Chipotle Mexican Grill

chipotle has been my favorite place when I don’t know what to eat for dinner or lunch! BUT this location is a big NO…. The entire restaurant is so dirty, bathroom is smelly, the floor covered with all the used napkins and other stuff…. And food…. We ordered a salad bowl…I had to ask the girl to give me more salad cause the portion they give is so tiny now! We also ordered our all time favorite salsa and chips! Guess what the chips doesn’t taste like chips anymore ….. it’s so soggy… NOT CRUNCHY AT ALLLLLLLLLL. I am so disappointed at this location! Dirty and food sucks!!!

Atmosphere: 2

Food: 2

Service: 2

Food portion size is unacceptable. I ordered online and order the same combination every time, so I can say for certain this order is about 25% less food than usual. There's so much air in this bowl!

Atmosphere: 2

Food: 1

Service: 2

It seems the food at chipotle is saltier than ever, I used to love chipotle but now it’s just really salty. The service was great I was in and out in less than 5 min

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Burrito Bowl

Waited pretty long for my order. Chicken was a little overcooked and the portion for my bowl was significantly smaller than other Chipotle restaurants. I can see why the overall rating is low.

Food: 3

Service: 2

The way these people are scared to lose their job over a serving is sad. I was going to pay for an extra scoop not sure if the guy heard me wrong or what but he said he’d get in trouble if he gave me more and I got a good amount already. He was already hesitant on giving me an double meat but when it got to the guacamole that’s when it happened lol.

Atmosphere: 2

Food: 3

Service: 2

Small portion I’ve gotten from a chipotle

Atmosphere: 1

Food: 1

Service: 1

The one in los angelas service on Crenshaw and imperial customer service is horrible. And they don't put enough meet In the Chipotle ball. 😔

Atmosphere: 1

Food: 1

Service: 1

Absolutely steller chipotle experience, I arrived on Halloween to redeem my $6 entree, and both the front and back of house service was phenomenal. Although there were thousands of people in attendance for the shoppes Halloween event It felt as if I was in and out of here in minutes. Some individuals who stood out to me were these two hard working muscular young men working the grill area, not only did they cook the food to perfection, they also found time to assist the front line in completion of orders. They're definitely due for a raise sooner than later.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Quesadilla, Tacos

The restaurant is very clean. The service is great and the food is excellent!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Veggie Full Bowl

Service here has gone down hill. Everything from management down to the quality of the food. Last time the manager tried to charge me for a side of sour cream!! Since I didn’t get it on the bowl

I live in chino hills and this used to be my go to chipotle but now I rather drive to the one in Pomona off rio rancho rd.

Atmosphere: 1

Food: 1

Service: 1

Mobile catering order picked up.

No pick up only zone. Should pay to park nearest zone or walk about 5~10 m to mobile order pick up.

Atmosphere: 4

Food: 4

Service: 4

Place was clean food was hot ready to go at 10:30am

Atmosphere: 5

Food: 5

Service: 5

This chipotle is the worst in the area. Placed an order and they were out of guacamole...i was offered queso, or salsa and turned down both since i dont eat either of those. How can you be out of the most popular ingredient on a friday night?? I wasnt even offered a refund.....the woman who helped me was nice but was stresses out...

Atmosphere: 1

Food: 1

Service: 3

Not enough workers helping customers. It is always one cook and one server. Lines are always long.

Didnt want to believe it but portion sizes really have gotten tiny. Spent nearly $15 for the smallest burrito I have ever seen! Not joking when I say that the burrito is half the size the used to be. I would cut my burrito in half but legit they now are the same size as a half. I asked for larger portions but I was told it would cost more.

Whats more depressing is the chips which would fill most the bag in the past barely covered the bottom. I honestly thought they had given me one that had already been eatwn out of.

Frankly, you should go elsewhere for food like this. I know this is the last time I will ever visit a Chipotle.

Atmosphere: 3

Food: 2

Service: 3