On the Jack in the Box App, I ordered 2 Jumbo Jacks for $5 x 2. I should’ve got 4 Jumbo Jacks. When I got home there was only 2 Jumbo Jacks in the bag. I tried to call to let them know about my order but I only got a full voice mailbox, so I couldn’t leave a message…😑
I went back to Jack in the Box and they gladly fixed my order and gave me a free drink and small fries! Thanks 👍😋
Atmosphere: 3
Food: 3
Service: 3
Jim Crack corn
Drive through closed. It is only 9:39. January 23rd. Terrible!!!
Atmosphere: 1
Food: 1
Service: 1
M. C
This happened December 5, 2024 at 2:40 am . Veronica was extremely rude and aggressive (might not be her real name but she was the only worker there supposedly and that's the name she provided). She was hostile and threatening, after i waited at the intercom for 10 minutes she did not come to the window until I honked. She then immediately proceeded to say "I was in the bathroom, can I not go to the bathroom?" Her tone was unnecessarily aggressive. I then ask what her name was and that's when she yells "Veronica why?! We only accept cash okay BYE." . Those were the only words exchanged and Based on that let me know this person was not someone who should be trusted alone with my food, let alone trusted alone with the store. As someone who's worked in food service for many years pulling 12+ hour shifts until 4 am, this behavior is absolutely unacceptable & unnecessary. I, myself had just got off a 10 hour shift. I did not get food here and enjoyed food elsewhere. Do not go to this location unless you want to deal with unprofessional employees who are ungrateful for having a job. Very disappointing and will be contacting higher management since the interaction was extremely combative and would hate for anyone else to have to interact with a worker or person like that.
Atmosphere: 1
Food: 1
Service: 1
David Troncoso
Jack in the box is, I think, getting better fair. The hamburgers are aplenty and would you believe delicious? I didn't believe it either, but there it is. Jack, keep it up. I am impressed.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Burger, Sandwich, Fries
Daw Ly
I guess don't have the munchies at night because the fries were made in the afternoon. Stale fries taste like they've been cooked in the morning so they can keep up with the dinner rush
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Burger
Demy Pratts
Waited in line for 20 minutes at 1 am there was only car in front of me
Atmosphere: 1
Food: 1
Service: 1
Hector Soto
The curly fries were stale, had the wrong order but got it replaced so, a big thank you to the lady in charge.
Atmosphere: 3
Food: 2
Service: 5
JG Spiegel
Pretty decent, clean interior. Good service and food. Exterior it always smells like sewer by the east entrance l...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack, Chicken Sandwich
GRACE DIAZ
The first person who took our order was in a bad mood, then a second girl showed up and finished it the other.
Atmosphere: 2
Food: 3
Service: 2
___Beyond Horizon
The August special -buy a burger get a free medium drink is such a great deal. It included ice coffee or milkshake ? Other locations discontinued this deal but the Terra Nova location still offers this deal. It open until 4am!!!
Kaila the team leader has horrible customer service. I asked for my food fresh and still was rushing in to my order at the speaker. When I got to the window I asked “is my food fresh/ cook to order? “ she said yes. I touched my fries and they were cold. What kind of service is this?
Atmosphere: 1
Food: 1
Service: 1
zayuri Brito
I really like the preparation and it is fast in delivery
On the Jack in the Box App, I ordered 2 Jumbo Jacks for $5 x 2. I should’ve got 4 Jumbo Jacks.
When I got home there was only 2 Jumbo Jacks in the bag. I tried to call to let them know about my order but I only got a full voice mailbox, so I couldn’t leave a message…😑
I went back to Jack in the Box and they gladly fixed my order and gave me a free drink and small fries! Thanks 👍😋
Atmosphere: 3
Food: 3
Service: 3
Drive through closed. It is only 9:39. January 23rd. Terrible!!!
Atmosphere: 1
Food: 1
Service: 1
This happened December 5, 2024 at 2:40 am . Veronica was extremely rude and aggressive (might not be her real name but she was the only worker there supposedly and that's the name she provided). She was hostile and threatening, after i waited at the intercom for 10 minutes she did not come to the window until I honked. She then immediately proceeded to say "I was in the bathroom, can I not go to the bathroom?" Her tone was unnecessarily aggressive. I then ask what her name was and that's when she yells "Veronica why?! We only accept cash okay BYE." . Those were the only words exchanged and Based on that let me know this person was not someone who should be trusted alone with my food, let alone trusted alone with the store. As someone who's worked in food service for many years pulling 12+ hour shifts until 4 am, this behavior is absolutely unacceptable & unnecessary. I, myself had just got off a 10 hour shift. I did not get food here and enjoyed food elsewhere. Do not go to this location unless you want to deal with unprofessional employees who are ungrateful for having a job. Very disappointing and will be contacting higher management since the interaction was extremely combative and would hate for anyone else to have to interact with a worker or person like that.
Atmosphere: 1
Food: 1
Service: 1
Jack in the box is, I think, getting better fair. The hamburgers are aplenty and would you believe delicious? I didn't believe it either,
but there it is. Jack, keep it up. I am impressed.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Burger, Sandwich, Fries
I guess don't have the munchies at night because the fries were made in the afternoon. Stale fries taste like they've been cooked in the morning so they can keep up with the dinner rush
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Burger
Waited in line for 20 minutes at 1 am there was only car in front of me
Atmosphere: 1
Food: 1
Service: 1
The curly fries were stale, had the wrong order but got it replaced so, a big thank you to the lady in charge.
Atmosphere: 3
Food: 2
Service: 5
Pretty decent, clean interior. Good service and food. Exterior it always smells like sewer by the east entrance l...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack, Chicken Sandwich
The first person who took our order was in a bad mood, then a second girl showed up and finished it the other.
Atmosphere: 2
Food: 3
Service: 2
The August special -buy a burger get a free medium drink is such a great deal. It included ice coffee or milkshake ? Other locations discontinued this deal but the Terra Nova location still offers this deal. It open until 4am!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very friendly to Mexican tourists like us ?
Atmosphere: 5
Food: 5
Service: 5
Always overcook breakfast sandwiches.
Food: 1
Kaila the team leader has horrible customer service. I asked for my food fresh and still was rushing in to my order at the speaker. When I got to the window I asked “is my food fresh/ cook to order? “ she said yes. I touched my fries and they were cold. What kind of service is this?
Atmosphere: 1
Food: 1
Service: 1
I really like the preparation and it is fast in delivery
Atmosphere: 4
Food: 4
Service: 4
Love the tacos!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries
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