If I could give a 0 I would. I ordered pick up through the drive-thru and got there when it said my food would be ready then sat in the drive-thru waiting for the 2 other cars in front of me to get their food (~15 minutes wait in total from ordering till I was at the drive thru and the cars in front have already ordered). They didn’t start to make my order until I was already at the window then took so long I was late getting back to work. My work is across the street. I should not have been late. AND they made my drink wrong. The boba was hard, the drink was gross and not at all like same drink I’ve ordered 1000 times usually is. It should not take me almost 20 minutes from the time it should be ready to get my PICK UP order from the drive thru, especially since I only got 2 items; a drink and a sandwich, and the fact only 2 ppl were in front of me that sat there for less time than I did. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
PristineFrog
Still open during construction for it's remodel which is getting closer to being done. Employees are good, and only downside is the location since people don't know how stop signs and right of way works lol
It's alright food. 3 stars for average. Not exceptional. Not world-changing. The tacos are cheap, but Del Taco does 'em better. The burgers are fine but In n Out does them better.
Atmosphere: 2
Food: 3
Service: 3
Rudy Aceves
Had to have to remake 2 burgers 3 times because they did not know the ingredients to the buttery Swiss jack, 3/4 employees were extremely rude and hard to even get to remake my order, and somehow managed to get pieces of lettuce on the bun of my burger so I guess they are just working with dirty hands dirty surfaces or both.
Atmosphere: 1
Food: 1
Service: 1
Britney Perkins
I asked for chicken tenders and this is what I got. The 3 ranches is what gets me. It’s almost 1am by the way and I can’t stop laughing
Atmosphere: 1
Food: 2
Service: 1
Forever Evolving
My extreme sausage sandwich has been perfectly cooked and put together. It’s the little things.
Artorius Gaming (Artious Gaming)
Worst jack in the box in town you get more sauce then anything else every single time you order a burger youd be better off going to the one downtown at least they actually care about the quality of their food and service this jack is a joke!!!!!
Atmosphere: 1
Food: 1
Service: 1
John Weston
Good, easy, and pleasant music. Employee Dawna was very polite and courteous. Food was prepared in a reasonable amount of time. Overall a very pleasant lunch, thanks to Dawna and the rest of the crew.
You saw me again soon 11/10/24 and I was not disappointed, keep up the good work! And Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Jay West
Good, easy, and pleasant music. Employee Dawna was very polite and courteous. Food was prepared in a reasonable amount of time. Overall a very pleasant lunch, thanks to Dawna and the rest of the crew.
You saw me again soon 11/10/24 and I was not disappointed, keep up the good work! And Thank you!!
I didn't realize, until after I had ordered and ridden to the store, that I had placed my order after the lobby it closed. The crew was good enough to bring out my order to me since I was on a bicycle and it wasn't safe to go through drive-thru, and they even brought me out a cup of ice water without having been asked. Awesome store, awesome job, thank you so much!!!
BUSSIN BUSSIN!! Seriously the best experience I’ve had at ANY fast food restaurant in months. The two people working the late night on oct 14 ‘24 were very friendly and accommodating. I ordered using the app and my food was ready within 15 minutes. It was hot and fresh, and very delicious. I was so pleased with this experience that I just HAD to come on here and hype them up. Stellar ? service. People are always quick to complain when they’re dissatisfied with things, but hardly ever praise a great experience. They knocked it out of the ballpark tonight. Definitely coming back ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Denise Coderre
We went through the drive thru, had to take half our order in because it was wrong. Other then that the food was fresh n hot
Atmosphere: 3
Food: 3
Service: 3
BIG D
Hot, fresh, quick service... What else can you ask for?
If I could give a 0 I would. I ordered pick up through the drive-thru and got there when it said my food would be ready then sat in the drive-thru waiting for the 2 other cars in front of me to get their food (~15 minutes wait in total from ordering till I was at the drive thru and the cars in front have already ordered). They didn’t start to make my order until I was already at the window then took so long I was late getting back to work. My work is across the street. I should not have been late. AND they made my drink wrong. The boba was hard, the drink was gross and not at all like same drink I’ve ordered 1000 times usually is. It should not take me almost 20 minutes from the time it should be ready to get my PICK UP order from the drive thru, especially since I only got 2 items; a drink and a sandwich, and the fact only 2 ppl were in front of me that sat there for less time than I did. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Still open during construction for it's remodel which is getting closer to being done. Employees are good, and only downside is the location since people don't know how stop signs and right of way works lol
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Ultimate Cheeseburger, Jumbo Jack, Tiny Tacos
It's alright food. 3 stars for average. Not exceptional. Not world-changing. The tacos are cheap, but Del Taco does 'em better. The burgers are fine but In n Out does them better.
Atmosphere: 2
Food: 3
Service: 3
Had to have to remake 2 burgers 3 times because they did not know the ingredients to the buttery Swiss jack, 3/4 employees were extremely rude and hard to even get to remake my order, and somehow managed to get pieces of lettuce on the bun of my burger so I guess they are just working with dirty hands dirty surfaces or both.
Atmosphere: 1
Food: 1
Service: 1
I asked for chicken tenders and this is what I got. The 3 ranches is what gets me. It’s almost 1am by the way and I can’t stop laughing
Atmosphere: 1
Food: 2
Service: 1
My extreme sausage sandwich has been perfectly cooked and put together. It’s the little things.
Worst jack in the box in town you get more sauce then anything else every single time you order a burger youd be better off going to the one downtown at least they actually care about the quality of their food and service this jack is a joke!!!!!
Atmosphere: 1
Food: 1
Service: 1
Good, easy, and pleasant music. Employee Dawna was very polite and courteous. Food was prepared in a reasonable amount of time.
Overall a very pleasant lunch, thanks to Dawna and the rest of the crew.
You saw me again soon 11/10/24 and I was not disappointed, keep up the good work!
And Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Good, easy, and pleasant music. Employee Dawna was very polite and courteous. Food was prepared in a reasonable amount of time.
Overall a very pleasant lunch, thanks to Dawna and the rest of the crew.
You saw me again soon 11/10/24 and I was not disappointed, keep up the good work!
And Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Always get Tacos with my Order! ?
Restaurantji Recommends
Not worth the money!
Atmosphere: 2
Food: 1
Service: 1
I didn't realize, until after I had ordered and ridden to the store, that I had placed my order after the lobby it closed. The crew was good enough to bring out my order to me since I was on a bicycle and it wasn't safe to go through drive-thru, and they even brought me out a cup of ice water without having been asked. Awesome store, awesome job, thank you so much!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Sausage Breakfast Jack, Ultimate Cheeseburger, Jumbo Jack, Two Tacos
BUSSIN BUSSIN!! Seriously the best experience I’ve had at ANY fast food restaurant in months. The two people working the late night on oct 14 ‘24 were very friendly and accommodating. I ordered using the app and my food was ready within 15 minutes. It was hot and fresh, and very delicious. I was so pleased with this experience that I just HAD to come on here and hype them up. Stellar ? service. People are always quick to complain when they’re dissatisfied with things, but hardly ever praise a great experience. They knocked it out of the ballpark tonight. Definitely coming back ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
We went through the drive thru, had to take half our order in because it was wrong. Other then that the food was fresh n hot
Atmosphere: 3
Food: 3
Service: 3
Hot, fresh, quick service... What else can you ask for?
Atmosphere: 4
Food: 4
Service: 5
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