Jersey Mike's Subs

3330 Grand Ave, Chino Hills
(909) 342-9028

Recent Reviews

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Donna Casaus

I was just in there about 40 min ago before closing. A young petite fair complected lady took my order. It seems like I interrupted her convo with a male worker there. I just ordered simple and to the point, one sandwich. I wanted to make it fast for her as they're closing. As I was paying, I typed in my phone number and realized they had my old one. I hadn't been in there for awhile. I quickly asked young lady if they transfer points. She was short with me and said she had no idea. I was fine with that. However, I was not fine when she counter flung the sandwich to me and walked away as if she was upset to service me. WOW! I was beside myself for a second in disbelief thinking like did she just do that? She hurried off to the back with no care about what she just did. I was sorry I even tipped! If it was earlier in the day and that happened, I would have immediately asked to see a manager. Needless to say, I will not be returning there. I have been to many Jersey Mike's Stores that have pretty good customer service. This was not one of them. If you're tired and you want to go home. I totally get it. Please, just have somebody else help the customer. Don't take your frustrations out on them. Not cool. We're all grownups.

Atmosphere: 1

Food: 5

Service: 1

Daniel De Maio

Quick service and good sandwich. Clean shop

Atmosphere: 5

Food: 5

Service: 5

Chad Christopher

Love this place

Atmosphere: 5

Food: 5

Service: 5

Rachele Dale

Very clearly stated what I wanted on my sandwich. They confirmed and still put things on I specifically said NO to. Absolutely disgusting and a waste of money. I could understand if they were busy mistakes happen but there was only 1 other person in the store and employee standing there watching.

Atmosphere: 3

Food: 1

Service: 1

Bina

Save yourself a favor and don’t bother going to this location. If you order online, and they’re out of the bread you ordered they’re not courteous enough to call and let you know or let you know at pickup. Wasted my evening and disappointed, won’t be back. Then had to deal with a rude so called manager. Such a shame. I’ve previously been called when they didn’t have something I ordered. If someone pays for a product, you should at least provide it or communicate it. Terrible business.

Megan Holguin

I just have to say how amazing this location is and how quick they always are! I typically order on the app and pick up in store. They usually have my order ready is less than 5 minutes and it’s always been correct. Not to mention the staff is always friendly and helpful they also don’t skimp on the meats! Great job to this store and the entire staff! Keep it up!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Subs by the Bag, Club Supreme, Cookie

Maritza Murillo

Everyone was very friendly, and kind. Sandwiches were made just right, and the breed was so soft, perfect. Everything tasted fresh definitely will be back

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Sub

Nick Stroud

Worst Jersey Mike's ever...usually love Jersey Mike's...my first time having a bad experience. Screwed up the order 3 times and took forever. Won't be back here

Atmosphere: 3

Food: 1

Service: 1

Brian and Marcy

Service is great.Food is fresh and delicious.

Atmosphere: 5

Food: 5

Service: 5

B R

Always swell, sandwiches always great , staff is great , friendly. On this particular day a rude Karen went out of her way to ruin everyone's day. As hard as she tried , staff prevailed and was extra friendly to said Karen who than got on her phone and proceeded to speak loudly for all patrons to hear about how annoyed she was for whatever reason, she probably was on the phone with multiple managers. I typed in my shore points and high tailed it out of there. Will be back!

Atmosphere: 3

Food: 5

Service: 5

Ronald Rosenberg

RUDE SERVICE BY MANAGER FRIDAY AUG 18 5PM DISRESPECTFUL to seinor

Atmosphere: 2

Service: 1

Michael Gonzales

KETO FRIENDLY. Just get the sub in a tub. They food at Jersey mikes is fast and reasonably priced. They have a bit of a higher quality than your average sandwich place. They have a great new look since the remodel and I have probably eaten my weight in deli meat over the years.

daurice d

Delicious subs

Barbie Lange

Can never go wrong with Jersey Mike’s!!

STEVEN LEFEBVRE

They are very miserly with the amount of meat they give you. For almost $10 for a regular sandwich you would expect more. Other Jersey Mike’s are much more generous. Don’t go to this one!

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