The food is great, the service is up to par on a regular basis. The only major problem is not the restaurant's fault, but the problem customers.
To all you people bringing your babies and small children: Please Stop. It completely ruins the atmosphere. Sushi restaurant's are no place for noise producing tots who are bored and fussy. Having to hear Cocomelon and other Baby shows from all their tablets gives me a migraine. You've turned this place into Romper Room!
Atmosphere: 2
Food: 4
Service: 4
Molly Tee
Absolutely garbage establishment, no lie. I understand that AYCE sushi is usually sub-par, especially in a land-locked place like Chico, but holy crap dude- this place sets a new lowest bar. Our party of 2 arrived well within the timeframe for lunch, and it wasn't super busy by any stretch of the imagination, yet we still waited for ONE AND A HALF HOURS before we got our FIRST roll!!!! We were about to get up and leave when it showed up, so we sat back down and proceeded to wait another 30mins for the rest of the first order to show up. When we tried to place a second order, it took forever to flag someone down, and when we finally did, the waiter said he forgot his iPad and would be right back. Cue another 15 minutes passing and we just get up and leave- saw the same waiter just milling around in circles like some NPC, not doing a damn thing. As for the food, the fish and most of the ingredients seemed ok, but the rice was HORRIBLE. Super overcooked and overworked into this glutinous goo, and the seaweed was so stale it almost posed as a choking hazard. Also, the rolls themselves are TINY, but I guess that necessarily doesn't matter for AYCE.
TL;DR- absurd wait time, poor quality food, and not worth the cost
Atmosphere: 1
Food: 1
Service: 1
Lia Jensen
How they handle their customer service is awful. Every time we ordered rolls we had to chase down our server to bring them to us - with a wait time of over 45 minutes each time! Took my friend 2 hours to get his first role I’m not even joking. Couldn’t enjoy the all you can eat when they don’t bring you food, but we charged over $100 due to auto gratuity for 2 people. We saw how they handled other costumers who were frustrated at the wait times and they were very dismissive and rude. Auto gratuity in these situations allows for poor service.
Atmosphere: 1
Food: 1
Service: 1
Kaylee Jensen
Service was awful, took almost 3 hours to get our rolls and we continuously had to ask for service. When we tried to communicate they were unhelpful and dismissive. And also added an auto 18% gratuity that costed our large party hundreds of dollars for terrible service.
Atmosphere: 1
Food: 1
Service: 1
Lizeth Gonzalez
Many servers speak very little English but they’re all very nice
Atmosphere: 4
Food: 5
Service: 3
Henry Fong
Price is fair enough for a 15 year old teen who eats a ton.
Atmosphere: 5
Food: 5
Service: 5
V Hein
Showed up at 9:40pm and they turn customers away. The sign said 10:00pm. We were going to order for take out. 🙄
Atmosphere: 1
Food: 1
Service: 1
Dimtri Hill
The sushi quality was great. But the wait for each order took way too long. I have been to other all you can eat sushi restaurants and they would make rolls immediately upon ordering them and get them to you in a timely manner. I was very disappointed in the wait on each order. I am not going back to this place again.
Atmosphere: 2
Food: 4
Service: 1
Romeo Valentino
Not generally a fan of “all you can eat” sushi restaurants but this place was exceptional! We were really surprised how good everything was and the prices are really fair too! These guys really know what they are doing. If you’re a sushi fan you need to try this place. Great job Sake! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Connor Piper
Food was good, the appetizers are small but good. The rolls are generally good, with some being very good. The menu has a lot of options, almost a concerning amount of options. There are problems with this place however. The interior is very strange, it still is clearly an ihop, with all the ihop decor up. There is pretty questionable art on the wall, low-res and possibly AI, also not very family appropriate. The service was fine, but our waiter kept trying to run from us. He would quickly leave the table after giving us our order. Since it was dead when we went, our orders came out quickly, but our waiter kept placing dishes right in front of people that did not order those dishes. I get it that he did not remember who ordered what, but he could have asked. The price has really gone up since it opened, being almost $40/person. For that to work, and for you to save over ordering to-go al la carte, you have to order 4+ rolls. Our group of 4, with tip and tax was $200 (and we only had water). At that price, I can't recommend the experience.
One of my absolute favorite spots in town! The food is consistently delicious, incredibly fresh, and always comes out quickly.
It’s a great place for everything from a solo date to big groups. Since it’s all-you-can-eat, the only small improvement I could imagine would be a simple way to signal when you need something or want to order more versus when you’re good for the moment—like a table sign or tablet. That way service feels smooth without having to wave down a server.
Overall, such a great experience and a place I’m always happy to return to!
Atmosphere: 4
Food: 5
Service: 4
Tina Tuel
So many great choices!
Atmosphere: 5
Food: 5
Service: 5
Janet Quintana
We waited 40 minutes for the first sushi arrived. Your waiter had been dead at least 4 years ago .He had the energy of A dead sloth. The food was average at best. Unfortunately my friends steered in the wrong direction!
Atmosphere: 2
Food: 3
Service: 1
Kao Saeteurn
Very fast service. food was most satisfying and if you can eat, you definitely get what you pay for
Atmosphere: 4
Food: 5
Service: 5
D C
Great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado and Shrimp, Hot Mama Roll 8pcs
The food is great, the service is up to par on a regular basis. The only major problem is not the restaurant's fault, but the problem customers.
To all you people bringing your babies and small children: Please Stop. It completely ruins the atmosphere. Sushi restaurant's are no place for noise producing tots who are bored and fussy. Having to hear Cocomelon and other Baby shows from all their tablets gives me a migraine. You've turned this place into Romper Room!
Atmosphere: 2
Food: 4
Service: 4
Absolutely garbage establishment, no lie. I understand that AYCE sushi is usually sub-par, especially in a land-locked place like Chico, but holy crap dude- this place sets a new lowest bar. Our party of 2 arrived well within the timeframe for lunch, and it wasn't super busy by any stretch of the imagination, yet we still waited for ONE AND A HALF HOURS before we got our FIRST roll!!!! We were about to get up and leave when it showed up, so we sat back down and proceeded to wait another 30mins for the rest of the first order to show up. When we tried to place a second order, it took forever to flag someone down, and when we finally did, the waiter said he forgot his iPad and would be right back. Cue another 15 minutes passing and we just get up and leave- saw the same waiter just milling around in circles like some NPC, not doing a damn thing.
As for the food, the fish and most of the ingredients seemed ok, but the rice was HORRIBLE. Super overcooked and overworked into this glutinous goo, and the seaweed was so stale it almost posed as a choking hazard. Also, the rolls themselves are TINY, but I guess that necessarily doesn't matter for AYCE.
TL;DR- absurd wait time, poor quality food, and not worth the cost
Atmosphere: 1
Food: 1
Service: 1
How they handle their customer service is awful. Every time we ordered rolls we had to chase down our server to bring them to us - with a wait time of over 45 minutes each time! Took my friend 2 hours to get his first role I’m not even joking. Couldn’t enjoy the all you can eat when they don’t bring you food, but we charged over $100 due to auto gratuity for 2 people. We saw how they handled other costumers who were frustrated at the wait times and they were very dismissive and rude. Auto gratuity in these situations allows for poor service.
Atmosphere: 1
Food: 1
Service: 1
Service was awful, took almost 3 hours to get our rolls and we continuously had to ask for service. When we tried to communicate they were unhelpful and dismissive. And also added an auto 18% gratuity that costed our large party hundreds of dollars for terrible service.
Atmosphere: 1
Food: 1
Service: 1
Many servers speak very little English but they’re all very nice
Atmosphere: 4
Food: 5
Service: 3
Price is fair enough for a 15 year old teen who eats a ton.
Atmosphere: 5
Food: 5
Service: 5
Showed up at 9:40pm and they turn customers away. The sign said 10:00pm. We were going to order for take out. 🙄
Atmosphere: 1
Food: 1
Service: 1
The sushi quality was great. But the wait for each order took way too long. I have been to other all you can eat sushi restaurants and they would make rolls immediately upon ordering them and get them to you in a timely manner. I was very disappointed in the wait on each order. I am not going back to this place again.
Atmosphere: 2
Food: 4
Service: 1
Not generally a fan of “all you can eat” sushi restaurants but this place was exceptional!
We were really surprised how good everything was and the prices are really fair too!
These guys really know what they are doing. If you’re a sushi fan you need to try this place.
Great job Sake! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Food was good, the appetizers are small but good. The rolls are generally good, with some being very good. The menu has a lot of options, almost a concerning amount of options. There are problems with this place however. The interior is very strange, it still is clearly an ihop, with all the ihop decor up. There is pretty questionable art on the wall, low-res and possibly AI, also not very family appropriate. The service was fine, but our waiter kept trying to run from us. He would quickly leave the table after giving us our order. Since it was dead when we went, our orders came out quickly, but our waiter kept placing dishes right in front of people that did not order those dishes. I get it that he did not remember who ordered what, but he could have asked. The price has really gone up since it opened, being almost $40/person. For that to work, and for you to save over ordering to-go al la carte, you have to order 4+ rolls. Our group of 4, with tip and tax was $200 (and we only had water). At that price, I can't recommend the experience.
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
One of my absolute favorite spots in town! The food is consistently delicious, incredibly fresh, and always comes out quickly.
It’s a great place for everything from a solo date to big groups. Since it’s all-you-can-eat, the only small improvement I could imagine would be a simple way to signal when you need something or want to order more versus when you’re good for the moment—like a table sign or tablet. That way service feels smooth without having to wave down a server.
Overall, such a great experience and a place I’m always happy to return to!
Atmosphere: 4
Food: 5
Service: 4
So many great choices!
Atmosphere: 5
Food: 5
Service: 5
We waited 40 minutes for the first sushi arrived. Your waiter had been dead at least 4 years ago .He had the energy of A dead sloth. The food was average at best. Unfortunately my friends steered in the wrong direction!
Atmosphere: 2
Food: 3
Service: 1
Very fast service. food was most satisfying and if you can eat, you definitely get what you pay for
Atmosphere: 4
Food: 5
Service: 5
Great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado and Shrimp, Hot Mama Roll 8pcs
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