First time a came, I forgot to take an order of tacos at the drive through and when I asked politely at window if I could add them, the lady said NO. Straight out it was a NO. No reasons added, just a NO. Had to get off the car and ask for them inside at counter. Second time a come, because I wanted to give them the benefit of the doubt 🙄 tacos, fries and jalapeño peppers were so dried and black. Us cookers know that if the oil is black the oil is old. Never coming back again! Totally not Recommended!
Atmosphere: 4
Food: 1
Service: 2
Sofia
I got a small fries and a drink. It took over 10 minutes to get it.
Atmosphere: 4
Food: 3
Service: 1
charleaner terry
Maybe not answer the phone hello! Be more professional and say hello thank you for calling jack in the box! Your food is mediocre at best and service is even worst!
Atmosphere: 1
Food: 2
Service: 1
Enrique Zapata
Friendly personnel I been to this location multiple times So far everything is good
Atmosphere: 5
Food: 5
Service: 5
Deniz Dalgakiran
Once inside, we spent 10 minutes looking for someone to talk to because there were only people looking at the drive thru. After 10 minutes I finally managed to show someone the delivery screen. The organization part is a disgrace. There were 7-8 people inside. After waiting for 20 minutes, probably 30 minutes in total, I managed not to get my order. Yes, it is best to leave so as not to get more angry. I'm giving you the 30 minutes you took from me. I hope we won't meet again. Delivery drivers really pay the price for your organizational incompetence. Most of the time you don't even look them in the face, you don't even communicate properly. We really appreciate the care you put into your work. November 24 morning shift
Atmosphere: 1
Food: 1
Service: 1
Juan Vargas
Well this of course is fast food el experto de another place spirited but this place here always is open early in the morning when I stop by the pick up my order and the person there is very Sweet and friendly. Good service.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Sandwich
kayla ailene
My order was correct and my food was hot and fresh (I ordered at 1:30am). I was ordered from this place before throughly different times of the day and the food has always been fresh.
Atmosphere: 5
Food: 5
Service: 5
Carlos Espinoza
I dont know why but I seem to have the worst luck with fries here. My last time here they straight didnt even put my fries in my order, and today I got nothing but stale crumbs.
Atmosphere: 4
Food: 2
Service: 3
Fabian Vara DÃaz
When they return to Tijuana, as in the past, we want a Jack restaurant in
Atmosphere: 5
Food: 5
Service: 5
Hector Lara
Come for the seasoned fries or tacos. Burgers are lame (like mexican McDonald's), sadly a dirty restaurant with lack of personnel.
This restaurant is very dirty, I do not recommend the bacon, it's not even crunchy, it looks very uncooked, but the hash browns and chicken strips were great.
Atmosphere: 1
Food: 3
Service: 5
Phillip Vo
Wrong order after all
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Sourdough Jack, Sandwich
Gustavo Adolfo Flores Lozano
The burgers are delicious, the service is a little slow but it's understandable, they are few times, but other than that everything is fine
Atmosphere: 4
Food: 5
Service: 3
Miriam Farias
Staff was very friendly, however I noticed my hashbrown had something weird inside of it. I had to immediately stop eating. Bummer, I was enjoying my breakfast
First time a came, I forgot to take an order of tacos at the drive through and when I asked politely at window if I could add them, the lady said NO. Straight out it was a NO. No reasons added, just a NO. Had to get off the car and ask for them inside at counter. Second time a come, because I wanted to give them the benefit of the doubt 🙄 tacos, fries and jalapeño peppers were so dried and black. Us cookers know that if the oil is black the oil is old. Never coming back again! Totally not Recommended!
Atmosphere: 4
Food: 1
Service: 2
I got a small fries and a drink. It took over 10 minutes to get it.
Atmosphere: 4
Food: 3
Service: 1
Maybe not answer the phone hello! Be more professional and say hello thank you for calling jack in the box! Your food is mediocre at best and service is even worst!
Atmosphere: 1
Food: 2
Service: 1
Friendly personnel
I been to this location multiple times
So far everything is good
Atmosphere: 5
Food: 5
Service: 5
Once inside, we spent 10 minutes looking for someone to talk to because there were only people looking at the drive thru. After 10 minutes I finally managed to show someone the delivery screen. The organization part is a disgrace. There were 7-8 people inside. After waiting for 20 minutes, probably 30 minutes in total, I managed not to get my order. Yes, it is best to leave so as not to get more angry. I'm giving you the 30 minutes you took from me. I hope we won't meet again. Delivery drivers really pay the price for your organizational incompetence. Most of the time you don't even look them in the face, you don't even communicate properly. We really appreciate the care you put into your work.
November 24 morning shift
Atmosphere: 1
Food: 1
Service: 1
Well this of course is fast food el experto de another place spirited but this place here always is open early in the morning when I stop by the pick up my order and the person there is very Sweet and friendly. Good service.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Sandwich
My order was correct and my food was hot and fresh (I ordered at 1:30am). I was ordered from this place before throughly different times of the day and the food has always been fresh.
Atmosphere: 5
Food: 5
Service: 5
I dont know why but I seem to have the worst luck with fries here. My last time here they straight didnt even put my fries in my order, and today I got nothing but stale crumbs.
Atmosphere: 4
Food: 2
Service: 3
When they return to Tijuana, as in the past, we want a Jack restaurant in
Atmosphere: 5
Food: 5
Service: 5
Come for the seasoned fries or tacos. Burgers are lame (like mexican McDonald's), sadly a dirty restaurant with lack of personnel.
Restaurantji Recommends
Slow and rude and understaffed.
Atmosphere: 3
Food: 2
Service: 1
This restaurant is very dirty, I do not recommend the bacon, it's not even crunchy, it looks very uncooked, but the hash browns and chicken strips were great.
Atmosphere: 1
Food: 3
Service: 5
Wrong order after all
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Sourdough Jack, Sandwich
The burgers are delicious, the service is a little slow but it's understandable, they are few times, but other than that everything is fine
Atmosphere: 4
Food: 5
Service: 3
Staff was very friendly, however I noticed my hashbrown had something weird inside of it. I had to immediately stop eating. Bummer, I was enjoying my breakfast
Atmosphere: 3
Food: 3
Service: 5
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