The cookies are delicious and the ice cream is even better. Plus they deliver quick and late. This place is dangerous! Love it!
The Other One
Excellent customer service, thank you Athena, the cookies were very good and I enjoyed the experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan Chocolate Chunk
A B
Got a box of 6(5 w choc 1 sugar) most of the cookies were overbaked ans tastes like other flavors. Website didnt work so i called. A girl there did not provide good customer service, but the guy did.
Atmosphere: 5
Food: 2
Service: 3
Marlene Menezes
Amazing !!! Super sweet workers and high standards !
Atmosphere: 5
Food: 5
Service: 5
RobbieG
Came here on a whim. Cookies were warm and fresh even though it seemed like the vegan cookies were kept in the back. Would cone back, but a single cookie was about $4. Not the best value.
Gabrielle Ferguson
They are so nice and they always give me an extra cookie
Atmosphere: 5
Food: 5
Service: 5
Leanna Camargo
I order some cookies on Sunday for my dad for Father’s Day. Well I got busy and didn’t follow up with my dad until Monday afternoon. The order was delivered to wrong place, (not my mistake) dad didn’t get his cookies and I have received NO HELP. I called on Monday and asked them to just send out a new order to my dad but whoever was there seemed to not have the authority to assist. Ok….So I called Tuesday and the after rehashing the incident the manager proceeded to tell me the next hoops I needed hop through. Long story short, it’s Friday night and I’ve been making calls all week to be refunded. My patience and goodwill is over. Next I’ll call corporate and trash you on every site until you refund me my 29 dollars. It’s not the money. It’s the principle. When you screw up it’s how you make it right that matters. Epic failure Noey…..this has been the most ridiculous experience. REFUND MY MONEY
Service: 1
Daniel Lewis
So happy there's an Insomnia Cookies nearby, great place for a family treat.
henry-fisher
Open late and ready for my sugar cravings, Insomnia almost never misses.
While most of their cookies are not vegan, they have three tasty, clearly labeled vegan options. They also have a vegan & gluten free cookie too. In the past they’ve had a fourth vegan seasonal cookie and so keep an eye on their site for more options. They will even ask if you want vegan cookies separate from non-vegan (good when ordering with friends) and everything is clearly labeled with ‘vegan’ sticker labels.
I had a double chocolate cookie from here and it tasted like a warm, childhood memory. ?
Leeandra Brocker
Yummy , fast , and great service. I have ordered twice now and the first time Noah took my order. The second time Ariel took my orderon both occasions they were just awesome, courteous , quick and pleasant to speak with. The cookies were and gooey just like I wanted them. I will be ordering from this store whenever I get the urge for a decadent moment of bliss. Great service from great servers and a yummy treat. Keep up the good work Ariel and Noah you rock .
Jessica Rodriguez
They changed the quanity of the kinds of cookies I ordered without calling to ask preferences. I had no missed calls from them and I was able to receive the phone call from the driver that my order was dropped off so it just feels like they were busy and changed what they wanted to get the order out.
Inverted Violet
Kind staff and great cookies!While on the pricey side, I find their vegan and gluten free options worth the extra expense.
Kiara Golden
Kind of pricey but well worth it .. the vegan cookies were Hella Good .. the employees are very nice also
The cookies are delicious and the ice cream is even better. Plus they deliver quick and late. This place is dangerous! Love it!
Excellent customer service, thank you Athena, the cookies were very good and I enjoyed the experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan Chocolate Chunk
Got a box of 6(5 w choc 1 sugar) most of the cookies were overbaked ans tastes like other flavors.
Website didnt work so i called. A girl there did not provide good customer service, but the guy did.
Atmosphere: 5
Food: 2
Service: 3
Amazing !!! Super sweet workers and high standards !
Atmosphere: 5
Food: 5
Service: 5
Came here on a whim. Cookies were warm and fresh even though it seemed like the vegan cookies were kept in the back. Would cone back, but a single cookie was about $4. Not the best value.
They are so nice and they always give me an extra cookie
Atmosphere: 5
Food: 5
Service: 5
I order some cookies on Sunday for my dad for Father’s Day. Well I got busy and didn’t follow up with my dad until Monday afternoon. The order was delivered to wrong place, (not my mistake) dad didn’t get his cookies and I have received NO HELP. I called on Monday and asked them to just send out a new order to my dad but whoever was there seemed to not have the authority to assist. Ok….So I called Tuesday and the after rehashing the incident the manager proceeded to tell me the next hoops I needed hop through. Long story short, it’s Friday night and I’ve been making calls all week to be refunded. My patience and goodwill is over. Next I’ll call corporate and trash you on every site until you refund me my 29 dollars. It’s not the money. It’s the principle. When you screw up it’s how you make it right that matters. Epic failure Noey…..this has been the most ridiculous experience. REFUND MY MONEY
Service: 1
So happy there's an Insomnia Cookies nearby, great place for a family treat.
Open late and ready for my sugar cravings, Insomnia almost never misses. While most of their cookies are not vegan, they have three tasty, clearly labeled vegan options. They also have a vegan & gluten free cookie too. In the past they’ve had a fourth vegan seasonal cookie and so keep an eye on their site for more options. They will even ask if you want vegan cookies separate from non-vegan (good when ordering with friends) and everything is clearly labeled with ‘vegan’ sticker labels.
These cookies are flipping huge!!!
Restaurantji Recommends
I had a double chocolate cookie from here and it tasted like a warm, childhood memory. ?
Yummy , fast , and great service. I have ordered twice now and the first time Noah took my order. The second time Ariel took my orderon both occasions they were just awesome, courteous , quick and pleasant to speak with. The cookies were and gooey just like I wanted them. I will be ordering from this store whenever I get the urge for a decadent moment of bliss. Great service from great servers and a yummy treat. Keep up the good work Ariel and Noah you rock .
They changed the quanity of the kinds of cookies I ordered without calling to ask preferences. I had no missed calls from them and I was able to receive the phone call from the driver that my order was dropped off so it just feels like they were busy and changed what they wanted to get the order out.
Kind staff and great cookies!While on the pricey side, I find their vegan and gluten free options worth the extra expense.
Kind of pricey but well worth it .. the vegan cookies were Hella Good .. the employees are very nice also
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