This place has the absolute worst customer service! When the servers roll their eyes at you for asking for more lemons you can already imagine how bad they are. We were a party of 11 people and they were mad because we asked for lemons twice. Mind you… they charged almost 3 dlls for maybe a total of two lemons. I have a service dog, I walked in and they all made a face like I had walked in with a handful of poop. They lack knowledge on service dog laws and just completely embarrass you and put you on the spot. Don’t waste your time or money here. MANDARIN has the best service and they don’t charge EXTRA FOR LEMONS. Will not set foot here again!
Atmosphere: 1
Food: 3
Service: 1
Dayanara Tiscareno
The staff appeared disengaged and seemed inconvenienced by having to assist customers. When we requested refills, they responded with noticeable annoyance, which made the experience feel unwelcoming.
Atmosphere: 1
Food: 3
Service: 1
Mabel Tiscareno
I am writing to formally express my disappointment regarding the service I received during my recent visit to your restaurant.
One of the waitresses was extremely rude and unprofessional throughout my interaction with her. Additionally, I requested a few slices of lemon, and later noticed that I was charged for them without being informed there would be an additional cost. I found this practice both misleading and discourteous.
Atmosphere: 1
Food: 3
Georgetta Jackson
Shrimp Egg Foo Young absolutely the best ever in San Diego you have to try the chef is amazing and can cook oh we always every chance we get and the customer service is always great thanks again keep up the great work!!!
Atmosphere: 5
Food: 5
Service: 5
Valeria Farias
20% gratuity tip is crazy when they weren’t even checking in on us. The food was good but everything came late and one plate came when we were all done… $28 tip
The food is good, but the service is bad. They rarely answer the phone and redirect you to their online ordering system, which can lead to poorly prepared meals. If you truly want to enjoy the food, you have to dining in at the restaurant. If you want to order to go, I recommend call another restaurant instead of spending time waiting on the phone.
Atmosphere: 2
Food: 5
Service: 1
Hector Granados
Closed half an hour early, why?
Atmosphere: 1
Food: 1
Service: 1
Jose Contreras
Excellent service in this spacious asian restaurant. They offer sushi, noodles & chinese food too. We had a very tasty combination sushi lunch, General Tso chicken w peanuts, steamed gyoza, egg drop soup. No waiting & lots of staff.
Atmosphere: 5
Food: 5
Service: 5
adamcappello
Great go to Place for Chinese food
Atmosphere: 5
Food: 5
Service: 5
Larry Kibel
Always delicious. Lunch menus are affordable.
We share a meal at times and it's a great deal. If we don't share, and get our own plate, yummy leftovers!!
Great family place
Atmosphere: 5
Food: 5
Service: 5
Good is good and fresh. Service is good as well.
Atmosphere: 4
Food: 4
Service: 4
This place has the absolute worst customer service! When the servers roll their eyes at you for asking for more lemons you can already imagine how bad they are. We were a party of 11 people and they were mad because we asked for lemons twice. Mind you… they charged almost 3 dlls for maybe a total of two lemons. I have a service dog, I walked in and they all made a face like I had walked in with a handful of poop. They lack knowledge on service dog laws and just completely embarrass you and put you on the spot. Don’t waste your time or money here. MANDARIN has the best service and they don’t charge EXTRA FOR LEMONS. Will not set foot here again!
Atmosphere: 1
Food: 3
Service: 1
The staff appeared disengaged and seemed inconvenienced by having to assist customers. When we requested refills, they responded with noticeable annoyance, which made the experience feel unwelcoming.
Atmosphere: 1
Food: 3
Service: 1
I am writing to formally express my disappointment regarding the service I received during my recent visit to your restaurant.
One of the waitresses was extremely rude and unprofessional throughout my interaction with her. Additionally, I requested a few slices of lemon, and later noticed that I was charged for them without being informed there would be an additional cost. I found this practice both misleading and discourteous.
Atmosphere: 1
Food: 3
Shrimp Egg Foo Young absolutely the best ever in San Diego you have to try the chef is amazing and can cook oh we always every chance we get and the customer service is always great thanks again keep up the great work!!!
Atmosphere: 5
Food: 5
Service: 5
20% gratuity tip is crazy when they weren’t even checking in on us. The food was good but everything came late and one plate came when we were all done… $28 tip
Atmosphere: 3
Food: 3
Service: 1
Great food, affordable 👌, and great service.
Atmosphere: 4
Food: 5
Service: 5
good noodles
Atmosphere: 5
Food: 5
Service: 4
The food is so good, service, good
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The food is good, but the service is bad. They rarely answer the phone and redirect you to their online ordering system, which can lead to poorly prepared meals. If you truly want to enjoy the food, you have to dining in at the restaurant. If you want to order to go, I recommend call another restaurant instead of spending time waiting on the phone.
Atmosphere: 2
Food: 5
Service: 1
Closed half an hour early, why?
Atmosphere: 1
Food: 1
Service: 1
Excellent service in this spacious asian restaurant. They offer sushi, noodles & chinese food too. We had a very tasty combination sushi lunch, General Tso chicken w peanuts, steamed gyoza, egg drop soup. No waiting & lots of staff.
Atmosphere: 5
Food: 5
Service: 5
Great go to Place for Chinese food
Atmosphere: 5
Food: 5
Service: 5
Always delicious.
Lunch menus are affordable.
We share a meal at times and it's a great deal.
If we don't share, and get our own plate, yummy leftovers!!
Atmosphere: 4
Food: 5
Service: 4
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