Tender Loving Coffee
365 E 6th St, Chico
(530) 433-0414
Recent Reviews
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I got their special which was a Ricotta Toast with Pears and balsamic glaze. I enjoyed it very much with my lavender oatmilk latte
I really wanted to love this place, but my experience left me disappointed. I ordered a decaf lavender latte, a love bug, and a lemon sweet roll, spending nearly $27 with the tip. Despite repeating my order three times, the process felt unorganized, and I waited a long time without any updates. It wasn’t particularly busy—there were only a few other people waiting or sitting—but it seemed the staff was struggling to keep up.
When I finally got my drink, it wasn’t what I expected. A 20oz cup that’s half foam and leaking when set down just isn’t worth the price. While the flavor was okay, the overall experience didn’t make me want to return.
I hope this feedback helps the business improve, as I can see potential here, but unfortunately, I can’t recommend it based on my visit.
Parking: There is no disabled parking at this location there is an alley area to get up the very high curb.
Atmosphere: 2
Food: 3
Service: 1
Waited over one hour for food. Gal cooking took our order then just sat and chatted with her friends for 30min before she started preparing it. Really hard to entertain a family in small coffee shop that long. Won’t be back.
Atmosphere: 4
Food: 1
Service: 1
Sweet, little coffee shop in chico next to the Pageant Theatre. Great place to meet up with friends for a bit of a chat and something to drink and snack on. We'll definitely return when i'm in town.
Atmosphere: 5
Food: 5
Service: 5
I've been snagging a latte and some food for the last few weeks for my first semester at CSU Chico. Every single time in greeted by the warm staff and the coffee is always amazing. I, myself, am not a vegan but I do prefer to avoid meat and dairy products when and where I can and the options here make it so flipping easy to forget about meat. Love everything about this cafe!
Vegetarian options: Tis a vegan shop!
Dietary restrictions: It's vegan.
Atmosphere: 5
Food: 5
Service: 5
Food: Excellent. I've never been disappointed by the food.
Service: Poor.
I've hesitated posting a public review because this is literally the last vegan joint in town. I even contacted the owners directly through their website last year because I really don't want this place to disappear. I never heard back, but that's okay because it wasn't the end of the world. Just wanted them to know of my experience(s).
The experiences were: The employees weren't acknowledging me when I would come in, not in any way whatsoever, and even when they were ready to take my order, they wouldn't even say hi or anything. It always just felt cold to me (reminiscent of the holier than thou attitude I would get from Naked Lounge staff back in the day). The second thing was, when placing an order online, and finding out it wasn't ready by the time it said it would be ready, I would place an online order again the next time, and give it an extra 10-15 mins AFTER the pickup time before heading down to pick it up, but my food still wasn't ready. So, I stopped going for a bit because I just got tired of it. I also thought, maybe they just don't like dealing with the online orders, or maybe the online ordering system is messed up and the time it gives you is just way off or something. But sometimes a half hour would go by before I'd even head over there, and still no food. And when I stood there waiting to pick it up, minutes would go by before they even asked me what I was there for.
So then today, finally after months of not going, I decided to try one more time. This time, I phoned in my order, so that I would talk to a person and know exactly when I should come and get my food. They open at 8 am, so I called at 8:19. I was told that the oven was not heated up yet (!!!) so my food would be done in 40 mins. So my food would be done by 9 am, she told me. Fine, good, I placed my order, knowing I should give them a little buffer. I get over there at 9:15 and guess what? My food wasn't ready. I've only been ordering for myself this entire time, one item, so it's not like I'm ordering for the entire office or something. If they open at 8 am, wouldn't it make sense to have the oven up and running before people start ordering food? I noticed three other people standing around waiting, so I know it wasn't just me this time. So, I didn't get my food until 9:20, an entire HOUR after I placed my order - and this time I placed my order with a human being. There is no way a burrito should take this long to make. No way. And it's every time. Every single time I place an order, it seems to take longer, and longer, and longer. So, I think I'm done. I don't want to go back. It's not worth it. I love the food, but not if it's going to take a minimum of an hour to make it. Especially if I'm leaving work to go pick it up, and having to sit there and wait for food that should've been ready for me when I arrived.
Also, the music playing over the speakers this morning was way too loud. Sitting and waiting for my food, while listening to the loud music and a couple trying to talk over the music, was too much. Straw, camel's back, I guess.
Atmosphere: 2
Food: 5
Service: 1
Alex makes very good food. I love the ricotta toast. He also has great customer service.
Atmosphere: 5
Food: 5
Service: 5
-simple biscuit - 10/10 excellent
-southwest burrito - 8/10 very good but could have been warmer and cheese wasn't quite melted
-ricotta toast - 9.8/10 excellent, maybe only a bit higher quality bread could have made it a full ten
Would definitely return to try more! Love that all the food was vegan
-simple biscuit - 10/10 excellent -southwest burrito - 8/10 very good but could have been warmer and cheese wasn't quite melted -ricotta toast - 10/10 excellent Would definitely return to try more! Seemed like all the food way vegan
What a cute delicious coffee shop! Got to get an iced or hot latte! You will love this place! Thanks for being awesome
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love this place, but today the service was terrible. Its like they don't care. They don't pay attention!
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Biscuits & Gravy
For a great cup of coffee and even enough they have a vegan menu, I got half and half for my coffee. Try it, it's wonderful
Atmosphere: 4
Food: 4
Service: 5
VWish there was a more extensive menu but what they have is tasty. We had a burrito and a burrito bowl. Good portion and flavor. This is a repeat visit.
I stop here every time I’m in Chico. Awesome little cafe with great food and coffee. I’ve loved everything I’ve ever ordered here! The biscuits especially are fantastic.
The coffee is THE BEST, the food is great, especially the mushroom tacos! And the staff is friendly and I always look forward to seeing them.
Vegetarian options: They only serve vegan food. Delicious vegan food!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Vegan Street Tacos, Biscuits & Gravy, Vegan Sausage, Breakfast Burrito
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