I went to the drive thru and was refused service. I'm hearing impaired and have a cochlear implant. I tried to speak my order, heard someone say something through the speaker. I had asked what they said, wondering if they were ready to take my order. The person never answered, i waited a couple of moments and said I'll come to the window. I proceeded to go to the window to relay that I can't hear them in the drive thru. He refused to accommodate me and told me to go through the drive thru again since he has customers. They should be able to be able to accommodate the Hearing Impaired customers as well. This was upsetting that he would not accommodate me. If I could, I'd give a zero.
Atmosphere: 1
Service: 1
Eduardo Winter
actually got food poisoning workers were acting strange about my order and now I'm sick definitely skipping this location maybe just jack in the box in general unhygienic and rude edit: the link posted in the reply by Jack in the box isn't even a real website they are not concerned about health and food safety at all.
Atmosphere: 1
Food: 1
Service: 1
Chris A.E.
Went thru drive thru & it wasn't busy. Only ordered chicken salad, tacos & iced black tea without lemons. I guess they ran out of lemons when we asked for our tea.
Atmosphere: 5
Food: 4
Service: 5
Renz Gayacao
I haven't been on the west coast for 3 years and Jack in the box amazed me with their burger today! I just want to show y'all how beautiful this burger is! Presentation is on point and taste on par with how it looks. Props to the staff making these burgers! The patties are thick compared to other fast food chain out there. Although I didn't get my curly fries it's still delicious. They've added new menus too since I last ate at JITB.
Atmosphere: 5
Food: 5
Service: 4
Jessica Parra
This jack and the box is amazing! Grew up in the area and the workers are so welcoming. Especially Perla the community has gotten to know her and have grown to care for her so much and love jack and the box even more do to her amazing customer service and kindness.
Atmosphere: 5
Food: 5
Service: 5
R G
They are quick and always accomodating. Good place to grab something fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
Alfredo Alvarez Lujan
I love it!!!
Atmosphere: 5
Food: 5
Service: 5
Carlos Castro
Everybody be aware of this lady she's really rude 😡😡😡😡 I went through drive-thru order five breakfast jacks three hash browns which is not a lot and she made me go and wait in the front of the restaurant for another additional 6 minutes then she came out with my food and notice that I have my camera on she got mad walk with my food......I had to get off and go get my food....,.... This lady should not be working on the drive thru😬😬😠😡😤🤬🤬 you guys need someone with more patient. And I'm not going back to that Jack in the box very bad service something needs to change or someone needs to get fired they need a better leadership.......... And this is why they want a raise 😠😠😠😡
I went to the drive thru and was refused service. I'm hearing impaired and have a cochlear implant. I tried to speak my order, heard someone say something through the speaker. I had asked what they said, wondering if they were ready to take my order. The person never answered, i waited a couple of moments and said I'll come to the window. I proceeded to go to the window to relay that I can't hear them in the drive thru. He refused to accommodate me and told me to go through the drive thru again since he has customers. They should be able to be able to accommodate the Hearing Impaired customers as well. This was upsetting that he would not accommodate me. If I could, I'd give a zero.
Atmosphere: 1
Service: 1
actually got food poisoning workers were acting strange about my order and now I'm sick definitely skipping this location maybe just jack in the box in general unhygienic and rude
edit: the link posted in the reply by Jack in the box isn't even a real website they are not concerned about health and food safety at all.
Atmosphere: 1
Food: 1
Service: 1
Went thru drive thru & it wasn't busy. Only ordered chicken salad, tacos & iced black tea without lemons. I guess they ran out of lemons when we asked for our tea.
Atmosphere: 5
Food: 4
Service: 5
I haven't been on the west coast for 3 years and Jack in the box amazed me with their burger today! I just want to show y'all how beautiful this burger is! Presentation is on point and taste on par with how it looks. Props to the staff making these burgers! The patties are thick compared to other fast food chain out there. Although I didn't get my curly fries it's still delicious. They've added new menus too since I last ate at JITB.
Atmosphere: 5
Food: 5
Service: 4
This jack and the box is amazing! Grew up in the area and the workers are so welcoming. Especially Perla the community has gotten to know her and have grown to care for her so much and love jack and the box even more do to her amazing customer service and kindness.
Atmosphere: 5
Food: 5
Service: 5
They are quick and always accomodating. Good place to grab something fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
I love it!!!
Atmosphere: 5
Food: 5
Service: 5
Everybody be aware of this lady she's really rude 😡😡😡😡 I went through drive-thru order five breakfast jacks three hash browns which is not a lot and she made me go and wait in the front of the restaurant for another additional 6 minutes then she came out with my food and notice that I have my camera on she got mad walk with my food......I had to get off and go get my food....,.... This lady should not be working on the drive thru😬😬😠😡😤🤬🤬 you guys need someone with more patient. And I'm not going back to that Jack in the box very bad service something needs to change or someone needs to get fired they need a better leadership..........
And this is why they want a raise 😠😠😠😡
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breakfast Jack, Breakfast Sandwich
Courteous and quick!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Egg Rolls
one of my favorite places to eat chicken burgers 🍗
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The new Smash burger is a joke. $8 dollars for a sandwich with no lettuce or tomato. Zero flavor.
Atmosphere: 2
Food: 1
Service: 3
Nice Good fresh
Atmosphere: 5
Food: 5
Service: 5
Great place for food. @wesome location. But bring back 2 tacos for a 1. Or atleast do a dollar taco option!!
Atmosphere: 4
Food: 5
Service: 5
Ordered in advance through the app and still waiting 20 min to get my food. Ridiculous.
Don't do it .....let's just say it didn't hit the stomach right.
Food: 1
Service: 1
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