chico Burger is officially my favorite burger spot in town. With endless options for customization (burger size, cook temp, grilled toppings, fresh toppings, and sauces) there's something here for everyone. Order time and prices do not align with fast food, because it's not fast food. You're getting grilled to order, all natural, California-grown, certified black angus beef on an artisan-style bun from local bakers. Last night, we ordered two 1/3 lb cheddar cheeseburgers, one 1/3 lb mushroom swiss cheeseburger, the Big Chico Platter (fries, seasoned fries, and onion rings), and 3 fountain beverages. It was ~$60 with tip. It was an all-lady crew last night, and they were working their tails off while still making time for friendly conversation. Aside from leaving with a full belly, I also left feeling like I had had a memorable customer encounter. We've definitely worked our way through burgers around town (Burgers & Brew, The Ranch Hand, etc.) and aside from a very different but equally as delicious burger experience from 5th Street Steakhouse, Big Chico Burger is a standout. They stay busy for a reason!
Atmosphere: 4
Food: 5
Service: 5
Good hamburger but pricy $$
Atmosphere: 3
Food: 4
Service: 4
Delicious food, good and fast service. Awesome 👌 👏
Atmosphere: 5
Food: 5
Service: 5
They accepted and confirmed a Doordash order and then closed without a word. I call that pretty wretched customer care. Never going there again and will spread the word.
Service: 1
Loading...