I’ve been a loyal customer at Cozy Diner for over a decade, often eating here weekly. It used to have great food, excellent service, and a true hometown feel. Since the new owner took over, the quality has gone downhill—food is often cold, corners are clearly being cut, and many great staff members are gone. Today was the last straw. We ordered huevos rancheros and chicken fried steak and eggs. The food arrived in under five minutes. The huevos rancheros had hot eggs and sides, but the meat was lukewarm. The chicken fried steak was cold and raw inside, with hot gravy poured over it, and the bacon was rubbery and clearly reheated. The waitress agreed the food was raw and apologized, but when she spoke to the owner, he said to only take half off the bill and completely dismissed us. After 10+ years as a customer, that level of food quality and disrespect is unacceptable. There are many better places in now in Chico, and I won’t be returning.
Freebird1
Great diner
Adam Parsons
Always good
Kim Sisco
Excellent all the way around
alicia permann
The waitress checked on us often.Tje food arrived quickly.
Rebecca Cufaude
The food was generic. The meatloaf was horrible. The manager tried to make it right. It was generally a pass in the future.
Sam Worthington
Came here for breakfast and it was a good time. The food was tasty and the prices were reasonable, plus free refills for your drink. I loved the menu and all the options.
Heidi Parr
The orange juice is always good.
Atmosphere: 3
Food: 4
Service: 4
Janet Murphy
We were promptly greeted and seated. The host took our drink orders. Are food was delivered in a timely manner. The service was fantastic and she was very attentive to our needs i.e. ketchup, ranch, straws for drinks.
Vegetarian options: You can order any omelette without meat. I did not see tofu or turkey burgers on the menu.
Dietary restrictions: You can order any dish without added salt. You can piece together your own breakfast to make it anyway your diet requires.
Kid-friendliness: They offer crayons and a coloring page for kids to draw on. They also offer a kids menu.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Topped with Country Gravy, Gravy, Chicken Fried, Fries, Broasted Chicken Dinner, Home Fries, Hamburger
TheCatGamer81
I order from get all the time under Jay t, always the best food ever. Cooked perfectly every time and always exactly how you want it.
I’ve been a loyal customer at Cozy Diner for over a decade, often eating here weekly. It used to have great food, excellent service, and a true hometown feel. Since the new owner took over, the quality has gone downhill—food is often cold, corners are clearly being cut, and many great staff members are gone. Today was the last straw. We ordered huevos rancheros and chicken fried steak and eggs. The food arrived in under five minutes. The huevos rancheros had hot eggs and sides, but the meat was lukewarm. The chicken fried steak was cold and raw inside, with hot gravy poured over it, and the bacon was rubbery and clearly reheated. The waitress agreed the food was raw and apologized, but when she spoke to the owner, he said to only take half off the bill and completely dismissed us. After 10+ years as a customer, that level of food quality and disrespect is unacceptable. There are many better places in now in Chico, and I won’t be returning.
Great diner
Always good
Excellent all the way around
The waitress checked on us often.Tje food arrived quickly.
The food was generic. The meatloaf was horrible. The manager tried to make it right. It was generally a pass in the future.
Came here for breakfast and it was a good time. The food was tasty and the prices were reasonable, plus free refills for your drink. I loved the menu and all the options.
The orange juice is always good.
Atmosphere: 3
Food: 4
Service: 4
We were promptly greeted and seated. The host took our drink orders. Are food was delivered in a timely manner. The service was fantastic and she was very attentive to our needs i.e. ketchup, ranch, straws for drinks.
Vegetarian options: You can order any omelette without meat. I did not see tofu or turkey burgers on the menu.
Dietary restrictions: You can order any dish without added salt. You can piece together your own breakfast to make it anyway your diet requires.
Kid-friendliness: They offer crayons and a coloring page for kids to draw on. They also offer a kids menu.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Topped with Country Gravy, Gravy, Chicken Fried, Fries, Broasted Chicken Dinner, Home Fries, Hamburger
I order from get all the time under Jay t, always the best food ever. Cooked perfectly every time and always exactly how you want it.
Food: 5
Restaurantji Recommends
TV diners taste better and the pie is always a disappointment.
Atmosphere: 4
Food: 1
Service: 4
I've always enjoyed the food. Just down home cooking! Wait staff is great. My husband is in a wheelchair and we've never had a problem being seated
Atmosphere: 5
Food: 5
Service: 5
Hosts are very efficient and kind. Waitresses are usually very kind, although, ours was rather brusque this past Monday. Food was good.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Beer Battered Fish, Fries, Broasted Chicken Dinner, Corn Bread
Had one of the worst strawberry waffles here ?
Food: 1
Awesome.
Atmosphere: 5
Food: 5
Service: 5
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