Chipotle Mexican Grill
13920 City Center Dr, Chino Hills
(909) 548-3721
Recent Reviews
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Wife and I stopped here for a quick lunch. Good vibes. Good music. I'll be back!
Atmosphere: 5
Food: 5
Service: 5
Like hone Chipotle
Atmosphere: 4
Food: 4
Service: 4
I placed a mobile order for a chicken quesadilla, Steak burrito, and chicken kids meal. Unfortunately, they put a ton of onions and bell peppers in it. I order chicken, cheese and sour cream only. They also forgot the sour cream. My steak burrito was extremely small and only had seven small pieces of steak the size of my pinky nail. Absolutely pitiful. Thankfully nothing was wrong with the kids meal. I returned to the restaurant and spoke to a rude manager by the name of Genesis. Horrible customer service and overall lack of professionalism. I'm not sure how she qualifies as management. She refused to assist me, because I didn't have my food present. She couldn't even offer an apology for the inconvenience. That was the least she could've done. My overall conclusion. Buyers beware. Skip this location.
Atmosphere: 1
Food: 1
Service: 1
gave me beans and im deathly allergic to them
Horrible location with significant less amount of food compared to other locations. Avoid it
AMAYZING SERVIC! Line worker helped me make a burrito with the correct dimensions for my partners butt plug! The sweet cash worker made my day by asking for a threesom, very flattering <3
Atmosphere: 5
Food: 5
Service: 5
I love the food always fresh and healthy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Chips, Tacos
chipotle has been my favorite place when I don’t know what to eat for dinner or lunch! BUT this location is a big NO…. The entire restaurant is so dirty, bathroom is smelly, the floor covered with all the used napkins and other stuff…. And food…. We ordered a salad bowl…I had to ask the girl to give me more salad cause the portion they give is so tiny now! We also ordered our all time favorite salsa and chips! Guess what the chips doesn’t taste like chips anymore ….. it’s so soggy… NOT CRUNCHY AT ALLLLLLLLLL. I am so disappointed at this location! Dirty and food sucks!!!
Atmosphere: 2
Food: 2
Service: 2
Food portion size is unacceptable. I ordered online and order the same combination every time, so I can say for certain this order is about 25% less food than usual. There's so much air in this bowl!
Atmosphere: 2
Food: 1
Service: 2
It seems the food at chipotle is saltier than ever, I used to love chipotle but now it’s just really salty. The service was great I was in and out in less than 5 min
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Burrito Bowl
Restaurantji Recommends
Waited pretty long for my order. Chicken was a little overcooked and the portion for my bowl was significantly smaller than other Chipotle restaurants. I can see why the overall rating is low.
Food: 3
Service: 2
The way these people are scared to lose their job over a serving is sad. I was going to pay for an extra scoop not sure if the guy heard me wrong or what but he said he’d get in trouble if he gave me more and I got a good amount already. He was already hesitant on giving me an double meat but when it got to the guacamole that’s when it happened lol.
Atmosphere: 2
Food: 3
Service: 2
Small portion I’ve gotten from a chipotle
Atmosphere: 1
Food: 1
Service: 1
The one in los angelas service on Crenshaw and imperial customer service is horrible. And they don't put enough meet In the Chipotle ball. 😔
Atmosphere: 1
Food: 1
Service: 1
Absolutely steller chipotle experience, I arrived on Halloween to redeem my $6 entree, and both the front and back of house service was phenomenal. Although there were thousands of people in attendance for the shoppes Halloween event It felt as if I was in and out of here in minutes. Some individuals who stood out to me were these two hard working muscular young men working the grill area, not only did they cook the food to perfection, they also found time to assist the front line in completion of orders. They're definitely due for a raise sooner than later.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Quesadilla, Tacos
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