Ray's Duck House
4721 Chino Hills Pkwy, Chino Hills
(909) 606-9046
Recent Reviews
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The dimsum is delicious 😋. However, I ordered a beef noodle dish and said no sesame seeds due to a food allergy and when we got home from bringing our takeout the dish was covered in sesame seeds. Overall though the food is delicious but just need to train your workers more on making sure the dish is prepared correctly. I will eat there again though, I just won't be getting certain dishes now.
Food: 5
Service: 3
I saw this restaurant online with people raving about it. So we headed out to Chino to see if the good reviews held up to the hype. When you first walk in the fancy chandelier and decor was a show stopper in itself. However no one was at the front to greet us and we had to wait awhile before someone finally saw us peeking from the corner of lobby. When we finally got seated and given our menus, it took another 15-20minutes before someone finally took our order. Now mind you there were only about 4 other families that were in the restaurant at the time with two servers. We waited about another 20 minutes for our food to come out. We were disappointed at the serving size for one of the dishes. It looked like a half serving. The sweet and sour tenderloin didn’t even have the sweet and sour taste that we were familiar with and did not include any vegetables. The fried rice smelled and tasted nothing out of the ordinary. Overall the meal was nothing to rave about. Will I be going back? Probably not. Props for the decor though.
Atmosphere: 4
Food: 3
Service: 3
Chinese style dim sum served daily. Prices reasonable. Food selection somewhat limited but they do have the typical popular dim sum items.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Dim Sum
I had a great time with co workers! (4 stars!) We had a private room and probably ordered everything off the menu. Lol service was quick, the food could've been less greasy, our hosts was very attentive! Portions were descent and the atmosphere was perfect! Would I ever go back? Hmmm, maybe.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Sweet and Sour Fish 松鼠鱼, Sauce, Soup
First visit in this restaurant on a Monday afternoon.
Duck was served already cut with some skin. We also ordered some dim sum and a few vegetable dishes.
Service was mixed but the overall experience was above average.
Atmosphere: 5
Food: 5
Service: 2
I recently visited this restaurant, and while the food was quite good, the overall experience left a lot to be desired. The dishes were flavorful and well-prepared, and I could tell the kitchen team put effort into the quality of the meals. Unfortunately, that's where the positive aspects ended.
The service was a significant issue. The restaurant appeared severely understaffed, leading to long wait times for just about everything—from being seated to receiving our orders and even getting the check. It seemed like the few staff members present were overwhelmed, and while they did their best, the lack of personnel was evident and made the whole experience frustrating.
To make matters worse, the air conditioning was almost non-existent. The dining area was far too warm, especially for an indoor environment. On a warm day, this made the atmosphere uncomfortable, adding to the growing sense of frustration during our visit.
In summary, while the food was good and has potential to be a highlight, the poor service and uncomfortable environment made the dining experience less enjoyable. I hope the management takes steps to address these concerns, as it would make the place more inviting for future visits.
Atmosphere: 3
Food: 5
Service: 2
The ingredients are fresh and the cooking is authentic. It is a good and reliable Chinese food nearby ? The squirrel fish I ordered this time was very small and fried a bit too dry and tasted bad, otherwise I would have given it full marks! Walnut shrimp, black pepper beef cubes, roast duck, and fried noodles are all very delicious, recommended
Kid-friendliness: There are many non-spicy options and the lobby is spacious and bright
Atmosphere: 4
Food: 4
Service: 5
Food was ok n on the salty side. We walked in at 815 n they close at 9pm. We were rushed to order n rushed to pay.. didn't have a good experience. Won't b going back for sure.
Atmosphere: 3
Food: 3
Service: 1
Beautiful large banquet-style Chinese restaurant. Food was deliciously prepared and was hot when brought to our table.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dim Sum, Crab Congee Market Price, Shredded Pork Chow Mei, 46 Spicy Vermicelli
Dim sum taste good and price reasonable
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I called at 1700 to reserve a Peking duck for 1800. I arrived at the restaurant at 1800 and ordered the duck soup, Dan Dan noodles, and green beans as well. The soup was mids. The Dan Dan noods and green beans were great. Then the good ended.
We sat there waiting for our duck while we saw another couple get served their duck. And then we kept on sitting.
I asked at 1845 if our duck was coming and was quickly dismissed and waved off by a guy. Then at 1900, the very sweet lady came and said that the duck was half cooked and that their oven broke or something along those lines. Largely not the fault of the restaurant.
Still giving the restaurant 1 star though because my wife and i drove from Menifee all the way out here for the purpose of getting Peking duck.
Of note, not sure if relevant or not, but my wife is white and we were seated before the other couple who received the duck whom were both Chinese. Probably nothing, but who knows.
Atmosphere: 1
Food: 1
Service: 1
Good place for dim sum. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dim Sum
Very good food. Everything tasted extremely fresh and was cooked perfectly. The service was friendly, and they were attentive.
Atmosphere: 5
Food: 5
Service: 5
easy to order with their paper menu and the service was prompt. food was fresh and delicious. we ordered the classic dim sum dishes like egg tart, fried dumplings, shumai. we got their signature duck but it wasn't presented elegantly nor was the skin crispy enough. we also never got the extra wrappers that we asked for.
great place to eat with a large group. their duck used to be good so hopefully they'll bring back the quality from before.
Atmosphere: 5
Food: 4
Service: 5
Duck is very good! Soup is delicious
Food: 5
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