Carl’s Jr.
2097 Olympic Pkwy, Chula Vista
(619) 421-9257
Recent Reviews
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Twice already, my uber eats drinks have not come with tamper protection stickers. Which is a shame because the food here is good.
Food: 1
Service: 1
This is the second time I order Uber eats from this location and the drink does not have any sort of protective tamper sticker. This is unacceptable.
Food: 1
Service: 1
Horrible customer service.
No attention to customer support and or when asking for clarification.
What a sad representation of the company
Atmosphere: 2
Service: 1
Usually my family enjoys the food quality here but today's service & product were not good. We picked up our food around 2:45pm and the window guy seemed to have cared less about life in general. Probably won't be returning to spend our hard earned money again any time soon.
Food: 1
Service: 1
Kid-friendliness: Juegos muy divertidos para niños de 10 o menos
Atmosphere: 4
Food: 4
Service: 4
it’s currently 9:36pm, the restaurant’s hours online and on the doors/windows show they’re open until 11pm. I drove all the way out here for there to be no one inside and no notice whatsoever. this is a business?
Atmosphere: 1
Food: 1
Service: 1
They have AI ordering stations and a breakfast burger
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: New Hand Breaded Chicken Sandwich
very fast and nice people working there
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Angus Guacamole Bacon Burger
Clean place I've seen
Atmosphere: 5
Food: 5
Service: 5
Food were cold and you have to order thru a system so you can't ask any questions.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Clean dining area more often...
Atmosphere: 3
Food: 4
Service: 5
The self service checkout at the Chula Vista / Otay Ranch location is a joke. The restaurant has just spun one of their point of sale machines around to face the customer. There is no simplified interface for customers to use. This was confusing to almost everyone in line and resulted in a long queue to order food. The staff ignored customers in line and did not offer to ring people up on the other register to speed things along.
The food was as expected for Carls Jr though prep time was slow. The iceberg lettuce on my burger was soggy and did not appear to be fresh. Par for the course for this particular location.
Atmosphere: 1
Food: 3
Service: 1
Drive through is a robot. Robot got order wrong so I went inside instead. Menu has been drastically reduced. Burger meat was cold.
Food: 1
Service: 1
Double burger with everything accept cheese, I do not like cheese with my burger and a large sweet tea.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Zucchini
The new AI system sucks doesn't get order right bring back real people to take order
Service: 1
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