I’ve had multiple bad experiences at this Starbucks, but today really pushed it. I ordered a Venti Caramel Ribbon Crunch Frappuccino — the barista even repeated “venti” back to me — but I was handed a Grande. When I mentioned it, she responded with “I charged you for a grande” and just stared at me. No apology, no accountability, just attitude. She took the drink back and said, “Yeah yeah, we’re remaking it,” then closed the window while I was still talking. The remake was missing extra whip, caramel drizzle, and the crunch topping — the whole point of the drink. As a former barista, I get that mistakes happen, but the consistent rudeness, lack of care, and uncomfortable energy at this location are just unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Samantha Garcia
I went in and it took about 7 minutes for them to get to me with no line, I ordered a Carmel Frappuccino and a ham and Swiss croissant, took them like 15 minutes to get my order done, workers were chatty and distracted , once I got my order they gave me a cookie instead of the ham and Swiss croissant and drink had no flavor, so disappointed with my whole experience.
Atmosphere: 5
Food: 2
Service: 1
Peter Fuentes
im not quite used to these dishes. i was in the mood to try something new. it was very good, a tast of home cooked food at a restaurant. A friendly, family environment. even though i have never had these dishes. it felt as i have always known the tast. ill be back
Atmosphere: 5
Food: 5
Service: 5
Rene Galindo
Did the drive through and service was good, drinks were simple and good
Atmosphere: 5
Food: 5
Service: 5
Michelle Mack
Whatever beautiful soul put this message on my cup made my evening! My coffee was great and the cute note was even better. You made my night.
Atmosphere: 5
Food: 5
Service: 5
Ruben Gallegos
Had the best experience today. Customer service was exceptional. Thank you for the strawberry refresher.
Atmosphere: 5
Service: 5
Richard Torres
If not for Mariah's (sp) peer apologizing and serving me a simple blonde roast after waiting 10 minutes on an empty place, I'd a given it a lower score. Terrible service and you can tell this girl didn't want to be there. Or just didn't like me for some reason lol. But she definitely made it feel like this is a crappy franchise bux. Everyone else seemed positive and friendly.
Atmosphere: 3
Food: 4
Service: 2
S
I wanted to have a sweet drink on a cold day, so I visited Starbucks after lunch. I didn't know today was Pi Day. I'm grateful to the Starbucks staff who made my day pleasant with their cute sense. Starbucks drinks taste similar no matter which store you go to. I can guarantee the quality.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
M J
Waited 18 minutes in an empty store, 18 minutes. 🤣 18 minutes for a cold foam, wanted to fix my drink. so I ordered cold foam to add to my espressos. Didn't think it would take 18 minutes for froth milk😭
Atmosphere: 4
Food: 4
Service: 3
Joseph DeLeon
FINAL THOUGHT I’m redoing ALL my reviews in protest to google changing the name of the Gulf of Mexico being total
I ordered the Strawberry acai. The Strawberry portion was extremely meager. I only order this drink at Starbucks. In addition, the outside of the cup was filthy. Wet slimmy film around my cup. Unacceptable. Do better at this location.
Atmosphere: 1
Food: 1
Service: 1
Hailey Elizabeth
Neither bathroom has a changing table.
Kid-friendliness: Not kid-friendly. Mostly hightop tables or very close together, and no changing tables in the bathroom. We got a kids hot chocolate at it was made too hot to drink (not at the appropriate temperature).
Atmosphere: 3
Food: 2
Service: 2
larry wilson
Definitely a great team! Only had visits in the morning to afternoon, however the evening crew being no different and still brings great service and vibes! To an amazing visit, cheers and thanks a latte!!
I’ve had multiple bad experiences at this Starbucks, but today really pushed it. I ordered a Venti Caramel Ribbon Crunch Frappuccino — the barista even repeated “venti” back to me — but I was handed a Grande. When I mentioned it, she responded with “I charged you for a grande” and just stared at me. No apology, no accountability, just attitude. She took the drink back and said, “Yeah yeah, we’re remaking it,” then closed the window while I was still talking. The remake was missing extra whip, caramel drizzle, and the crunch topping — the whole point of the drink. As a former barista, I get that mistakes happen, but the consistent rudeness, lack of care, and uncomfortable energy at this location are just unacceptable.
Atmosphere: 1
Food: 1
Service: 1
I went in and it took about 7 minutes for them to get to me with no line, I ordered a Carmel Frappuccino and a ham and Swiss croissant, took them like 15 minutes to get my order done, workers were chatty and distracted , once I got my order they gave me a cookie instead of the ham and Swiss croissant and drink had no flavor, so disappointed with my whole experience.
Atmosphere: 5
Food: 2
Service: 1
im not quite used to these dishes.
i was in the mood to try something new.
it was very good, a tast of home cooked food at a restaurant. A friendly, family environment. even though i have never had these dishes. it felt as i have always known the tast. ill be back
Atmosphere: 5
Food: 5
Service: 5
Did the drive through and service was good, drinks were simple and good
Atmosphere: 5
Food: 5
Service: 5
Whatever beautiful soul put this message on my cup made my evening! My coffee was great and the cute note was even better. You made my night.
Atmosphere: 5
Food: 5
Service: 5
Had the best experience today. Customer service was exceptional. Thank you for the strawberry refresher.
Atmosphere: 5
Service: 5
If not for Mariah's (sp) peer apologizing and serving me a simple blonde roast after waiting 10 minutes on an empty place, I'd a given it a lower score. Terrible service and you can tell this girl didn't want to be there. Or just didn't like me for some reason lol. But she definitely made it feel like this is a crappy franchise bux. Everyone else seemed positive and friendly.
Atmosphere: 3
Food: 4
Service: 2
I wanted to have a sweet drink on a cold day, so I visited Starbucks after lunch. I didn't know today was Pi Day. I'm grateful to the Starbucks staff who made my day pleasant with their cute sense. Starbucks drinks taste similar no matter which store you go to. I can guarantee the quality.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
Waited 18 minutes in an empty store, 18 minutes. 🤣 18 minutes for a cold foam, wanted to fix my drink. so I ordered cold foam to add to my espressos. Didn't think it would take 18 minutes for froth milk😭
Atmosphere: 4
Food: 4
Service: 3
FINAL THOUGHT I’m redoing ALL my reviews in protest to google changing the name of the Gulf of Mexico being total
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
I ordered the Strawberry acai. The Strawberry portion was extremely meager. I only order this drink at Starbucks. In addition, the outside of the cup was filthy. Wet slimmy film around my cup. Unacceptable. Do better at this location.
Atmosphere: 1
Food: 1
Service: 1
Neither bathroom has a changing table.
Kid-friendliness: Not kid-friendly. Mostly hightop tables or very close together, and no changing tables in the bathroom. We got a kids hot chocolate at it was made too hot to drink (not at the appropriate temperature).
Atmosphere: 3
Food: 2
Service: 2
Definitely a great team! Only had visits in the morning to afternoon, however the evening crew being no different and still brings great service and vibes! To an amazing visit, cheers and thanks a latte!!
Atmosphere: 5
Food: 5
Service: 5
Quick attention
Atmosphere: 5
Food: 5
Service: 5
come here for new holiday drink and red cup.
Atmosphere: 4
Food: 4
Service: 4
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