McDonald's

2254 Otay Lakes Rd, Chula Vista
(619) 240-3074

Recent Reviews

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Areli Becerra

The Asian lady that’s the manager is RUDE! She yells and is not friendly at all! My kids hate going there because of her. I’ve dealt w her too - it’s not just her the ppl at drive thru especially this one guy that works drive thru they don’t greet u. They don’t thank you and they don’t reply when u say thank u. SMH!!!!!!! who hires these ppl?

Atmosphere: 1

Food: 3

Service: 1

Oldskool Mercado

Awesome😁👍🍟🍔

Atmosphere: 5

Food: 5

Service: 5

Raenissha Davis

I haven't felt an experience as beautiful as this at a McDonald's since I was a child. Absolutely nothing to complain about, nothing to suggest to this location, and nothing will stop us from making this our McDonald's home! Amazing job to the entire team! Keep it up!

Atmosphere: 5

Food: 5

Service: 5

HAn

Worst service ever.

Atmosphere: 1

Food: 1

Service: 1

T W

Terrible service. Poor customer service skills and basic human decency. Unable to manager on duty is incompetent and unable to organize their priorities.

Atmosphere: 1

Food: 1

Service: 1

Phillip Marable

Nice and clean

Atmosphere: 4

Food: 4

Service: 4

Demi

I pay with Apple Pay it got charged from my bank account and they don’t give me my food

Briana Rivera

They don't accept 50 or 100 dollar bills

victor aguirre

“Larry” the manager at this place was very disrespectful along with the younger staff member on duty.
I drive to this location passing 3 other McDonald’s
For the “better service”
Wow never again
They’re in there just clowning around.

Service: 1

ricky garcia

Very clean, usually fast, typical McDonalds food, but one of the last remaining with a playground for the kids, which is why we come to this one specifically. Friendly staff.

Atmosphere: 5

Food: 4

Service: 5

Gabriel

Poor service, my food was supposed to be brought to my table and it was left at the counter. After I got my food I noticed it was barely even warm. I asked for some fresh food and the manager I had talked to had an attitude about it. Very disappointing.

Service: 1

Godzuki26

Just doesnt feel like anything. The deals are not dealin and the meals arent anything special. The only thing that stands out are the prices.

Atmosphere: 3

Food: 4

Service: 3

Cathy Del

This McDonald's is always busy but I am impressed that we didn't wait too long. Also, since they control amenities like napkins, ketchup etc. we have to ask after we got our order. Marilyn was nice and she even cleaned our table when I requested to please wipe our table clean. If you see the table dirty, just ask. I have always gone to this location and they are always busy any time of day both dine in and drive through. I am also glad that their toilet is always clean. I also like that they have meal deals like the $5 meals. It is easy on the pocket. I spent like around $17 for 3 meals.

Atmosphere: 5

Food: 5

Service: 5

Yvonne Morales

I placed a mobile order to pick up drive thru and the wait time was over 25 min and I had to just pull to the window because they kept skipping the order line I was on and they gave me diet coke instead of regular, just a bad experience.

Atmosphere: 2

Food: 3

Service: 1

Carlo Arellano

I waited at the drive thru to wait to get charged and i asked for a name to complain
About someone and they did want to give me name the hell with this McDonald's
Poor customer service

Atmosphere: 1

Food: 1

Service: 1

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