Starbucks
15463 Fairfield Ranch Rd, Chino Hills
(909) 597-5284
Recent Reviews
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this Starbucks is so stingy with their caramel drizzle. They act like it comes out of their paycheck. staff is always friendly, but I hate when they don’t make my drink
Came in for a quick Venti and this is another trademark Starbucks store. Friendly staff and great drinks with that all too familiar price that just doesn’t sit right but what do you do when you’re hooked .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
clean, pleasant, very quiet. food is good, albeit starbucks priced.
Atmosphere: 5
Food: 4
Service: 5
I have visited this location many times. But today's event really rubbed me the wrong way. I was going through the Drive Thru around 7:30 a.m. this morning. I ordered a grande size drink. Once pulling up to the window, I paid and waited for my usual. The cashier asked me if I ordered Tall or Grande which I replied as Grande. Once receiving my drink, I immediately noticed that the cup was lighter than usual which prompted me to open the lid. The drink was not filled to the rim nor was anywhere close to it. I asked the cashier if the drink is to have this much space from the rim. She took the drink back and then admitted that the batista made the drink thinking it was Tall size which rubbed me wrong even further. To be honest, I'm not even upset about the sizing error. What annoys me is that the barista gave me a Tall size drink in a Grande size cup knowingly- and thinking I would not notice. The morale is what upsets me to be honest. Please do better Starbucks.
The manager Marcella and her team are crushing it. I am a regular here at this location and choose this locate over others due to the customer service and that I’m less likely to have any issues with my order here compared to many other Starbucks. Whether going through the drive through or walking in, the staff is quick, accurate, friendly and the facility is well maintained. Definitely have seen a change here while Marcella has been running the show.
Atmosphere: 5
Food: 5
Service: 5
Nice workers ?
Atmosphere: 5
Food: 5
Service: 5
This is pretty much my fave Starbucks to visit. They're always friendly & welcoming. I don't know her name but she has come to recognize me when I come in. In fact, on this visit, she not only warmly greeted me, but instead of me getting in line to order my customary water with ice, she went ahead and got it and brought it out to me where I was setting up my computer. I really wish I knew her name so I could give her credit for great customer service.
Atmosphere: 5
Service: 5
Always very quick and friendly! They have the most sweetest drive thru attendants in the morning. :)
Atmosphere: 5
Food: 5
Service: 5
All employees were nice but Giselle stood out to me. Her kindness and hardship showed in the few minutes we had our encounter at the window. Our conversation was effortless.The drink was super yummy and I can tell she knows how to do her job right.
Atmosphere: 5
Food: 5
Service: 5
Very kind workers! Good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double-Smoked Bacon Cheddar & Egg Sandwich
Restaurantji Recommends
This Starbucks location is very unorganized. I have placed orders through the mobile app previously, and it has never been a pleasant visit. I walk in they don’t even say good morning, there is missing orders, and they do not prioritize an unhappy customer! If I could, I would give zero stars, do not come to this location!!!
Very good as always. The staff in this particular one was very friendly and they serve very fast.
Atmosphere: 5
Food: 5
Service: 5
Awesome store even coffee is better than the one next to our house .. will definitely make it my new favorite
Atmosphere: 5
Food: 5
Service: 5
This is the fastest, most efficient Starbucks ever! Whenever I come here they are so quick and friendly even with long lines. Truly the best Starbucks I’ve been to, I’m so glad they’re in my route to
Atmosphere: 5
Food: 5
Service: 5
Fast & friendly
Atmosphere: 5
Food: 5
Service: 5
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