They are bad at dealing and very, very, very slow.
Atmosphere: 1
Food: 1
Service: 1
ابو محمد الزعيم
Very slow
Atmosphere: 1
Food: 1
Service: 1
richard burton
Visited for the first time on 7.20.24. Simple decor. Clean. We tried the calamari, a cucumber roll, splcy crunchy tuna roll and a salmon skin roll. The calamari was some of the best anywhere. The sushi rolls were generous portions - some of the largest We've ever had. We could not finish them. An example is the cucumber roll with pieces twice as large as most other places. The prices were reasonable and a good value. The service was great. We will be back. The only criticism is that the Wasabi was not very spicy. They did offer some other sauces but we declined. Next time we will try some.
Recommended dishes: Fried Calamari
James Kuhn
Food was really good ?.
Kid-friendliness: Staff friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Roll
DK Bengel
The food is excellent, the customer service is friendly and professional, and the prices are fantastic. I will DEFINITELY be back, hopefully many times. Five stars!
Food: 5
Service: 5
Marcos Aurelios
The food is okay, but not worth waiting the 90+minutes (still waiting) for a couple rolls of sushi. It started as 30 minutes of a wait, then they told me 30 minutes more because they’re extra busy, and THEN another 30 minutes.. and now I’m still waiting. They aren’t even able to serve the walk-in customers at the moment.
Atmosphere: 1
Food: 3
Service: 1
Павлина Николова
My daughter has been using this for years. I ordered yesterday and I am very dissatisfied! Old fish and bad rice! She tried and gave up, said never again this sushi ?!
Jo Mar
Horrible service!!! Save your money there are better places.I was the only left inside the resturaunt waiting for my order to go. They told me it was just another 5-10 mins. Well they finished and wrapped my order placed it on the counter but never called my name. Meanwhile they had multiple customers go in and out for to go orders. 30 mins later the lady at the counter walked over to me (the only person in the resturaunt), asked my name and said oh your order is here and its ready. I took it and left. As I drove back I got more upset and decided to call to talk to a manager. The young lady said there was none and there was nothing she could do. She then asked if I was the Uber eats guy and that I was missing a salmon roll and could come back to get it. I said that was not me and I explained that I was upset that I had to get cold food. She said it was because an order got mixed up and that was why I got cold food. She said I can drive back and return the food for a refund. I said it was not my fault that an order got mixed up and now I have to waste my time and gas money to drive back. She said that they can have someone drive over to my place to pick up the food. I was upset and did not like that offer. I said, in a polite yet firm manner, that you are nice person and I understand what you are saying but I dont appreciate that offer and that is why I want to talk to a manager. She got upset and started raising her voice at me saying she was nice and doesnt deserve to be talked to that way. I repeated that I said you were nice but wanted to talk to a manager. She just went off and said that these were the only things she was told to offer. She the said that the manager would be in tomorrow but also started talking over me and interupting me saying uh huh watever and hung up on me.I just wanted to talk to a manager that could handle the situation in a more responsible and respectful manner. Teens these days are too sensitive. I was never rude or mean and never raised my voice. She just couldnt handle the fact that I didnt like her offers and decided to raise her voice and hang up on me.If a manager can reach out to me and help resolve what happened.Sigh : (What a night!
Atmosphere: 1
Service: 1
Jiho Park
Very reasonable prices and food is
Atmosphere: 4
Food: 4
Service: 5
Keelan (naleek)
It was okay. Not the greatest sushi I've tried, but pretty okay.
My go to spot in Otay Ranch. Food is always fresh and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Roll, Jessica Alba
Joseph B
Nice little restaurant hidden in Spring Valley. Good Mexican Mariscos (seafood). The aguachile is delicious and the shrimp taste fresh. Good customer service and the prices are reasonable.
Atmosphere: 4
Food: 4
Service: 4
Carolina Reaper
Presentation- ugly, no effortFood itself - gross, poor qualityOrdered maki plate. Tuna was discolored brown ish . Rolls were very haphazard and some drenched in a sweet sauce like maple syrup , to the point of being disgustingly sweet and inedible . There seems to be some type of ‘tempura’ in one, it has a fried coating yet is raw inside .Red flag 1: no business on a weekend, I was one of the only customers thereRed flag 2: workers are bored and chatting behind counter and scrolling on their phonesI feel a little sick , and threw away half my food. Tried to give this place a chance since it was a local small business, but it’s clear they’re not trying very hard to win their customers. Avoid this, and other sushi restaurants in the otay ranch area because they all suck.
Atmosphere: 1
Food: 1
Service: 3
Melinda Ramos
The manager was very rude basically demanding that I either move out of his way while waiting for my order or I had to sit down(I had shown up at the correct time for p/u and then they told me 10 more minutes and it still wasn’t ready) I had been in the car all day and did not feel like sitting and they way he asked if I could move out his way was very rude.. and then told me he would not be making the order and told me I can wait longer.. i then cancelled my order cause he asked me to.. I felt humiliated he treated me like that in front of other customers.
Service: 1
Casey Pair
Sushi is delicious and reasonably priced. Their menu is always having something new to try. Definitely worth a visit.
They are bad at dealing and very, very, very slow.
Atmosphere: 1
Food: 1
Service: 1
Very slow
Atmosphere: 1
Food: 1
Service: 1
Visited for the first time on 7.20.24. Simple decor. Clean. We tried the calamari, a cucumber roll, splcy crunchy tuna roll and a salmon skin roll. The calamari was some of the best anywhere. The sushi rolls were generous portions - some of the largest We've ever had. We could not finish them. An example is the cucumber roll with pieces twice as large as most other places. The prices were reasonable and a good value. The service was great. We will be back. The only criticism is that the Wasabi was not very spicy. They did offer some other sauces but we declined. Next time we will try some.
Recommended dishes: Fried Calamari
Food was really good ?.
Kid-friendliness: Staff friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Roll
The food is excellent, the customer service is friendly and professional, and the prices are fantastic. I will DEFINITELY be back, hopefully many times. Five stars!
Food: 5
Service: 5
The food is okay, but not worth waiting the 90+minutes (still waiting) for a couple rolls of sushi. It started as 30 minutes of a wait, then they told me 30 minutes more because they’re extra busy, and THEN another 30 minutes.. and now I’m still waiting. They aren’t even able to serve the walk-in customers at the moment.
Atmosphere: 1
Food: 3
Service: 1
My daughter has been using this for years. I ordered yesterday and I am very dissatisfied! Old fish and bad rice! She tried and gave up, said never again this sushi ?!
Horrible service!!! Save your money there are better places.I was the only left inside the resturaunt waiting for my order to go. They told me it was just another 5-10 mins. Well they finished and wrapped my order placed it on the counter but never called my name. Meanwhile they had multiple customers go in and out for to go orders. 30 mins later the lady at the counter walked over to me (the only person in the resturaunt), asked my name and said oh your order is here and its ready. I took it and left. As I drove back I got more upset and decided to call to talk to a manager. The young lady said there was none and there was nothing she could do. She then asked if I was the Uber eats guy and that I was missing a salmon roll and could come back to get it. I said that was not me and I explained that I was upset that I had to get cold food. She said it was because an order got mixed up and that was why I got cold food. She said I can drive back and return the food for a refund. I said it was not my fault that an order got mixed up and now I have to waste my time and gas money to drive back. She said that they can have someone drive over to my place to pick up the food. I was upset and did not like that offer. I said, in a polite yet firm manner, that you are nice person and I understand what you are saying but I dont appreciate that offer and that is why I want to talk to a manager. She got upset and started raising her voice at me saying she was nice and doesnt deserve to be talked to that way. I repeated that I said you were nice but wanted to talk to a manager. She just went off and said that these were the only things she was told to offer. She the said that the manager would be in tomorrow but also started talking over me and interupting me saying uh huh watever and hung up on me.I just wanted to talk to a manager that could handle the situation in a more responsible and respectful manner. Teens these days are too sensitive. I was never rude or mean and never raised my voice. She just couldnt handle the fact that I didnt like her offers and decided to raise her voice and hang up on me.If a manager can reach out to me and help resolve what happened.Sigh : (What a night!
Atmosphere: 1
Service: 1
Very reasonable prices and food is
Atmosphere: 4
Food: 4
Service: 5
It was okay. Not the greatest sushi I've tried, but pretty okay.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Samurai
Restaurantji Recommends
My go to spot in Otay Ranch. Food is always fresh and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Roll, Jessica Alba
Nice little restaurant hidden in Spring Valley. Good Mexican Mariscos (seafood). The aguachile is delicious and the shrimp taste fresh. Good customer service and the prices are reasonable.
Atmosphere: 4
Food: 4
Service: 4
Presentation- ugly, no effortFood itself - gross, poor qualityOrdered maki plate. Tuna was discolored brown ish . Rolls were very haphazard and some drenched in a sweet sauce like maple syrup , to the point of being disgustingly sweet and inedible . There seems to be some type of ‘tempura’ in one, it has a fried coating yet is raw inside .Red flag 1: no business on a weekend, I was one of the only customers thereRed flag 2: workers are bored and chatting behind counter and scrolling on their phonesI feel a little sick , and threw away half my food. Tried to give this place a chance since it was a local small business, but it’s clear they’re not trying very hard to win their customers. Avoid this, and other sushi restaurants in the otay ranch area because they all suck.
Atmosphere: 1
Food: 1
Service: 3
The manager was very rude basically demanding that I either move out of his way while waiting for my order or I had to sit down(I had shown up at the correct time for p/u and then they told me 10 more minutes and it still wasn’t ready) I had been in the car all day and did not feel like sitting and they way he asked if I could move out his way was very rude.. and then told me he would not be making the order and told me I can wait longer.. i then cancelled my order cause he asked me to.. I felt humiliated he treated me like that in front of other customers.
Service: 1
Sushi is delicious and reasonably priced. Their menu is always having something new to try. Definitely worth a visit.
Atmosphere: 5
Food: 5
Service: 5
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