Tried a smash burger for the first time. Meh! Don’t understand the hype!
Atmosphere: 4
Food: 4
Service: 4
Haley Davis
Don’t order off the app for this location at east 20th! The manager Brenda won’t answer the phone after you call a bunch because more than half your order was missing and just basically says ohh sorry. I know this is fast food joint but still should justify a mess up.
Atmosphere: 1
Food: 1
Service: 1
Sarah Parmeter
Went in for a quick breakfast on the go.
Atmosphere: 4
Food: 3
Service: 5
Brooke Lathan
Fries ALWAYS COLD & UNDERCOOKED!
Atmosphere: 1
Food: 1
Service: 2
gary ingraham
Worst customer service of any fast food place in town.
Atmosphere: 1
Food: 2
Service: 1
Kelsey Morris
Slow through the drive thru just a few cars in front of us and too a little over 30 mins
Atmosphere: 2
Food: 3
Service: 1
Saron Salaices
Takes extremely long for “fast food.”
Atmosphere: 1
Food: 1
Service: 1
Christopher Flud
Food was pretty good, but the soda fountain was amazing, I love the added vanilla or peach, was phenomenal
Justice L
Dirty and expensive
Atmosphere: 1
Food: 1
Service: 1
Juan Martin Osegeda
The kid at the drive thru was lost taking the order kept asking me to wait and they didn't get a 60 dollar order right
Food was burnt ordered classic received spicy. It's becoming a gamble
Atmosphere: 2
Food: 3
Service: 2
Tyler
It's always the super good looking ones that mess up my order and my family is like hey where the rest of the food and I'm like I dunno xD am I going to complain? No but I'm still not happy about it. That new brioche sandwich is buttery goodness though.
Atmosphere: 4
Food: 5
Service: 4
MrProject Manhattan
Jack, but he's in a box
Atmosphere: 4
Food: 4
Service: 4
Deana Ward
Went through drive through at 10:30pm one car in font of me…took 30 minutes! Never going back.
Serenity Blancarte
If I could give a 0 I would. I ordered pick up through the drive-thru and got there when it said my food would be ready then sat in the drive-thru waiting for the 2 other cars in front of me to get their food (~15 minutes wait in total from ordering till I was at the drive thru and the cars in front have already ordered). They didn’t start to make my order until I was already at the window then took so long I was late getting back to work. My work is across the street. I should not have been late. AND they made my drink wrong. The boba was hard, the drink was gross and not at all like same drink I’ve ordered 1000 times usually is. It should not take me almost 20 minutes from the time it should be ready to get my PICK UP order from the drive thru, especially since I only got 2 items; a drink and a sandwich, and the fact only 2 ppl were in front of me that sat there for less time than I did. Very disappointed.
Tried a smash burger for the first time. Meh! Don’t understand the hype!
Atmosphere: 4
Food: 4
Service: 4
Don’t order off the app for this location at east 20th! The manager Brenda won’t answer the phone after you call a bunch because more than half your order was missing and just basically says ohh sorry. I know this is fast food joint but still should justify a mess up.
Atmosphere: 1
Food: 1
Service: 1
Went in for a quick breakfast on the go.
Atmosphere: 4
Food: 3
Service: 5
Fries ALWAYS COLD & UNDERCOOKED!
Atmosphere: 1
Food: 1
Service: 2
Worst customer service of any fast food place in town.
Atmosphere: 1
Food: 2
Service: 1
Slow through the drive thru just a few cars in front of us and too a little over 30 mins
Atmosphere: 2
Food: 3
Service: 1
Takes extremely long for “fast food.”
Atmosphere: 1
Food: 1
Service: 1
Food was pretty good, but the soda fountain was amazing, I love the added vanilla or peach, was phenomenal
Dirty and expensive
Atmosphere: 1
Food: 1
Service: 1
The kid at the drive thru was lost taking the order kept asking me to wait and they didn't get a 60 dollar order right
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Food was burnt ordered classic received spicy. It's becoming a gamble
Atmosphere: 2
Food: 3
Service: 2
It's always the super good looking ones that mess up my order and my family is like hey where the rest of the food and I'm like I dunno xD am I going to complain? No but I'm still not happy about it. That new brioche sandwich is buttery goodness though.
Atmosphere: 4
Food: 5
Service: 4
Jack, but he's in a box
Atmosphere: 4
Food: 4
Service: 4
Went through drive through at 10:30pm one car in font of me…took 30 minutes! Never going back.
If I could give a 0 I would. I ordered pick up through the drive-thru and got there when it said my food would be ready then sat in the drive-thru waiting for the 2 other cars in front of me to get their food (~15 minutes wait in total from ordering till I was at the drive thru and the cars in front have already ordered). They didn’t start to make my order until I was already at the window then took so long I was late getting back to work. My work is across the street. I should not have been late. AND they made my drink wrong. The boba was hard, the drink was gross and not at all like same drink I’ve ordered 1000 times usually is. It should not take me almost 20 minutes from the time it should be ready to get my PICK UP order from the drive thru, especially since I only got 2 items; a drink and a sandwich, and the fact only 2 ppl were in front of me that sat there for less time than I did. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
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