Jack in the Box
2015 Birch Rd Ste 2700, Chula Vista
(619) 421-3078
Recent Reviews
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Terribly slow service, no help, no manager, refused to refund me for an order they messed up. And all the fake reviews below this. Corporate where are you??
Best tacos in in town! The cousin Ivan Chavez recommended this Jack. This place has great service and employees work super fast. The jumbo jack was cooked to perfection. Coming back again for sure.
Vugatti
Wow, where do I start ? Best tenders and tacos in town. My cousin Ivan Chavez recommended me this spot, he claimed the tenders were better than his homemade Dino Nuggets. Don’t get me started on the tacos … phenomenal **Chefs kiss
Best tacos and Jack in the box in town! Got my food quick and service was stellar! The jalapeño poppers were fried perfectly, they used fresh jalapeños you can taste it, and they gave me extra ranch! Coming back soon!
Best jack in the box I’ve ever been to. Service was phenomenal and the food was straight gas. My tacos were perfect and the curly fries have the perfect amount of crisp yet soft on the inside.
Food was cold. The employees don't listen
I just left this Jack-in-the-Box and Noah was the employee at the drive-through window. He was so sweet and kind and really did give the best Customer Service. Employees like that are hard to find and I just wanted to give him some extra praise and hope he gets aome well deserved recognition for his great service! Job well done!
Parked at birch location and place mobile order. Went inside store to find out that the app placed order at other location. This store didn't want to help resolve issue
Its like waffle house environmental like
Emmanuel always has a positive attitude always has a smile on his face been coming to this Jack in the box for a year now since I work in the area and has always greeted me with a smile and respect keep up the great work
Restaurantji Recommends
Tried calling multiple times but they keep hanging up on me. Just wanted to ask for hot sauce packets on my uber eats.
I've tried this store multiple times hoping it would be better but it never is. The customer service is terrible, they either make you wait forever at the drive thru order screen (I've once waited 8 minutes with no one responding to me) or they completely mess up your order. The quality of the food is also terrible and often undercooked. I couldn't eat the food I paid for today because they didn't give me what I ordered, I had to keep correcting the employee and even then I ended up with the wrong stuff.
There 430 crew is the worst they are freakin rude as hell no customer service if your not going to be at least professional why even work in fast food it’s been more then one time with this location I had such a bad experience I just threw the food away after
My baby loved it!!
First time a came, I forgot to take an order of tacos at the drive through and when I asked politely at window if I could add them, the lady said NO. Straight out it was a NO. No reasons added, just a NO. Had to get off the car and ask for them inside at counter. Second time a come, because I wanted to give them the benefit of the doubt 🙄 tacos, fries and jalapeño peppers were so dried and black. Us cookers know that if the oil is black the oil is old. Never coming back again! Totally not Recommended!
Atmosphere: 4
Food: 1
Service: 2
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