Panera Bread

1910 E 20th St, Chico
(530) 894-5009

Recent Reviews

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Thatonegirl V

My sandwich was good but the girl at the drive thru window needs to do better, very rude

Food: 4

Service: 1

Barbara Zipperman

I had a wonderful experience at Panera Bread! The service was friendly and prompt, with the staff ensuring everything was perfect. I ordered the Bacon Turkey Bravo, and it was absolutely delicious—fresh ingredients and a perfect balance of flavors. The ambiance is cozy and relaxing, with soft lighting and a modern, clean interior. It’s the ideal place for a quiet lunch or to catch up with friends. I always leave feeling satisfied and relaxed. Highly recommend this Panera for a laid-back, tasty meal!

Atmosphere: 5

Food: 5

Service: 5

Cyrena Mae Farris

Great post workout treat

Atmosphere: 5

Food: 5

Service: 5

Jason Clow

Every large table is dirty. Had to ask to get cleaned. Mean while the rest of the seating are almost all dirty. She just cleaned table top. The bagel was burnt and scraped off. I will not pay for horrible food.

Atmosphere: 1

Food: 1

Service: 1

Mai Wortman

Not a good experience from a customer service. The girl at the front didn't greet us when we came in, when I asked a question she spoke softly and jist was an overall bad experience. The order for our food was correct, and that was really the only positive part of the breakfast.

Atmosphere: 2

Food: 2

Service: 1

cara seger

Frech onion soup is bomb!!!

Atmosphere: 5

Food: 5

Service: 5

Teresa Maciel

Love their sandwiches. A little pricey but it's worth it. The inside of the store is clean and nicely decorated. Friendly staff

Atmosphere: 5

Food: 5

Service: 5

Tina DiGiovanna

My first time at paneras. Was a little unsure of what to do. Our server Levi came to our side of counter to help me navigate the system.ciabatta bread texture was perfect, the flavors wonderful and the soups that remind me of home. Thank you Levi for going out of your way above others..and getting us thru to enjoy such a bounty.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Broccoli Cheddar Soup

Andrea Farmer

Joined the my sip club and ordered a coffee online for rapid pick up. This was my first time ever ordering and the directions said to grab a cup and get it from self serve. After standing in line for 10 mins to get a cup I finally managed to get the girl at the counters attention. I've never spoken to anyone so rude and unenthusiastic about their job. She was obviously not happy to be there and oh boy, did it show in everything from her condescending attitude to the sigh and the eye roll she gave me when I told her all 3 coffee's were completely out. At that point I threw my cup in the trash and told her not to bother. Worst customer service ever.

Vickie

The staff was friendly and the place was clean. Food was hot and taste great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Broccoli Cheddar Soup

Nate Towers

Stay away from the cheese steak sandwich. It's mostly bread with a little bit of meat and sauce.

Atmosphere: 4

Food: 1

Service: 4

Paul Joseph

"Black employee woman, was rude and disrespectful, Manager or Regional Manager, needs to retrain ,his manager and employee.

Will put this on the Internet for people to comment on this employee ,which,

She would not ask manager to speak to me as a " customer ".
she didn't want to be accountable for her actions .

Will never be a customer to Panera Inc, in future, very disappointed in Employee Customer, Relations.

Service: 1

Alex The Grinning Woombat

Came in a bit before closing and they refused to heat up the foccacia that we paid for. Would be three stars but the soup and sandwichs my group got were all good.

Atmosphere: 5

Food: 4

Service: 3

Carolyn Angheluta

Bread was hard to eat. Chewy!
The vegetables were good and flavor. Not good bread.

Atmosphere: 2

Food: 3

Service: 2

Komal K.

I do agree that the food is ridiculously overpriced and bland. But on days when I’m running late, I usually stop by here for breakfast. The drive-thru is a game changer but it is very slow. They do tend to run out of popular foods by the 8:30 mark. I do really appreciate the convenience. I highly recommend the egg white and avocado breakfast sandwich with a strawberry banana smoothie!

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Multigrain Bagel Flat, Clam Chowder

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