Our friend had their purse stolen from right behind her just moments ago and this Chilis location has NO CAMERAS!!!! police report is being made but they have no proof. I understand “privacy “ but owners could invest in external cameras
Atmosphere: 1
Food: 3
Service: 5
Ann Durazo
Our party of 4 was seated promptly but after that nobody came to get our drink or food order after 15 minutes I flagged down a waitress and she took care of us. Was a little annoyed. Maybe hangry 😂
I visited this restaurant to try the sampler, especially after hearing so much about the viral mozzarella sticks. Unfortunately, my experience was disappointing due to the service I received from my waiter, Derrick—a tall gentleman with glasses and dark hair.
He got my order wrong, and when I politely pointed it out, instead of correcting the issue, he suggested that I simply order extra burgers from the kids’ menu rather than receiving the ones that were supposed to come with the sampler. He even mentioned that he didn’t think his manager would want to fix the mistake, which was frustrating. When I declined to add extra items, he responded, “You probably don’t understand what I’m saying,” which came across as extremely rude and condescending.
At first, he seemed pleasant, but this interaction made me feel unheard and dismissed. Good customer service is about ensuring guests feel valued, and in this case, I left feeling the opposite. I would encourage some additional customer service training to ensure that guests receive the experience they deserve.
Flavio Berny
Decent place to have lunch. 👍
Atmosphere: 4
Food: 4
Service: 4
Sandy Guppy
Louder thank usual Remington our server was great as always. We seemed to get him a lot.
Dietary restrictions: Gluten Free options
Atmosphere: 3
Food: 4
Service: 5
Darlene Mejia
Happy hour specials are for drinks only. Sunday evening- no wait for a booth in the bar area. Plenty of screens all around with whatever sports event of your choosing. Assuming they're short staffed because servers seemed really busy for how many tables were filled. Regardless, they were very good at being attentive with food & drinks orders.
The food was delicious! My friend and I had the 3 for me. The salad and burger w/ fries were all delicious!! Love it here. Will definitely be returning!
Atmosphere: 5
Food: 5
Service: 5
AL P
I came ask for a table of 8, gave my info that the hosts asked, the gentleman told me it would be a 34 minute wait. I have waited for 20 mins in the car, I went in to ask to see how much longer, the gentleman again told me another 30 minute. I see table available for my group and they’re giving it to couples. This is not right, I have see three families came in and leave because nobody want to wait 30 minutes to hr.
Service: 1
Patricia Morales
Our waiter was awesome
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fajita Trio
Steven H
Chili’s Grill & Bar offers a fantastic dining experience with a welcoming atmosphere and a broad menu that has something for everyone. The food is flavorful, and the portions are generous. Favorites like the Baby Back Ribs and Fajitas are served sizzling hot and perfectly seasoned. The staff is friendly and attentive, ensuring your drinks stay filled and you have everything you need for an enjoyable meal. It’s a great spot for family dinners, casual dates, or just a relaxed meal with friends. Plus, the prices are reasonable, making it a reliable go-to for quality American-Mexican food.
I went here on Wednesday evening on 10/9/24 sat at bar and asked for a menu. I waited almost 10 minutes and again asked the bar tender for a menu. She responded ok and never brought me a menu. I left after drinking one beer. I gave it another try on 10/11/24 once again I sat at the bar. 2 other people sat on each side of me and promptly received a drink. I asked for a menu and ordered Chili and a salad. I waited almost 40 minutes and never received my food. I asked for the manager and the bartender said no problem. I waited 15 more minutes and the manager never came by.
Atmosphere: 1
Service: 1
Vanant Ruiz
Best ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bottomless Chips & Salsa
Jorel Claudio
Great food and service. They are accommodating enough to void the 3 dollars my neice used to play games on the tablet. Food has improved from the last time I've eaten here. JM the manager did a great job taking care of our table and made sure the food came out quickly. The free salsa and chips are really good and fresh tasting. I think we over ordered but everything was delicious.
Cold food, poor service, five different people for a 2 person seating. Hostess sat us, introduced our server (Karmin) who did nothing more than take our order. Our drinks and meals were served by another young man, had to flag down our server, who never checked in with us, to warm food and another woman presented our bill and to-go box. Won’t bother with Chilis in the future…so disappointing.
Atmosphere: 2
Food: 2
Service: 1
Yoshibros088
Great service! The food was great and the service was great and quick too.
Our friend had their purse stolen from right behind her just moments ago and this Chilis location has NO CAMERAS!!!! police report is being made but they have no proof. I understand “privacy “ but owners could invest in external cameras
Atmosphere: 1
Food: 3
Service: 5
Our party of 4 was seated promptly but after that nobody came to get our drink or food order after 15 minutes I flagged down a waitress and she took care of us. Was a little annoyed. Maybe hangry 😂
Kid-friendliness: Yes kids menu
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Crispy Chicken Crispers Combos, Chicken Sandwich
I visited this restaurant to try the sampler, especially after hearing so much about the viral mozzarella sticks. Unfortunately, my experience was disappointing due to the service I received from my waiter, Derrick—a tall gentleman with glasses and dark hair.
He got my order wrong, and when I politely pointed it out, instead of correcting the issue, he suggested that I simply order extra burgers from the kids’ menu rather than receiving the ones that were supposed to come with the sampler. He even mentioned that he didn’t think his manager would want to fix the mistake, which was frustrating. When I declined to add extra items, he responded, “You probably don’t understand what I’m saying,” which came across as extremely rude and condescending.
At first, he seemed pleasant, but this interaction made me feel unheard and dismissed. Good customer service is about ensuring guests feel valued, and in this case, I left feeling the opposite. I would encourage some additional customer service training to ensure that guests receive the experience they deserve.
Decent place to have lunch. 👍
Atmosphere: 4
Food: 4
Service: 4
Louder thank usual
Remington our server was great as always. We seemed to get him a lot.
Dietary restrictions: Gluten Free options
Atmosphere: 3
Food: 4
Service: 5
Happy hour specials are for drinks only. Sunday evening- no wait for a booth in the bar area. Plenty of screens all around with whatever sports event of your choosing. Assuming they're short staffed because servers seemed really busy for how many tables were filled. Regardless, they were very good at being attentive with food & drinks orders.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bottomless Chips & Salsa, Fries
The food was delicious! My friend and I had the 3 for me. The salad and burger w/ fries were all delicious!! Love it here. Will definitely be returning!
Atmosphere: 5
Food: 5
Service: 5
I came ask for a table of 8, gave my info that the hosts asked, the gentleman told me it would be a 34 minute wait. I have waited for 20 mins in the car, I went in to ask to see how much longer, the gentleman again told me another 30 minute. I see table available for my group and they’re giving it to couples. This is not right, I have see three families came in and leave because nobody want to wait 30 minutes to hr.
Service: 1
Our waiter was awesome
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fajita Trio
Chili’s Grill & Bar offers a fantastic dining experience with a welcoming atmosphere and a broad menu that has something for everyone. The food is flavorful, and the portions are generous. Favorites like the Baby Back Ribs and Fajitas are served sizzling hot and perfectly seasoned. The staff is friendly and attentive, ensuring your drinks stay filled and you have everything you need for an enjoyable meal. It’s a great spot for family dinners, casual dates, or just a relaxed meal with friends. Plus, the prices are reasonable, making it a reliable go-to for quality American-Mexican food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went here on Wednesday evening on 10/9/24 sat at bar and asked for a menu. I waited almost 10 minutes and again asked the bar tender for a menu. She responded ok and never brought me a menu. I left after drinking one beer. I gave it another try on 10/11/24 once again I sat at the bar. 2 other people sat on each side of me and promptly received a drink. I asked for a menu and ordered Chili and a salad. I waited almost 40 minutes and never received my food. I asked for the manager and the bartender said no problem. I waited 15 more minutes and the manager never came by.
Atmosphere: 1
Service: 1
Best ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bottomless Chips & Salsa
Great food and service. They are accommodating enough to void the 3 dollars my neice used to play games on the tablet. Food has improved from the last time I've eaten here. JM the manager did a great job taking care of our table and made sure the food came out quickly. The free salsa and chips are really good and fresh tasting. I think we over ordered but everything was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bottomless Chips & Salsa, Steak
Cold food, poor service, five different people for a 2 person seating. Hostess sat us, introduced our server (Karmin) who did nothing more than take our order. Our drinks and meals were served by another young man, had to flag down our server, who never checked in with us, to warm food and another woman presented our bill and to-go box. Won’t bother with Chilis in the future…so disappointing.
Atmosphere: 2
Food: 2
Service: 1
Great service! The food was great and the service was great and quick too.
Atmosphere: 5
Food: 5
Service: 5
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