The Coffee Bean & Tea Leaf

Shop is pretty but employees are so unfriendly.

Last Sunday we went to get our usual coffee bean. It was crazy busy. The crew always remembers us. The person making the drinks confirmed that we were getting our usual order. By the time we came up to order, she brought are drinks over. All we had to do was pay. This place always provides excellent service. Thank you.

Very friendly service. My drink is always made delicious.

Wow~ how come my review was deleted for this place?? It's very interesting how they could remove my review and control the freedom of speech in the United States. I left a review about my bad experience with their customer service that had been provided by a specific worker who has piercings on her face and tattoos, and some how they removed my review after they contacted me? This is very interesting how you guys are trying to control the freedom of speech and wish I could do something more about it but I will leave my review again. The girl who i think the manager here or at least a floor manager doesn't know how to control the situation and doesn't know how to math 3.5+1 =4.5.
I was told that they didn't have jalapeño croissant, so I asked if I can get bagle with cream cheese, because I already paid and bagle with cream cheese makes same amount with the croissant. However, the girl was saying to me like they could do it but only this time. And I'm like what do you mean this time? I'm paying for my food not getting it for free!! Lol long story short, they are control your reviews people. Check back your reviews. I'm shocked Lol

Taylor and Tessa, and the entire staff are continuously AWESOME!! Thanks for the quality, service, professionalism amd TLC you give each customer and each order! 😁😁😁😁😁😁😁😁😁

Atmosphere: 5

Food: 5

Service: 5

Horrible service, employees never greet customers. I ordered a dirty chai and the barista commented to the other employee how much he hates making that drink. Never coming back to this store.

Atmosphere: 1

Food: 1

Service: 1

I'd love to say go here over starbees. But a barista greeted me with we'll be with you shortly and I ended up waiting 10 mins at the counter. As other baristas chit chatted and the one that said I'll be right with you slowly made something with eggs. It was slow barely anyone there. I ended up going across the way to coffee klatch. Where even tho it was hopping I was in and out with drink in hand 5 mins.

Atmosphere: 4

Food: 3

Service: 1

I'd love to say go here over starbees. But a barista greeted me with we'll be with you shortly and I ended up waiting 10 mins at the counter. As other baristas chit chatted and the one that said I'll be right with you slowly made something with eggs. It was slow barely anyone there. I ended up going across the way to coffee klatch. Where even tho it was hopping I was in and out with drink in hand 5 mins.

Atmosphere: 4

Food: 3

Service: 1

Really nice people, fast service!

Atmosphere: 5

Food: 5

Service: 5

Great service and delicious drinks!

Atmosphere: 4

Food: 5

Service: 5

Horrible service with lazy employees. Walked in a few minutes before closing and they had already shut down the espresso machines and refused to allow access to the restrooms.( California health code requires a restroom be accessible in a food establishment - there were other customers in there imbibing).

Atmosphere: 1

Service: 1

Excelente coffee, location very clean and well kept, kind and respectful employees.

Atmosphere: 5

Food: 5

Service: 5

Cookie and parfait are really good. Sandwich can be much improved.

Atmosphere: 5

Food: 4

Service: 4

I’m a barista myself at a different coffee shop, I am blown away by the amazing customer service 2 baristas specifically have given me. I have visited this Coffee Bean on 3 different occasions and Tess & Silva are SO friendly, they answered all my questions about their new items, and they make our drinks SUPER every single time. They are the best.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Coffees Hazelnut Iced Coffee

I love coffee bean the hazelnut is so

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Lattes Hazelnut Iced Latte, Iced Coffees Hazelnut Iced Coffee