The food was okay, the service was terrible. The 2 employees a short Asian man with earbuds, and the woman with a hat who cleans the tables both stand around like soldiers just watching everyone. It was a bit strange to be watched the entire time, not once did they come by to ask if we needed anything or even refill our water. So it wasnt because they were super attentive... I had to put my arm up to ask them for the bill and containers for our soups. The Asian guy brings us ONE clear soup container, I ask for another and he has the audacity to roll his eyes and say something in his language. Very rude. At the register he again rolls his eyes. He has a serious attitude problem, napoleon syndrome perhaps. Anyway because little man had an attitude and his service sucked we wont return.
Atmosphere: 5
Food: 3
Service: 1
Shawn Shahzad
This is the best pho spot in chino hills. Broth is just perfect, not to salty or sweet like other places
Atmosphere: 5
Food: 5
Service: 5
David C
What the PHO ? 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣
Atmosphere: 5
Food: 4
Service: 5
Capricorn Recording
I had dinner this past weekend at Pho Island Chino Hills. The Pho soup was delicious and fresh. A young lady was our waiter and she was very nice and joyful. She had a sweet smile all the time, and made us feel very welcome. The food and atmosphere was great. I will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
LG O
Excellent service and pro active too. Will be coming back here again.All of the food was very fresh and flavorful. The portion sizes were good and tasty. The staff was very helpful and very kind. We look forward to going here again in the near future when we can, thank you for great service.
Atmosphere: 5
Food: 5
Service: 5
Greg Sassounian
the problem is food food over over they don't care about it they care about money that is normal. i have not go there six month ago why the problem the foo. today we went nothing news again ! i order 24 deluxe mixed pho awesome big bowl with beef rib and mixed i pick up rib bite it i felt the rib meat is cold and warm obviously the rib is in the refrigerator keep fresh and new order pick up and put in the hot soup become normal heat. i told staff they act pretend state of shock really oh sorry look alike they act dont know behind they knew it. i love to go but seem my last i go else where thank you not give me discount for cold and warm rib
Atmosphere: 4
Food: 3
Service: 3
GUS
I order #21 filet mignon salad and the beef is not filet mignon
Atmosphere: 3
Food: 1
Service: 3
Amy Kanjana P.
Be there around 1 pm. Kind of quiet and slow. The restaurant looks nice and clean and just reopened. I ordered a combination pho (L) the portion was quite big, the soups tasted good 👍🏻 a lot of noodles. When you are done with the food you have to go to the cashier and pay for it! Over all just okay nothing out standing.
Atmosphere: 5
Food: 5
Service: 3
Honey Chavez
This pho restaurant truly exceeded my expectations! I ordered the beef stew pho, and it was incredible—deep, savory broth with chunks of tender beef and hearty vegetables. The ambiance was cozy and inviting, and the portion sizes were generous. The staff was attentive and quick, making sure we had everything we needed. A five-star spot for sure—I'll be returning soon! 😄
Atmosphere: 5
Food: 5
Service: 5
Dim Sum
First time to Pho Island. Ordered 2 ice coffees with condensed milk and 2 orders of 6 piece eggrolls. The coffee was cold and refreshing. The eggrolls were delicious. If I'm every in the area, I will definitely come back and try their pho.
Pho place is very great, I loved the pho combination! The place was a bit empty, but the staff were nice though. Food and drink are not that expensive.
Atmosphere: 4
Food: 5
Service: 5
H H
Pho was about 3/10, the noodles were overcooked, sour broth, small meat portions, and tasted like left over pho. The lady was rude and didn't get my order correct. My 3rd bad experience here is that I'm never going back.
Atmosphere: 2
Food: 1
Service: 1
Sara Forkel
Great PHO and love the robot!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Pho White Meat Pho GA
Lawrence
I’ve been to the other locations and decided to come to this location because it’s cleaner than the others. Bad call as the service was horrible. We were seated and then waited around 10 minutes for our order to be taken. It was only pho for my wife and I yet the waiter screwed up the order. After we got our food, we never saw the waiter again. This was on a weekday where 3/4 of the restaurant was empty.
Atmosphere: 2
Food: 4
Service: 1
Han-Yang Paul Ou
Pretty rude service, don’t care their customers at all
The food was okay, the service was terrible. The 2 employees a short Asian man with earbuds, and the woman with a hat who cleans the tables both stand around like soldiers just watching everyone. It was a bit strange to be watched the entire time, not once did they come by to ask if we needed anything or even refill our water. So it wasnt because they were super attentive... I had to put my arm up to ask them for the bill and containers for our soups. The Asian guy brings us ONE clear soup container, I ask for another and he has the audacity to roll his eyes and say something in his language. Very rude. At the register he again rolls his eyes. He has a serious attitude problem, napoleon syndrome perhaps. Anyway because little man had an attitude and his service sucked we wont return.
Atmosphere: 5
Food: 3
Service: 1
This is the best pho spot in chino hills. Broth is just perfect, not to salty or sweet like other places
Atmosphere: 5
Food: 5
Service: 5
What the PHO ? 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣
Atmosphere: 5
Food: 4
Service: 5
I had dinner this past weekend at Pho Island Chino Hills. The Pho soup was delicious and fresh. A young lady was our waiter and she was very nice and joyful. She had a sweet smile all the time, and made us feel very welcome. The food and atmosphere was great. I will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Excellent service and pro active too. Will be coming back here again.All of the food was very fresh and flavorful. The portion sizes were good and tasty. The staff was very helpful and very kind. We look forward to going here again in the near future when we can, thank you for great service.
Atmosphere: 5
Food: 5
Service: 5
the problem is food food over over they don't care about it they care about money that is normal. i have not go there six month ago why the problem the foo. today we went nothing news again ! i order 24 deluxe mixed pho awesome big bowl with beef rib and mixed i pick up rib bite it i felt the rib meat is cold and warm obviously the rib is in the refrigerator keep fresh and new order pick up and put in the hot soup become normal heat. i told staff they act pretend state of shock really oh sorry look alike they act dont know behind they knew it. i love to go but seem my last i go else where thank you not give me discount for cold and warm rib
Atmosphere: 4
Food: 3
Service: 3
I order #21 filet mignon salad and the beef is not filet mignon
Atmosphere: 3
Food: 1
Service: 3
Be there around 1 pm. Kind of quiet and slow. The restaurant looks nice and clean and just reopened. I ordered a combination pho (L) the portion was quite big, the soups tasted good 👍🏻 a lot of noodles. When you are done with the food you have to go to the cashier and pay for it! Over all just okay nothing out standing.
Atmosphere: 5
Food: 5
Service: 3
This pho restaurant truly exceeded my expectations! I ordered the beef stew pho, and it was incredible—deep, savory broth with chunks of tender beef and hearty vegetables. The ambiance was cozy and inviting, and the portion sizes were generous. The staff was attentive and quick, making sure we had everything we needed. A five-star spot for sure—I'll be returning soon! 😄
Atmosphere: 5
Food: 5
Service: 5
First time to Pho Island. Ordered 2 ice coffees with condensed milk and 2 orders of 6 piece eggrolls. The coffee was cold and refreshing. The eggrolls were delicious. If I'm every in the area, I will definitely come back and try their pho.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pho place is very great, I loved the pho combination! The place was a bit empty, but the staff were nice though. Food and drink are not that expensive.
Atmosphere: 4
Food: 5
Service: 5
Pho was about 3/10, the noodles were overcooked, sour broth, small meat portions, and tasted like left over pho. The lady was rude and didn't get my order correct. My 3rd bad experience here is that I'm never going back.
Atmosphere: 2
Food: 1
Service: 1
Great PHO and love the robot!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Pho White Meat Pho GA
I’ve been to the other locations and decided to come to this location because it’s cleaner than the others. Bad call as the service was horrible. We were seated and then waited around 10 minutes for our order to be taken. It was only pho for my wife and I yet the waiter screwed up the order. After we got our food, we never saw the waiter again. This was on a weekday where 3/4 of the restaurant was empty.
Atmosphere: 2
Food: 4
Service: 1
Pretty rude service, don’t care their customers at all
Atmosphere: 1
Food: 1
Service: 1
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