Slow drive thru service cold fries n messed up my order and we're rude when I. Came. Back. To. Fix my order
Jake Soeters
Passing through town & the Map says 24hours & updated 9 weeks ago . Just went by & they are not open.. thats some hella messed up crap
john mootz
Went through drive threw had to go around to front and wait for 20 mins to get food while waiting emplyes where lighting up there cigarettes right in front of door while customers where trying to get into store
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Fries, Big Mac, Cheeseburger, Mcdouble
EVGaming
Mobil orders take forever. Placed order 25 minutes in advance for a drive thru pick and still not ready have to for another 20 in the reserved parking to wait not worth goin unless you want to wait a long time.
Atmosphere: 1
Food: 5
Service: 1
Tiffany Williams
**MAKE SURE YOU GET YOUR RECEIPT!!!!** My husband ordered in the drive thru and didn’t think he needed his receipt since it literally wasn’t a complicated order. Came home and was missing a 4 piece nugget. He called and the girl he spoke to didn’t attempt to do any sort of customer service. Extremely dismissive, had attitude, and pretty much told him he’s SOL. Luckily he found the grill ticket and was able to call back, spoke to a manager named Nick and he was actually helpful. If it wasn’t for him, I would’ve only gave 1 star.
Service: 2
James Lindauer
Well, my friend eats there almost everyday, and he loves it. This was my first time at this location. I had a good time, and he ate a couple of burgers, the buy one, and get the second one for a dollar. And he also ordered the small Fry's, and medium soda. I only ordered a small soda. It was good, and I'm planning on going back there about once per week, as I have business in Chico at least that often. I wish there was some way of getting the Old Fashioned paper coupons? As my phone can't do the App. So, if you can think of any way of sending, mailing, emailing or texting me, that would probably bring me back there more often? Thank you!
Atmosphere: 3
Food: 4
Service: 4
Amar Singh
So I was trying to order online on the phone and yes, some woman was being racist like I called back three times trying to order a big Mac and she was like I know it’s a prank call or something and like it’s like every time I’ve I’ve seen other reviews unlike how people were racist like some Mexican people I’m Indian and she just like hanged up on me immediately like I was just trying to order a big Mac
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Big Mac
Trucker Life
Got kids meal… fries were not cooked and chocolate milk seal was broken
Atmosphere: 2
Food: 1
Service: 4
Cole Hovanec
Losers cant even keep the ice cream going
Atmosphere: 1
Food: 1
Service: 1
Yasar Salarzai
The stupid ass employees they have in the store Also in their food it was hair and more dirty things. I prefer not to go here.
Always late bringing food out and usually gets my order wrong with no apologies. I always take my food to go so I'm always far away by time I catch the mistakes. Really sick of it.
Atmosphere: 1
Food: 2
Service: 1
Mike White
The app and the stores always have issues with my orders. Missing food or messed up, most of the time.
Atmosphere: 1
Food: 2
Service: 2
Wendy Jill
Absolutely horrible. The staff and management should have their attitudes and service reevaluated. They show no ounce of respect or kindness to any of their costumers. It’s very disappointing how customers cannot spend and enjoy their time in this place (peacefully) without an employee disturbing them, disrespectfully.
Atmosphere: 1
Food: 1
Service: 1
Christopher Zetina
2 workers touched their faces and then touched my food.
Make sure to ask for a receipt I just left there because a boy working charged me wrong and was laughing with his manager and coworkers for about 3 minutes before coming to tell me they charged me incorrectly. If you refund me and then charge me for a higher amount after YOU made a mistake that’s so messed up it’s your mistake not mine and to sit there debating telling me if you charged me correctly and the manger was rude and no customers service experience I will be checking to make sure I was refunded I don’t trust this McDonald’s and won’t be back after shady behavior with my card and food it was two items idk why they could t just leave it and say sorry for their mistake they had to refund me to charge me more?! Makes NO SENSE
Slow drive thru service cold fries n messed up my order and we're rude when I. Came. Back. To. Fix my order
Passing through town & the Map says 24hours & updated 9 weeks ago . Just went by & they are not open.. thats some hella messed up crap
Went through drive threw had to go around to front and wait for 20 mins to get food while waiting emplyes where lighting up there cigarettes right in front of door while customers where trying to get into store
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Fries, Big Mac, Cheeseburger, Mcdouble
Mobil orders take forever. Placed order 25 minutes in advance for a drive thru pick and still not ready have to for another 20 in the reserved parking to wait not worth goin unless you want to wait a long time.
Atmosphere: 1
Food: 5
Service: 1
**MAKE SURE YOU GET YOUR RECEIPT!!!!** My husband ordered in the drive thru and didn’t think he needed his receipt since it literally wasn’t a complicated order. Came home and was missing a 4 piece nugget. He called and the girl he spoke to didn’t attempt to do any sort of customer service. Extremely dismissive, had attitude, and pretty much told him he’s SOL. Luckily he found the grill ticket and was able to call back, spoke to a manager named Nick and he was actually helpful. If it wasn’t for him, I would’ve only gave 1 star.
Service: 2
Well, my friend eats there almost everyday, and he loves it. This was my first time at this location. I had a good time, and he ate a couple of burgers, the buy one, and get the second one for a dollar. And he also ordered the small Fry's, and medium soda. I only ordered a small soda. It was good, and I'm planning on going back there about once per week, as I have business in Chico at least that often. I wish there was some way of getting the Old Fashioned paper coupons? As my phone can't do the App. So, if you can think of any way of sending, mailing, emailing or texting me, that would probably bring me back there more often? Thank you!
Atmosphere: 3
Food: 4
Service: 4
So I was trying to order online on the phone and yes, some woman was being racist like I called back three times trying to order a big Mac and she was like I know it’s a prank call or something and like it’s like every time I’ve I’ve seen other reviews unlike how people were racist like some Mexican people I’m Indian and she just like hanged up on me immediately like I was just trying to order a big Mac
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Big Mac
Got kids meal… fries were not cooked and chocolate milk seal was broken
Atmosphere: 2
Food: 1
Service: 4
Losers cant even keep the ice cream going
Atmosphere: 1
Food: 1
Service: 1
The stupid ass employees they have in the store
Also in their food it was hair and more dirty things. I prefer not to go here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always late bringing food out and usually gets my order wrong with no apologies. I always take my food to go so I'm always far away by time I catch the mistakes. Really sick of it.
Atmosphere: 1
Food: 2
Service: 1
The app and the stores always have issues with my orders. Missing food or messed up, most of the time.
Atmosphere: 1
Food: 2
Service: 2
Absolutely horrible. The staff and management should have their attitudes and service reevaluated. They show no ounce of respect or kindness to any of their costumers. It’s very disappointing how customers cannot spend and enjoy their time in this place (peacefully) without an employee disturbing them, disrespectfully.
Atmosphere: 1
Food: 1
Service: 1
2 workers touched their faces and then touched my food.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Bacon Egg & Cheese Biscuit, Egg Mcmuffin, Sausage Mcmuffin, Sausage
Make sure to ask for a receipt I just left there because a boy working charged me wrong and was laughing with his manager and coworkers for about 3 minutes before coming to tell me they charged me incorrectly. If you refund me and then charge me for a higher amount after YOU made a mistake that’s so messed up it’s your mistake not mine and to sit there debating telling me if you charged me correctly and the manger was rude and no customers service experience I will be checking to make sure I was refunded I don’t trust this McDonald’s and won’t be back after shady behavior with my card and food it was two items idk why they could t just leave it and say sorry for their mistake they had to refund me to charge me more?! Makes NO SENSE
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