I've tried to give this place the benefit of the doubt, but it can be empty and it still takes 15 minutes for someone to take the drink orders. Food is great... but be prepared to wait 30+ minutes to see it.
Atmosphere: 3
Food: 5
Service: 3
Mary Wittenauer
Kaiya was awesome however we will not be returning the restaurant was uncomfortably hot when we inquired about it the owners were rude I get cutting costs but to make it where your guests uncomfortable I can't imagine how uncomfortable it is for the staff. We spent about $30 each and had to eat while we felt so uncomfortable and hot we should have just ate outside.
Atmosphere: 1
Food: 3
Service: 5
Angie Lykes
I need to revise my review i went in yesterday the owners were there and were rude to the employees in front of us just so unprofessional. We will not be back....
Atmosphere: 1
Food: 5
Service: 1
Andrew critser
Excellent Quick Service food tasted great everyone was friendly and I love that they serve breakfast all day
Atmosphere: 5
Food: 5
Service: 5
Heidi Koch
Food was good. Wish it was a little bit hotter off the grill.
Atmosphere: 3
Food: 5
Service: 3
Juls C
Service was great, place was HOT, as in their AC was off for some reason. Ridiculously uncomfortable.
Atmosphere: 3
Food: 3
Service: 4
Michael Rooney
I was hungry and hadn't been to the Black Bear in Chico. It was a good decision. I got the BLT and it was delicious.
Atmosphere: 4
Food: 5
Service: 4
Richard Johnson
Great down home meals!
Tim Murray
Good food. the reply was funny. I will be back down from Oregon soon, see you then. great place to eat
Food was ehh... Service was slow, we sat on the patio and the restaurant wasn't busy at all. ⭐⭐⭐⭐⭐ For their triple chocolate cake😁
Atmosphere: 2
Food: 2
Service: 2
Morgan Hill
Fair prices, clean, good for family
Atmosphere: 5
Food: 5
Service: 5
Javier Villanueva
The food is great here, my only problem was the server not being very attentive with my table, I drank my soda fairly quickly and was never offered a refill my wife got a coffee same thing no refill, she brought out the food and that was the last we saw of here till it was time to pay.
Atmosphere: 3
Food: 5
Service: 3
Ryan Prescott
They have seriously stepped it up since the new ownership took over. The quality of the food and service has improved in a big way and you can actually feel the difference. One of the fun touches is the little bell by the front door. You ring it when you get great service and it’s constantly going off. It’s turned into a bit of a game for the staff and management, and you can see in their faces that they’re enjoying it. It keeps the energy high and the service even better.
The check-ins during the meal are appreciated. They stop by just enough to make sure everything is good without hovering. The manager even came over to make sure we got the to-go container we asked for and the refills we needed. That kind of goes a long way.
I’ve already been back with both family and friends since the ownership changed and every visit has been great. Compared to how it used to be, this change was the right move. They nailed it.
I've tried to give this place the benefit of the doubt, but it can be empty and it still takes 15 minutes for someone to take the drink orders. Food is great... but be prepared to wait 30+ minutes to see it.
Atmosphere: 3
Food: 5
Service: 3
Kaiya was awesome however we will not be returning the restaurant was uncomfortably hot when we inquired about it the owners were rude I get cutting costs but to make it where your guests uncomfortable I can't imagine how uncomfortable it is for the staff. We spent about $30 each and had to eat while we felt so uncomfortable and hot we should have just ate outside.
Atmosphere: 1
Food: 3
Service: 5
I need to revise my review i went in yesterday the owners were there and were rude to the employees in front of us just so unprofessional. We will not be back....
Atmosphere: 1
Food: 5
Service: 1
Excellent Quick Service food tasted great everyone was friendly and I love that they serve breakfast all day
Atmosphere: 5
Food: 5
Service: 5
Food was good. Wish it was a little bit hotter off the grill.
Atmosphere: 3
Food: 5
Service: 3
Service was great, place was HOT, as in their AC was off for some reason. Ridiculously uncomfortable.
Atmosphere: 3
Food: 3
Service: 4
I was hungry and hadn't been to the Black Bear in Chico. It was a good decision. I got the BLT and it was delicious.
Atmosphere: 4
Food: 5
Service: 4
Great down home meals!
Good food.
the reply was funny. I will be back down from Oregon soon, see you then. great place to eat
Atmosphere: 5
Food: 5
Service: 5
We love Black Bear Diners, great comfort food.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Food was ehh... Service was slow, we sat on the patio and the restaurant wasn't busy at all.
⭐⭐⭐⭐⭐ For their triple chocolate cake😁
Atmosphere: 2
Food: 2
Service: 2
Fair prices, clean, good for family
Atmosphere: 5
Food: 5
Service: 5
The food is great here, my only problem was the server not being very attentive with my table, I drank my soda fairly quickly and was never offered a refill my wife got a coffee same thing no refill, she brought out the food and that was the last we saw of here till it was time to pay.
Atmosphere: 3
Food: 5
Service: 3
They have seriously stepped it up since the new ownership took over. The quality of the food and service has improved in a big way and you can actually feel the difference. One of the fun touches is the little bell by the front door. You ring it when you get great service and it’s constantly going off. It’s turned into a bit of a game for the staff and management, and you can see in their faces that they’re enjoying it. It keeps the energy high and the service even better.
The check-ins during the meal are appreciated. They stop by just enough to make sure everything is good without hovering. The manager even came over to make sure we got the to-go container we asked for and the refills we needed. That kind of goes a long way.
I’ve already been back with both family and friends since the ownership changed and every visit has been great. Compared to how it used to be, this change was the right move. They nailed it.
Atmosphere: 5
Food: 5
Service: 5
Incredible food
Atmosphere: 5
Food: 5
Service: 5
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